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Children and Young Peoples Services

Services for Adults on the Isle of Wight

School Complaints

Service Description: We can help parents and carers who have a concern about their child’s education or welfare at school by pointing them in the right direction to get the matter resolved.

The Isle of Wight Local Authority takes all complaints seriously and schools are expected to have procedures in place for dealing with them. Schools are managed by the Headteacher and Governors and any queries, problems or complaints must therefore be raised with the school in the first instance. All schools should have a Complaints Procedure for addressing concerns of parents and other members of the community and this should be freely available from the school.

Please click the link above to view the steps you should take if you wish to make a complaint about a school.

Contact Information
Department Directorate for Children & Young People
Address Schools and Learning
County Hall
Isle of Wight
PO30 1UD
External Phone 01983 814680
Opening Times Monday - Thursday - 8.30am to 5:00pm
Friday - 8.30am to 4.30pm