Service Description: Complaints about excessive noise are investigated by the local authority who can serve a Noise Abatement Notice (Section 80 of the Environmental Protection Act 1990) on the person causing the problem if they are causing a Statutory Nuisance.If you are wishing to report a noise nuisance please use related link below to access the relevant form.
Also known as:- Barking Dogs, Noise Abatement, Noise Control, Noisy Neighbour, Penalty Notice, Pollution - Noise
Answer: Many people who have had noise problems, particularly those involving neighbours, have resolved them informally. People have explained to their neighbours the difficulties they are causing, this has meant that they have not needed to report their difficulties to us. In our experience, people are often unaware that they are causing a problem, and will be glad to do what they can to reduce noise. If the personal approach fails, we may be able to help. Please contact us on 01983 823000 or by email to [email protected] and we will take details of your complaint, send a letter to the person who is alleged to be making the noise and ask them to stop. We will also send you log sheets to record the frequency and impact of the noise nuisance. Once these have been completed and returned, we will assess whether further action is required.