Customer Complaints

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Independent at Home

If you would like to make a complaint against the council or one of its services, please use the form provided below

Start a New Complaint
Complaint To:

Your Details:

First Name:

Last Name:

Address:

Building Name / Number
Street Name
Town Name
County
Country
Postcode

E-Mail:

Phone:

Work Phone:

Mobile Phone:

Preferred Contact Method

EMailHome PhoneMobileWork Phone


Complaint Details:
Complaint:
How did it affect you?
What could the Council do to put things right?

Other Suggestions?

Data Protection Statement
The Council's policy is that all information will be shared amongst relevant officers, your councillor, and relevant other agencies (where the legal framework allows it), in order to resolve your complaint. No personal information will be passed on to third parties for commercial purposes. The information you provide will be held and processed in accordance with the Data Protection Act 1998. If you do not wish certain information about you to be exchanged in this manner, please tell us immediately. Please note that if we are unable to share this information amongst relevant parties we may be unable to deal fully with resolving your complaint.