Service Description: Our Fair Trading Team give advice on shopping problems e.g. faulty goods and services, and non-delivery. Advice is a very important function. Sometimes the enquiries can be about major purchases involving large sums of money. We also give information about scams, for example, offers of holidays that never take place. We talk to traders as well as consumers, to make sure they understand the law and know their legal obligations.
Also known as:- Advice to Business, Advice to Consumers, Consumer Safety, Consumer Support, Fair Trading, Product Safety, Retail
Answer: Yes, whenever possible, depending upon availability of officers. Please telephone Trading Standards on 01983 823396 to give brief details of your event and an officer will be happy to contact you to make the arrangements. There is no charge for this service.