The Discretionary Housing Payment Scheme is designed to help people who, because of special circumstances need financial assistance with their rent and or Council Tax.
This is an additional payment where Housing or Council Tax Benefit entitlement does not cover the full value of the rent or Council Tax. Payments are entirely discretionary and are for a limited period only.

When we can make a Discretionary Housing Payment

We can only make a Discretionary Housing Payment where we consider the applicants circumstances calls for help in order to cover the cost of their rent and or Council Tax.
Each case is considered on its own merits and both the financial and personal circumstances of the individual are taken into account.

There is no right of appeal against the refusal to grant an award. Any award, which is granted, will be added to normal benefit payments

How to apply for Discretionary Housing Payment

If you think you need this extra help you can download an application form, by
clicking on the link below.

Discretionary Housing Payment form (PDF) DISCRETIONARYHOUSINGPAYMENTS200

Contacting Us

If you would like more information or advice you can:

Write to us at:
Isle of Wight Council
Benefits Office
Civic Centre
Isle of Wight
PO36 9EA

Telehone on: - 01983 823950
Late night opening for telephone enquiries every Wednesday until 6pm.

Email - housing.benefits@iow.gov.uk

In Person – you can visit us at any of our local offices
Opening Times - 8.30 am – 5.00 pm Monday, Wednesday, Thursday
8.30am– 4.30 pm Fridays.
Closed all day Tuesday

DISCRETIONARYHOUSINGPAYMENTS200 Please note: pdf documents may take a while to download over a standard 56K modem. If you do not have a version of acrobat reader - this can be downloaded via our downloads section.

Page last updated on: 30/10/2012