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Children and Young Peoples Services

Services for Adults on the Isle of Wight

Customer Services


Service Description: Help Centres are located in convenient locations across the island to enable residents and visitors to access a wide range of services from a single point of contact. At a Help Centre you: Request a Council service Access other partner services (where they are available) Access information Carry out other Council Business. Help Centre Advisers are available to deal with enquires about a wide range of Council and other public-related services. They will resolve enquires at the first point of contact wherever possible, using a range of communication media including telephone, e-mail, face to face, fax etc. This means that all your Council business can be dealt with in one place.

Also known as:- Customer Service Centre, Foreign Pensions, Help Centre - Newport, Newport Help Centre

Your FAQ

Question: When visiting County Hall, is there any parking available?

Answer: As a pay and display area, any vehicles parked within the car park are expected to either clearly display a valid pay and display ticket from the machine or display a valid staff parking permit.

However anyone due to visit County Hall or is expecting visitors who will need to park within the car park (including building contractors/workmen), must book a visitor’s bay in advance through customer services. Anyone visiting County Hall who has not booked a visitor’s space and has been let through the barrier and told they can park in the blue or green area, must pay and display accordingly.


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