This page helps you with the difficult words that are used on this website.

Taking action to help people say what they want, secure their rights, represent their interests and obtain services they need.

A person who helps you with advocacy.

The person acting on behalf of and in the best interests of you to help you make decisions and plan your Personal Budget.

Adult Services Head Quarters, Newport.

A broker is independent. They have the role of helping you plan and organise any support needed and do not have the job of rationing resources and do not have the job of providing services.

Independent help to develop the support plan and organise the support.

Has the role of assessing need and levels of risk to you and has a 'duty of care' to make sure that need is met to the best of the Council’s ability.

Established network of people who support you to be independent and make choices in a supported way.

Money that is allocated to councils by central government in order to fund the meeting of local eligible need in relation to social care provision.

Working in partnership with people to bring about the changes that are needed.

Where the costs of services or goods are included in a plan or report.

Direct Payments are cash payments made in lieu of social service provisions to people who are eligible for services. DPs are assessed and allocated by Care Managers and allocated as a number of hours at a set rate per hour.

Means the duty the Council owes to you and your carers to take such measures as are reasonable in the circumstances to ensure your safety and well-being. The duty of care may be imposed by legislation or case law, by contract or by acceptance by an individual.

Community Services Duty Team based in Newport.

The rationale for decisions made by councils on whether or not to offer a person social care funding or services. Councils have to follow the Fair Access to Care Services guidance.

The way the Department of Health decides who is eligible to
receive a social care service from the Council.

The community organisation which is driving Self Directed Support nationally.

These are advocates who are able to support people with limited or no capacity to make decisions for the individual and about the individual in their best interests. IMCAs are mostly available to you if you have no friends, family or carers to support you. IMCA support is time limited and only available in relation to housing moves and medical treatment.

The Personal Budget amount you have to plan with. This may not be the final allocation.

This is the overall budget someone has for a range of services or support, not just from social care. IBs combine resources from the different funding streams to which an assessed individual is entitled to.

Refers to a variety of impairments that affect the acquisition, retention, understanding, organisation or use of verbal and/or non-verbal information.

A review that looks at the outcomes set out in your support plan to see what is working well and what needs improving.

This is where the values and principles of Person Centred Planning are used by people who are supporting an individual.

This is where someone is at the centre of planning their life and care.

Someone who you employ to give you support with a range of tasks to help you live life and achieve your goals.

A notional amount of social care funding for your support, some of which may be taken as a Direct Payment.

To enable people who receive support, whether provided by statutory services or funded by themselves, to have choice and control over the shape of that support in all care settings.

The amount of money in a Personal Budget for each point scored in the Shared Assessment.

This is a financial tool to help decide how much money you can receive based on your level of need.

Any situation where support needs are being met through a system that allows you to have optimum choice and control over how your support is designed and delivered.

This is an assessment that is led by you or the most appropriate person acting on your behalf, supported by a Care Manager.

This is the form that you fill out as part of your shared assessment.

An organisation managed and run by service users, providing real opportunities for users to use their expertise in the planning, development, delivery and monitoring of services which are outcome focused.