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Children and Young Peoples Services

Services for Adults on the Isle of Wight

Protecting Your Privacy

The following statement explains our policy regarding the personal information we collect about you.

What Information do we collect and why?

In certain places on the web site you may be asked to provide us with personal information about yourself (your e-mail address, name etc.). This is allows us to provide a number of functions from replying to any e-mail's you may send to allowing you to personalise your visit to iwight.com using features such as 'My Profile'.

By giving us such details we aim to provide you with a better service, giving you the information you want to see and contacting you if you would like to know when new information is added to the site. The IW Council will act in accordance with current legislation and aim to meet current Internet best practice.

We also (anonymously) monitor visitors to the site so that amongst other things we can see which sections are being viewed, how long for and where the visitors came from all of which is invaluable information for us in terms of developing the site and monitoring our performance.

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal processes, we do not share personally identifiable information with third parties without your consent except in the following instances:

  • unless required by applicable law or pursuant to a court or similar order.
  • as deemed necessary, in our discretion, to protect the legal rights or the property of the IW Council, a registered user or third party, or to prevent personal injury.
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How else might someone learn about your personal information while visiting iwight.com?

You might also provide personal information through forum sessions or a bulletin board on iwight.com. This privacy policy does not cover this type of transfer of your personal information. For reasons of personal safety, we advise against distributing your personal information in this manner. If you do decide to give out personal information and are under 18 years of age we strongly urge you to get your parents or legal guardian's consent first.

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Can I access my personal Information?

You have the right to request a copy of the personal information that we hold about you with regards to the website. You can also request that any incorrect information about you be updated.

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What if I am Under 16?

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to iwight.com. If you do not have this consent you are not allowed to provide us with your personal information.

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How do we identify you?

When you use part of iwight.com which requires you to register you are identified when you login using your username and password. Your details are held in a secure environment which is unavailable to the public.

If we need to anonymously identify you, such as for monitoring web site statistics we use a 'Cookie' to tell if you have visited the site before.

When you sign up to iwight.com there is also and option for you to be automatically recognised when you return to the site without having to login everytime. This again uses a 'Cookie'

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Cookies

Iwight.com uses 3 types of ‘Cookie’ to function. These are:

Google Analytics
Google Analytics is a free service provided by Google inc. which sets a cookie to that allows us to evaluate how visitors use the site, and give us broad trends in how people access the website such as whether using a computer or a mobile phone. This is essential to us in helping make sure we provide the right information in the right format for our visitors.

For more information on the cookies set by Google Analytics please see Google's privacy policy. You can also opt out of being tracked on Google Analytics (visit google's opt out page) but this will opt out for all websites not just iwight.com

Session Cookies
These are temporary cookies that are used on you visit to the website. They are not stored after you leave the website and are used to ensure you can do things like complete online forms.

‘My Profile’ cookie
If you sign into My Profile this will use a cookie to identify that you are logged in. This is essential in allowing us to provide you many of the online services on the website.

EU Cookie Directive.
As you may have read the law has recently changed in relation to the use of Cookies. We have investigated many ways in which we can meet this directive. Guidance is however still evolving and many of the options available are quite obtrusive and can interrupt your browsing experience.

Therefore we have taken the view that currently we will provide information on the cookies we provide (as above) and advise users on how to change their browser settings to block cookies. This will allow you to take control of cookies across all websites, not just on iwight.com

It is worth noting that by deleting or disabling cookies you may not be able to use features on iwight.com or other websites

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