OPTIONS FOR DISPUTING BENEFIT DECISIONS

You will receive a decision from us in writing where you have either:

If you do not understand the decision you can ask for it to be explained in a ‘statement of reasons’. If you think the decision is wrong you can ask us to look at it again.

You must do one of these options straight away as a delay could affect any appeal rights.

Your decision will be looked at again and if it is considered to be wrong a fresh decision will be made and a new decision letter will be issued.

If the decision cannot be changed you may appeal to an independent tribunal. Any appeal must be received within one month of the decision notice or the date specified on the statement of reasons

Your appeal will be sent to the Tribunal Service who will decide the matter at a tribunal hearing, which is made up of people who are not from the Local Authority.

If you would like more information or advice you can:

Write to us at:
Isle of Wight Council
Revenues Division
Council Offices
Broadway
Sandown
Isle of Wight
PO36 9EA

Telephone on: - 01983 823950

In person – you can visit us at any of our local offices
Email – [email protected]