Service Description: Housing Benefit is designed to help you pay your rent if you are on a low income. The amount of benefit due to you is worked out by looking at how much money you have coming in, your personal circumstances and how much rent you have to pay, and the amount of savings you have. Council Tax Benefit helps people on low-income pay their Council Tax. If awarded, Council Tax Benefit is deducted from your Council Tax liability, reducing your bill. To claim Council Tax Benefit you must be the person liable to pay the Council Tax bill for a property.
Answer: You need to write to the Revenues and Benefits Service, Civic Centre, Sandown, PO36 9EA, stating why you disagree with the decision and what it is you believe is wrong. If you have any additional information that is relevant, please include this in your letter. If you do not understand how we have reached the decision please write to us and ask for an explanation - Related Link