Council Tax

Contact Information
FAQs
Forms
Send a Message
Make a Complaint

Service Description: Council Tax is a tax on domestic property collected by your local council. The council tax provides approximately 20% of the council’s gross budget and is a vital element in raising revenue which contributes towards the provision of services to residents.

Also known as:- About Council Tax, Council Tax Discounts, Council Tax Exemptions, Council Tax Reductions, Holiday Homes, Reductions, Second Homes

Your FAQ

Question: Can I come in and get a copy of my bill?

Answer: You will need to contact the Council Tax Department on 01983 823901 to request this

Has this FAQ answered your query?
- If you still have a query please use the "Send a Message" button above.

Frequently Asked Questions for this Service

How do I notify you of a change of address?
How can I find the Council Tax Charges for where I live?
How can I find out if I am entitled to a discount?
My account is in credit, how can I get a refund?
How can I find out the Council Tax banding of a property?
I have received a Council Tax Summons do I need to attend court?
What do you classify as ‘substantially unfurnished’ in relation to a Council Tax exemption?
How can I pay the Council Tax?
My relative has passed away what happens to their Council Tax?
How do I appeal against my Council Tax band?
My mother/father has moved into a care home but they still own their own property, what happens to their Council Tax?
My partner is overseas serving in the Army, can I claim a single person discount?
I have benefit pending do I have to pay my bill?
I have purchased a house but not moved in yet as it is uninhabitable. Do I have to pay Council Tax?
I have an annex on my property and there is a planning restriction preventing me to let it out, can this be exempt from Council Tax?
Why can’t I make an arrangement on a reminder notice?
Do I receive interest on overpaid council tax if my band has been reduced by the Valuation Officer.
How do you define ‘major structural repairs’ in relation to a Council Tax exemption?
I have split up with my partner, what do I need to do to get a SPD?
I have bought a property that is empty and unfurnished, why am I not entitled to an exemption even though it’s a long term empty home?
Will a liability order affect my credit rating?
My direct debit bounced this month can you just take two payments next month?
What figures do you base council tax banding on?
My direct debit is due to come out tomorrow, can you stop it for me?
I own a second home on the Isle of Wight but my main residence is abroad, what proof will you accept for a discount?
Can I come in and get a copy of my bill?
Am I entitled to an exemption on my holiday home which has a planning restriction preventing occupation at certain times of the year?
I have just built a new property how do I go about setting up for Council Tax?
What happens if I cannot afford to pay the summonsed amount before the court date?
I am contractually obliged to live elsewhere in my job, can I have a discount?
How do I appeal the Council Tax bill I have been sent when the work to my new build has not been completed?
What happens if I don't pay as instructed on a reminder or final notice?
Why have I been sent a reminder notice for my Council Tax bill?
My self and my partner choose to live in separate residences can we have Single Person Discount?
I have just had a large extension put on my house, does that mean my Council Tax band will increase?
What is a Liability Order and what powers does it give to the court?
I am the sole owner of my property, and although my partner lives with me, why do their names need to be included on the bill?
I have been in hospital for the past 2 months can I have a discount?
Why do you need to know where I work to make an arrangement on my Council Tax debt?
Why have I been sent a Final Notice for my Council Tax?
My house has been flooded and I have had to move out do I have to pay Council tax?
What if a person is providing care for someone they live with
What if there is a person resident who is a Full-time student?
I own a second property on the island do I receive any discount
Can you set my instalments over 12 months with only verbal permission?
I am moving and my property will be empty and unfurnished until I can sell it, will there be any exemption under the new proposals?
What if someone is living in the property temporarily and has a home somewhere else
What if there is a person resident aged over 18 who has child benefit paid for them
Will you be carrying out any further checks?
What if there is a person resident who is an apprentice.
Can Council Tax discounts be reclaimed retrospectively?
What if there is a resident who is defined as severely mentally impaired
Do I need to return the single person discount review form?
What is council tax?
My property has been empty and unfurnished for over 6 months I currently pay a full Council Tax charge will the changes affect me?
Who has to pay council tax?
I have never paid council tax before. How will I know how much I have to pay, and how do I make the payments?
Where can I go for financial help and advice?
Why does the Isle of Wight only offer a 10 per cent second home discount when it is 50 per cent where I live?
Why do I have to pay 100 per cent when I am not using the services at two properties?
Do we have the right to appeal the 150 per cent charge after my property has been empty for more than two years?
Can I pay my council tax weekly?
What will happen if false information has been supplied?
What if there is a person resident who is a volunteer Care worker
What if there is a person Aged 17 or under in the household.
My property requires major repair or structural alterations I understand that there is currently full exemptions for up to 12 months, will this change?