Service Description: Providing internal advice on the Council's insurance arrangements. Providing the external point of contact for persons wishing to claim compensation from the Council. Protecting the human, physical and reputational assets of the Council.
Also known as:- Compensation claims, Insurance claims, Potholes claims
Answer: Upon receipt of the claim the Council's Insurance & Risk Management team will work with the appropriate department, complete an investigation and pass all relevant documentation to the Council's insurers who will then correspond directly with you or your legal representative. Claims are paid on a strict liability basis.