If you are suffering from noise nuisance in your home caused by noisy neighbours in a nearby property then you are entitled to complain to the Environmental Health Department for assistance.

Consider talking to the person responsible for the noise and point out the problem. You may find that they are unaware that they are disturbing you. Remember that we may all be guilty of making noise at some time or other without knowing it. The problem is not always one of inconsiderate behaviour.

Information and advice is available at - www.environmentlaw.org.uk

To request our assistance you can phone us on 823000 and give the necessary details. We can then explain how we can help you.

We will need to know the correct postal address where the problem lies. We usually need to write to the property where the noise is coming from to notify them that they are causing a nuisance and that we have received a complaint. It is very important that you give us the correct address as it obviously causes further problems if we send a letter of complaint to the wrong neighbour.
If the noise continues, we usually ask you to complete diary log sheets of the noise as it affects you. This will enable us to assess whether a statutory nuisance exists and will form part of the evidence in any subsequent legal action.


We do not usually reveal who has complained to anyone, but it may be possible for someone to guess or it may be obvious if you are the only neighbour.
Where the noise persists it is sometimes necessary to prosecute the person responsible for the noise nuisance

This may require you to be a witness in the magistrates court.

Environmental Health
Jubilee Stores
The Quay
Newport
Isle of Wight
PO30 2EH

Telephone 01983 – 823000
Fax 01983 – 529804

Office Hours are 8:30 am to 5:00 pm from Monday to Thursday
Friday 8:30 am to 4:30 pm