Getting Supporting People Help

To get help from Supporting People, a person would need to speak to someone like their Care Manager or Health Worker. This person would then decide if Supporting People help is needed, and if it is will complete a referral form.

All referrals for Supporting People services are made using the NCR (No Carbon Required) referral and assessment form issued by the Supporting People team, which is tracked by its referral number.

When the form is being written, the Care Manager or Health Worker will need to ask some questions. These questions help to decide what support is needed.

The Care Manager or Health Worker will then speak to one of the providers who give Supporting People help and if they have room for that person the form will be sent to them. The provider will meet with the person and complete an assessment with them to see how they can begin to help them.

The providers that give Supporting People help can work in one place, such as a hostel, and are called Accommodation Services, or in people’s own homes across the Island and are called Floating Support Services.

The help given can be a Short Term Service which is for up to two years, or a Long Term Service which is for more than two years.

To carry out a referral and assessment you will need to be either a:

Care Manager
Duty Social Worker
Mental Health Practitioner
Probation Officer
Housing Officer
Supporting People Officer or
Other Approved Referral Agency

For further information, please click on the links below:

Referral & Assessment Guidance
Example copy of the Referral & Assessment Form

If you would like to contact us regarding the referral and assessment process or request more forms please use the contact us form or telephone 01983 823345.