Service Description: Wightcare is an Isle of Wight Council service that provides high quality professional support to enable Island residents to live independently in their own homes. Wightcare are the only Island based service which installs and maintains equipment, monitors calls 24/7 and provides a mobile responder service. With over 25 years experience, our professional service offers peace of mind for people who want to remain in the comfort of their own home but with the reassurance of support being available.
Also known as:- Care Alarm, Community Alarm, Lifeline, Telecare
Answer: If you already have a telephone, we will in most cases supply and install a Lifeline unit, together with a personal pendant. The Lifeline is simply connected to your telephone to make it much easier to call for help. Pressing either the large red alarm button on the unit or the alarm pendant automatically dials our local 24-hour monitoring centre in Newport. When you use the Community Alarm our Operator will know who is calling and will usually be able to hear you and talk to you. The operator will assess the call and arrange the most appropriate response as possible, this may mean contacting a relative or neighbour, one of our Mobile Wardens, or an ambulance or doctor to attend in an emergency.