A-Z Council Services


FInd us on Facebook

FInd us on Twitter

Click here to read the One Island Magazine

Children and Young Peoples Services

Services for Adults on the Isle of Wight

Trading Standards - Advice


Service Description: Our Fair Trading Team give advice on shopping problems e.g. faulty goods and services, and non-delivery. Advice is a very important function. Sometimes the enquiries can be about major purchases involving large sums of money. We also give information about scams, for example, offers of holidays that never take place. We talk to traders as well as consumers, to make sure they understand the law and know their legal obligations.

Also known as:- Advice to Business, Advice to Consumers, Consumer Safety, Consumer Support, Fair Trading, Product Safety, Retail

Your FAQ

Question: Is there a good trader approval scheme on the Island?

Answer: Yes - the Isle of Wight Trading Standards Service operates a scheme called "Buy With Confidence". This is a trade approval scheme whereby businesses are thoroughly vetted by Trading Standards and once approved are recommended to Island residents when they contact us or by visiting the web site via the related link.

If you are a business interested in joining the scheme, you can apply online via the related link. - Related Link


Has this FAQ answered your query?
 - If you still have a query please use the "Send a Message" button above.


Frequently Asked Questions for this Service