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Children and Young Peoples Services

Services for Adults on the Isle of Wight

Food Safety & Hygiene


Service Description: Investigations of food poisoning and food complaints (including both premises and actual food.) Routine programmed inspections of food premises to ensure they meet legislative requirements for food hygiene, safety and standards.

Also known as:- Advice (Food), Complaints (Food), Dirty Food Premises, Food Hygiene

Your FAQ

Question: How can I make a complaint about an item of food I have bought?

Answer: You can contact Environmental Health (Tel: 01983 823000 or send an e-mail to [email protected]) Give relevant details and an officer will call you back to discuss the complaint with you and advise on the most appropriate course of action. Alternatively you could bring it to our offices at Jubilee Stores, The Quay, Newport, Isle of Wight. If the complaint item is a foreign body (e.g. piece of hair, insect) please bring it AND the food in which it was found. If you have a receipt for the food item so much the better,


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