Service Description: The department is concerned with feedback relating to all Council Services (Adult Service, Childrens Services, Housing and Environmental Services). It deals with vexatious complainants,the Local Government Ombudsman (LGO) complaints and provides statistical information on complaints handling to members and officers of the council. It does not deal with individual complaints which should be addressed to the service concerned in the first instance. (Please see the "making a complaint" sub - heading tab for further information)
Also known as:- Complaints, Corporate Complaints, LGO, Local Government Ombudsman, Ombudsman
Answer: Yes. Tell us that you want this to happen when you raise your complaint or at any point afterwards. If you’d like to find out who your Councillor is, please follow the link below - Related Link