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COMPLAINT FORM: HIGH HEDGES

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COMPLAINT FORM: HIGH HEDGES
Use this form to submit a complaint to the council about a high hedge, under Part 8 of the Anti-Social Behaviour Act 2003. It should be completed by the person making the complaint or their representative.
Please Note:

The Anti-social Behaviour Act 2003 created procedures which enable local authorities in England and Wales to deal with complaints about high hedges. It came into force on 1 June 2005.
Before you use this form you are strongly advised to read the supporting information on the Councils' website, including the leaflets which can be downloaded. Please click here to do so.

These complaints can be complex and you may also wish to have an informal discussion with a council officer before you fill out the form.

Like most local authorities, the council charges a fee for high hedges complaints. If someone on the Register of Electors living in the affected property is in receipt of one or more means-tested benefits (Council Tax Benefit,  Income based Jobseeker's Allowance,  Housing Benefit,  Income Support or Guarantee Credit ) there is a discounted fee. Please contact this office to discuss the fee if you are in any doubt.

In order to process your complaint effectively, please make sure that the information you provide is clear and accurate. Before you complete any of the form, please answer the following questions by ticking 'YES' or 'NO'.
* Is the hedge – or the portion that is causing problems - made up of a line of two or more trees or shrubs?  
* Is the hedge mostly evergreen or semi-evergreen? (See the guidance notes and leaflet).  
* Is the hedge more than two metres (6'7'') above ground level?  
* Even if there are gaps in the leaves or between the trees, does the hedge obstruct light or views?  
* Is the hedge growing on land owned by someone other than the person complaining?  
* Does the person complaining own or occupy (e.g. as owner or tenant) the property affected by the hedge?  
* Does anyone live in the property which is affected by the hedge?  
If you have answered 'NO' to any of the above questions the Council cannot consider the complaint.

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