PAPER C

 

For Decision

                                                                                                                                                      

                        REPORT TO THE EXECUTIVE

 

Date :              12 MARCH 2003

 

Title :               CHARGING POLICY FOR NON-RESIDENTIAL CARE SERVICES

                        (FAIRER CHARGING)

                       

REPORT OF THE PORTFOLIO HOLDER FOR SOCIAL SERVICES AND HOUSING

IMPLEMENTATION DATE : APRIL 2003

 

SUMMARY/PURPOSE

 

1.                  This report is to seek members’ approval of a new Charging Policy for Non-Residential Care Services. This new Charging Policy has been developed in line with statutory guidance issued by the Department of Health, commonly referred to as Fairer Charging, and is attached as Appendix 1.

 

BACKGROUND

 

2.                  Members received reports in November 2002 and January 2003 that detailed the background to Fairer Charging and approved a range of draft proposals.

 

3.         The draft proposals were made the subject of a widespread consultation exercise and an analysis of this is set out in this report.

 

STRATEGIC CONTEXT

 

4.                  Fairer Charging is statutory guidance that was developed by the government in response to the May 2000 Audit Commission report “Charging with Care”. This report identified significant variations in policy between authorities and described how the most vulnerable users of home care with high levels of need and low incomes were disadvantaged.

 

5.                  The power to levy charges for non-residential care services remains discretionary for local authorities, however, the income raised is significant in most authorities (including the Isle of Wight) and this has presented real challenges in formulating the new Policy.

 

6.                 A key part of the guidance is for local authorities to set up systems that will maximise benefits take up for users and carers as part of the financial assessment process. This will benefit users and carers and maximise income to the Council, thus reducing the overall financial effect of Fairer Charging.

 

7.                  The new Charging Policy has been developed with recognition to the Community Strategy and Corporate Plan in that social exclusion and deprivation will be reduced through making specific allowances for expenses related to disability and offering a benefits advice service to users who are receiving a home care service. Evidence gathered from a full review of users’ charges undertaken in October 2002 has shown that approximately 40% of users have a prime face case for further benefits and a phased programme is being worked through to assist users make such benefit claims if they wish. This will be extended once a further, full, review of users’ charges is undertaken in line with the new guidance from April.

 

8.                  Members will be aware of the Key Performance Indicators C26 (reducing admissions to residential care) and C28 (increasing intensive home care packages). The new Charging Policy reflects these targets by ensuring that a maximum charge is established that ensures that there is not an incentive for users to seek residential care on the grounds of charges.

 

CONSULTATION

 

9.                  Following the approval of the draft proposals on charging by the Social Services and Housing Select Committee, a widespread consultation was undertaken. The main consultation points were as follows:

 

·        Is it fair to charge?

·        Should charges relate to both ability to pay and level of service provided?

·        Should a maximum charge be established?

·        How much should this be?

·        Should expenses related to disability be allowed for all users?

·        Should people with more savings pay more for their care?

 

10.             A questionnaire was issued to nearly 300 home care users and 60 stakeholders and groups representing users and carers. A summary of the responses received is set out in Appendix 2. The level of response from users was particularly high (57%), reflecting the importance that users place on charging issues.

 

11.             The consultation with users produced only one area where the response differed from the draft proposals. This related to the setting of a maximum charge where users considered it more appropriate to have a maximum weekly charge that was limited to 50% of the cost of residential care. This is a very important aspect of Fairer Charging in that the statutory guidance requires authorities to set charges at a level that do not act as a perverse financial incentive for users to enter residential care rather than remain in their own homes. It is calculated that this would create a maximum weekly charge for non-residential care of £160 per week, and this would only apply to users who have capital in excess of the threshold level (£19,500) and who have a care package of more than 16 hours per week (not including night sitting). Records show that this would currently affect only 3 users and have a minimal impact on income. However, there may be users who currently fund their own home care and, if this exceeds £160 per week, they may be attracted to receive their service through the Council. Should this be the case, the financial effect cannot be predicted at this stage.

