PAPER F
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Committee: |
RESOURCES SELECT COMMITTEE |
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Date: |
20 NOVEMBER 2002 |
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Title: |
FEEDBACK FROM THE E-GOVERNMENT PRESENTATION DAY |
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HEAD OF SELECT COMMITTEE AND BEST VALUE SUPPORT |
SUMMARY/PURPOSE
To provide the Select Committee with the results of the questionnaire issued to members after the E-Government Presentation Day and to agree a way forward for the future scrutiny of this issue.
BACKGROUND
Members will recall that the Select Committee held an E-Government Presentation day on 18 September 2002 at which five private sector companies were invited to provide details on how they would deliver and manage the Council’s e-government agenda. The companies in attendance were:
- RightNow Technologies
- SAP
- Deloitte & Touche
- Steria
- Yokogawa Marex
Each company was asked to provide information on the following issues:
- Estimated costs of delivering the e-government agenda
- Details of how this might impact on existing Council resources
- The financial and other benefits that might be achieved from outsourcing
- Partnering options available to the Council
- Funding options available to the Council
- Estimated timescale for successful delivery of such a project
- Case studies of other local authorities the company may have worked with
RESULTS OF THE QUESTIONANIRE
In order to evaluate the success or otherwise of the Presentation Day a questionnaire was circulated electronically to the 23 members who attended. Replies were received from 7 members. Details of the responses to the questionnaire are attached as Appendix 1.
Members will note that the results of the questionnaire indicate that the majority of respondents found that the presentations helped them improve their understanding of e-government, but that opinion was split on which e-government model would be most likely to lead to an improvement in service delivery.
Significantly, however, the majority of respondents indicated that they would support taking further evidence from the companies that made presentations and Deloitte & Touche and Yokogawa Marex were thought to equally capable of best delivering the Council’s e-government agenda in the future.
A WAY FORWARD
Members will recall that the Select Committee had previously established an Information and Communications Technology Task Group (ICT Task Group). This Task Group has to date not made any recommendations to the Select Committee. As Member attendance at the Presentation Day indicates that interest in the continued scrutiny of the Council’s e-government agenda remains high it is suggested that the ICT Task Group be reconvened as the E-Government Task Group. This would also provide a forum for further, more detailed analysis of the results of the questionnaire.
If Members agree to this proposal then it may be helpful for the Select Committee to determine a new remit for the Task Group. The following remit is suggested:
To continue to investigate the various options available
for the future delivery of the Council’s e-government agenda.
FINANCIAL IMPLICATIONS
Officer time supporting the Task Group.
LEGAL IMPLICATIONS
None
RECOMMENDATIONS
1. That the Select Committee note the results of the e-government questionnaire
2. That the ICT Task Group be reconvened as the E-Government Task Group with a remit to continue to investigate the various options available for the future delivery of the Council’s e-government agenda
BACKGROUND PAPERS
Resources Select Committee Agenda – 18 September 2002
E-Government Questionnaire
Contact Point: Saskia Kiernan
ALISTAIR DRAIN
Head of Select Committee and Best Value Support