Service Description: Our Fair Trading Team give advice on shopping problems e.g. faulty goods and services, and non-delivery. Advice is a very important function. Sometimes the enquiries can be about major purchases involving large sums of money. We also give information about scams, for example, offers of holidays that never take place. We talk to traders as well as consumers, to make sure they understand the law and know their legal obligations.
Also known as:- Advice to Business, Advice to Consumers, Consumer Safety, Consumer Support, Fair Trading, Product Safety, Retail
Answer: Doorstep trading is closely associated with serious deception and distraction burglary. Contact the Trading Standards Service immediately on 01983 823396 who will give you advice on what to do next. If you feel threatened in any way, we would also advise you to contact the Police.