 

12.             Consultative discussions have also been held with a number of stakeholder groups.

 

FINANCIAL/BUDGET IMPLICATIONS

 

13.             It is extremely difficult to accurately forecast the financial impact that the new Charging Policy will have. A sum of £400,000 has been set aside in the Directorate’s budget for 03/04 to offset the reduced income that the new statutory guidance will allow the Council to receive. However, following the full review of users’ charges in October 2002, the loss was found to be less than originally considered and was reported in detail to Select Committee in January 2003 as a loss of £283,000. Further detailed consideration of the new Charging Policy has slightly adjusted this loss of income to approximately £300,000.

 

14.             This loss of income can be partly offset in two ways:

 

·        Increasing the home care charge to users for 03/04 above the level of inflation;

·        Increasing the income to users through benefits advice and support, thus increasing their potential ability to pay higher charges. As reported above, this is a statutory requirement of Fairer Charging guidance.

 

15.             It is considered appropriate to increase home care charges by approximately 11% for 03/04, particularly as the cost to the Council of providing home care services is increasing by some 20% from 1 April 2003. This increased cost has been considered necessary to stimulate the home care market to ensure that care provision is maintained.

 

16.      An increase of 11% in charges for home care in 03/04 will increase income by approximately £57,000.

 

LEGAL IMPLICATIONS

 

16.             The Council has a discretionary power to charge adult recipients of non-residential services under Section 17 of the Health and Social Services and Social Security Adjudications Act 1983.

 

17.             The new Charging Policy meets the requirements of the statutory guidance, issued by the Department of Health under Section 7 of the Local Authority Social Services Act 1970, and contained in Local Authority Circular LAC (2001) 32 dated November 2001. This guidance is commonly referred to as “Fairer Charging”.

 

18.             The recommendations contained within this report are compatible within the provision of the Human Rights Act.

 

 

OPTIONS

 

19.             To approve the scale of charges as set out in Appendices 3, 4, and 5. This will minimise the overall immediate financial loss by approximately £57,000.

 

20.             To consider a different scale of charges that complies with the statutory guidance set out in Fairer Charging (ie charge must not exceed the cost of providing the service).

 

21.             To approve the new Charging Policy as set out in Appendix 1. This Policy meets the requirements of Fairer Charging and is considered to be manageable within the resources available.

 

22.             There is no alternative option available that would meet the statutory guidance and consultation requirement.

 

EVALUATION/RISK MANAGEMENT

 

23.             Failure to approve a new Charging Policy that is effective from 1 April 2003 will be in breach of the statutory guidance.

 

24.             There is an immediate financial risk to the Council. It is not possible to accurately forecast the exact financial loss but estimates have shown that it should be kept well within the original sum set aside.

 

25.             The new Charging Policy has been developed with the broader objective of promoting independence and enabling individuals to remain in their own homes. The Council’s performance is judged on the number of people helped to live at home with intensive home care packages. Members will have to ensure that any amendments to the proposed Charging Policy do not work against this objective.

 

26.             It is intended to start the review of users’ ability to pay as soon as the new Charging Policy has been approved. Any delay with this approval would mean that users will potentially be overcharged and will have to have any overpayment refunded to them at a later date.

 

27.             In order to maximise income in 03/04 it is necessary to apply a new scale of charges from April. Existing users have to be informed of the new charges, as well as the review of their ability to pay, and this will need to be done before the end of March.

 

RECOMMENDATIONS

 

28.             Members are asked to approve the Scale of Charges as set out in Appendices 3, 4 and 5.

 

29.             Members are asked to approve the new Charging Policy as set out in Appendix 1.

BACKGROUND PAPERS

 

30.             Department of Health’s Local Authority Circular LAC (2001) 32 dated 23 November 2001.

 

Department of Health’s Fairer Charging Policies for Home Care and other non-residential Social Services – Practice Guidance (August 2002)

 

ADDITIONAL INFORMATION

 

APPENDIX 1             New Charging Policy

APPENDIX 2             Summary of Consultation

APPENDIX 3             Home Care Charges from 6 April 2003

APPENDIX 4             Night Sitting Charges from 6 April 2003

APPENDIX 5             Scale of Charges for Non-Residential Care

 

Contact Point :           Dawn Cousins Ext. 2236

 

                                                                       

J DOYLE

Acting Strategic Director

Social Services and Housing

 

R MAZILLIUS

Portfolio Holder for

Social Services and Housing