PAPER E

REPORT TO THE Economic Development, Planning, Tourism and Leisure Services Select Committee – 14 APRIL 2005

 

PLANNING SERVICES BEST VALUE IMPROVEMENT PLAN UPDATE

 

REPORT OF THE PORTFOLIO HOLDER FOR SUSTAINABLE DEVELOPMENT, ENVIRONMENT AND PLANNING POLICY

 

 

REASON FOR SELECT COMMITTEE CONSIDERATION

 

To enable Select Committee Members to comment on this matter prior to its consideration at the Executive on 20 April 2005.

 

 

ACTION REQUIRED BY THE SELECT COMMITTEE

 

Select Committee Members are invited to comment on this matter prior to its consideration at the Executive.

 

 

BACKGROUND

 

1.                  Members will recall that the original Planning Services Best Value Improvement Plan was approved in November 2003.

 

2.                  The Inspection of the Service took place in September 2004.  The Service was classified as fair and with promising prospects for improvement.  As part of their report the Inspectors made a number of recommendations on the format of the Improvement Plan and also suggested various additional aspects that needed to be tackled.

 

STRATEGIC CONTEXT

 

3.                  The principal area which has been tackled in the revised Improvement Plan is that of the relationship between the Planning Service and the aims and objectives of the Community Strategy (Island Futures) and the Council’s own Corporate Plan.

 

4.                  The Inspectors commented that the original Improvement Plan was in essence a recovery plan for the Service, and that future actions should align the work of the Service more closely with these wider objectives.  This has been accepted and is reflected in the revised Improvement Plan.

 

5.                  Your officers have also taken the opportunity to move away from the concept of an Improvement Plan and move towards the concept of a Business Plan for the Service until 2008.  In order to reflect the suggestions of the Inspectors the Business Plan identifies key elements of the ongoing work of the Service (eg the production of the Local Development Framework and the implementation of the AONB Management Plan) and the implementation of specific service improvements.

 

6.                  The Business Plan also tackles the issue of customer care in the Service which was one of the key weaknesses which the Inspectors identified.

 


7.                  An outline of the Business Plan is set out at Appendix A.

 

8.                  The Planning Priority Improvement Area group has kept an ongoing overview of both the Inspection process, and ongoing improvements in the Service.  Key areas where the Group has added value to this process include:-

 

(a)               Securing Human Resources time and expertise on the issue of job evaluations, recruitment packages and the handling of the recent batch of adverts for new staff in the Service.

 

(b)               Providing advice and assistance on contract working and procurement arrangements.

 

(c)               Ensuring that the Service properly and fully has a high level of involvement in ICT/Business Process/GAGS issues.

 

(d)               Advising on customer care initiatives.

 

RELEVANT PLANS, POLICIES, STRATEGIES AND PERFORMANCE INDICATORS

 

9.                  The Planning Service Business Plan directly relates to the existing Unitary Development Plan, the evolving Local Development Framework, and is closely related to the implementation of the Council’s Corporate Plan and the wider Community Strategy. 

 

10.              The Planning Services Business Plan and its implementation will also have a key impact on performance indicators (BVI 109 a, b & c).

 

CONSULTATION PROCESS

 

11.              The Business Plan has been produced in accordance with an agreed timetable with the Inspectors.  Given the extensive consultation that was carried out on the original improvement plan (and which was commended by the Inspectors) and given that the Business Plan is, in effect, incorporating the Inspectors recommendations into a remodelling and rebranding of the existing Improvement Plan, consultation has been limited to internal discussion with the component teams in the Planning Service.

 

12.              By implication the incorporation of the Inspectors’ recommendations in the Business Plan picks up the various comments made to the Inspectors team during the course of the Inspection in September 2004.

 

FINANCIAL, LEGAL, CRIME AND DISORDER IMPLICATIONS

 

13.              There are no direct legal implications from this report.

 

14.              One of the Inspector’s recommendations was that the remodelled Improvement Plan incorporated a more accurate assessment of the financial and budget implications of implementing the various actions.  The opportunity has also been taken in the business plan to incorporate the amount of staff time that is anticipated to complete the various tasks.  The implementation of both service improvements and ongoing statutory work will be covered by the Service’s annual budget together with the Planning Delivery Grant.

 

15.              There are no direct crime and disorder implications stemming from this report.

 

APPENDICES ATTACHED

 

16.              As set out in the body of this report an outline of the Business Plan is set out at Appendix A. 

 

BACKGROUND PAPERS USED IN THE PREPARATION OF THIS REPORT

 

17.              Audit Commission – Inspection Report, Planning Services, Isle of Wight Council 2004.

 

Contact Point :            Andrew Ashcroft, Head of Planning Services, F 823556, [email protected]

 

 

COUNCILLOR MRS TERRY BUTCHERS

Portfolio Holder for Sustainable Development, Environment and Planning Policy