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Managing Conflict within the Workplace

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Target Group:
Practitioners working within the Early Years Foundation Stage, this include day care providers, childminders and school based staff

Course Aims:

• To understand how conflicts arise
• To understand how to minimise anger, aggression and conflict
• To develop positive skills including body language and verbal skills which  help reduce the potential for conflict

Intended Impact:
To increase the confidence of practitioners working with colleagues, families and other agencies.

Course Trainer:
Alison Botha - Alison is an experienced youth and community worker, trainer, group worker, mediator and counsellor. Following her first career as a journalist she moved into more ‘person-centred’ work and gained a Dip Y and C at Alsager College. After 13 years with the Isle of Wight Council she became an independent training consultant and established Advance Training and Mediation Consultancy.

Date: 18 March 2013    Time: 9:30am - 3:30pm

Venue:
Downside Community & Learning Centre, Furrlongs, Newport, PO30 2AX

Cost:
No further charge for fully subscribing schools and early years settings. Non-Subscribing schools and early years settings - £220