Service Description: Complaints about excessive noise are investigated by the local authority who can serve a Noise Abatement Notice (Section 80 of the Environmental Protection Act 1990) on the person causing the problem if they are causing a Statutory Nuisance.If you are wishing to report a noise nuisance please use related link below to access the relevant form.
Also known as:- Barking Dogs, Noise Abatement, Noise Control, Noisy Neighbour, Penalty Notice, Pollution - Noise
Answer: Initially, we will write to you, within 3 working days, requesting that you complete noise diary log sheets of the problems you are experiencing. We ask that you complete these over a 14 day period. We will also write to the person you have told us is causing the disturbance advising them of the nature of your complaint and requesting them to stop the cause of disturbance. (Your details will not be disclosed). If the log sheets indicate a problem we can assist with, we will write again to the alleged noise maker and if the problems continue, arrange to investigate further by visiting your premises and/or collecting tape recorded evidence. At the same time, we will write to you to confirm we have received the diary sheets and acted on your complaint. We will look at all the evidence that we have collected and assess the extent of the disturbance. If we decide to take legal action in respect of your complaint, you may have to provide a statement and appear in Court as a witness. If we are satisfied that a Statutory Nuisance exists we will serve a Noise Abatement Notice (Section 80 of the Environmental Protection Act 1990) on the person causing the problem. Sometimes it will be necessary for the person who causes the nuisance to carry out work. The Notice will give them some time to comply. Failure to comply with the Notice is a criminal offence. - Related Link