Service Description: The Enforcement team carry out inspections and investigate matters which may involve criminal offences. - Misleading prices and advertising - Safety of consumer goods - The accuracy of weighing and measuring equipment e.g. petrol pumps, scales and optics - Health and welfare of farm animals
Also known as:- Fair Trading, Licence - Weighbridge Operator, Weights and Measures
Answer: If you have a specific query about a recent purchase or you are planning to buy goods or services you can obtain advice over the telephone from the Citizens' Advice Bureau on 08454 04 05 06. If you feel that you would like face to face advice you can call in person at the Trading Standards Service at Jubilee Stores on the Quay at Newport and you should take all relevant documents/information with you. Please note that a duty officer is only available on Monday, Wednesday and Friday. If you feel that you would like face to face assistance but are unable to visit the Trading Standards Office, please give us your contact details, and a Trading Standards Officer will contact you and make arrangements to see you, possibly at your home. Telephone 01983 823396 You can also register a consumer complaint or raise a query by email, by clicking on the 'send a message' button above. There are a range of leaflets available to download on the Trading Standards Website and there is further information available at the Consumer Direct Website via the related link. - Related Link