The community alarm service provides peace of mind for people who feel at risk in their own homes. It is a service that is open 24 hours a day, 365 days a year. This service can then give you the freedom to live your life independently knowing that you can obtain assistance when you need it.
The service is available to anyone who feels at risk in their own home because of their age, disability, isolation, illness or vulnerability.
The Community Alarm service works via a special alarm unit connected to the telephone line. The alarm unit has a built in button, which you press to obtain assistance, alternatively the alarm can be activated by a pendant which is worn around the neck or on a wrist band. The range of the pendant allows you to live normally in your home.
If at any time you feel the need for any assistance then a simple press of the Red button that is built in to the alarm button or the pendant, will then send a signal automatically utilising your telephone line to the always manned alarm control centre based in Newport on the Island where specialist equipment automatically tells staff who the call is coming from.
The alarm call will be answered by a trained operator who is able to speak to you without you having to lift the telephone receiver. In an emergency, the alarm operator will get in touch with the people you previously agreed should be contacted in such circumstances, a dedicated and highly trained Mobile Warden and/or any other appropriate emergency service such as an Ambulance. You will be kept informed by the Alarm Centre of any action being taken on your behalf that will stay on the line in the event of a genuine emergency until Help arrives with you.
Don't worry if you press the alarm by accident. The Control Room Staff will enquire after your well-being and once satisfied that you do not require assistance, end the call.
If you would like more information on the community alarm service or would like to arrange a free demonstration, please contact us using the contact information or send a message using the tab above