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Children and Young Peoples Services

Services for Adults on the Isle of Wight

Complaints Team

Also known as:- Complaints, Corporate Complaints, LGO, Local Government Ombudsman, Ombudsman

Service Description: The department is concerned with feedback relating to all Council Services (Adult Service, Childrens Services, Housing and Environmental Services). It deals with vexatious complainants,the Local Government Ombudsman (LGO) complaints and provides statistical information on complaints handling to members and officers of the council. It does not deal with individual complaints which should be addressed to the service concerned in the first instance. (Please see the "making a complaint" sub - heading tab for further information)

Contact Information
Department Shared Services
Address Shared Service Centre
c/o County Hall
Isle of Wight
PO30 1UD
External Phone 01983 821000
Opening Times Monday - Thursday 9.00am - 5.00pm
Friday 9.00am - 4.30pm