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Trading Standards - Advice


Service Description: Our Fair Trading Team give advice on shopping problems e.g. faulty goods and services, and non-delivery. Advice is a very important function. Sometimes the enquiries can be about major purchases involving large sums of money. We also give information about scams, for example, offers of holidays that never take place. We talk to traders as well as consumers, to make sure they understand the law and know their legal obligations.

Also known as:- Advice to Business, Advice to Consumers, Consumer Safety, Consumer Support, Fair Trading, Product Safety, Retail

Your FAQ

Question: How old do you have to be to legally buy age-restricted products?

Answer: Tobacco products and cigarette papers - 16+
Alcohol - 18+ (16+ for chocolate liqueurs)
Spray paints - 16+
Knives - 16+
Fireworks - 18+

For further information there is a leaflet that can be downloaded from the Trading Standards web site via the related link. This leaflet gives detailed information on a wide range of age restricted products such as film DVDs and Videos.

If you would like a copy of the leaflet sent to you, please contact us on 01983 823396 - Related Link


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