Service Description: Wightcare is an Isle of Wight Council service that provides high quality professional support to enable Island residents to live independently in their own homes. Wightcare are the only Island based service which installs and maintains equipment, monitors calls 24/7 and provides a mobile responder service. With over 25 years experience, our professional service offers peace of mind for people who want to remain in the comfort of their own home but with the reassurance of support being available.
Also known as:- Care Alarm, Community Alarm, Lifeline, Telecare
Answer: A carer registers with the scheme by completing an enrolment form. This form holds information about the carer, their dependent(s) and the action that needs to be taken in the event of an emergency. The carer is then issued with a laminated clip-on card. The registration number and telephone number are linked to records at Wightcare services Call Centre where help can be coordinated to assist the person being cared for while the carer is receiving attention. The only means of identification is the reference number of the card. In an emergency, a call is received by the Wightcare services Operator who responds by carrying out the instructions on the enrolment form. - Related Link