Council Services

Contact us

One main Island council means one main telephone number ...

(01983) 821000 or email us at [email protected]

The Isle of Wight Council is the one island authority that co-ordinates all of the council services on the Island. A telephone network links all of the main council offices via one call centre.

You can contact any of the offices by dialing (01983) 821000.

Contacting us Online

However, if you have a more specific query, you can use the full A-Z section of council services to find direct contact information and other resources for all council services. Within the A-Z of services you can find online and downloadable forms, send messages or make complaints directly to a specific service.

Comments about this website

If you encounter a technial problem with this website or would like to advise us of any content that may be require amending, please use our problem report form to inform us of the matter. Alternatively, if you have any general feedback relating to and your experience of using it, please send the Web Team a message making sure you provide as much information as possible.

Making a Complaint Online

To make a complaint online, either to the Council in general or directly to any of the Council's services, please visit this page.

Download the Customer service charter


Making a Freedom of Information request Online

To make a request online please visit these pages.

Visiting in Person

If you wish to visit the council offices in person, please go to the main reception in County Hall at the following address:

Customer Service Centre
County Hall
High Street
Isle of Wight
PO30 1UD

We are open:

08:30 am - 17:00 pm Monday to Thursday
08.30 am - 16.30 pm

Help Centres

Help Centres are available to deal with enquiries about a wide range of council, and other public related services in convenient locations across the Island. Please feel free to visit our help centres in Newport, Ryde, Sandown or Freshwater, or for more information about help centres please visit these pages.

Image of County Hall, Newport, Isle of Wight