7. HOW WILL YOUR SERVICE CONTRIBUTE TOWARDS ACHIEVEMENT OF THE FOLLOWING CORPORATE PRIORITIES IN 2005/06?

a) E Government :

· Maintain Trading Standards and Environmental Health web pages, receiving and responding (where appropriate) to service requests electronically

· Work with businesses licensed by the Council to provide application forms and issue licences “on line”, where appropriate

· Improve arrangements for booking funerals electronically

· Accept payment for services electronically, e.g. licensing and bereavement services

b) Diversity :

· Work with Council colleagues to improve disabled access to CP premises consistent with recommendations from the Disability Rights Commission

· Ensure that 50% of Consumer Protection employees have attended a Diversity training event by March 2006

· Women occupy managerial positions in CP. CP support the Women into Management Network and will discuss the Network at management team meetings.

· Appointments to CP managerial positions are made on merit

c) People Management :

Managing peoples careers:

· All employees have an annual personal development review meeting

· All service managers encourage career development

· CP provides career opportunities for people with disability

· CP is IIP accredited

Encouraging flexible working:

· Approximately 70% of CP employees have chosen to work flexibly

· Service Managers encourage flexible working insofar as service delivery needs continue to be met. CP employees are regularly required to work outside conventional office hours eg environmental protection night shift, licensing enforcement, bereavement services over Christmas period

Managing sickness absence

· We operate the Council’s absence management policy

· Sickness figures are monitored on behalf of CP Management Team

· CP have used, and will use again, the HSE stress management filter tools. This has proved to be effective at reducing stress related absenteeism

10. BUDGET BIDS FOR 2005/06

a) Revenue Bids

Reference Number	Description – max 20 words	Financial Implications
		2005/6 £000	2006/7 £000	20078 £000
1	Animal Health Officer to improve compliance with new and existing legislation at 850 Island premises where IWC has an enforcement duty	28k	28k	28k
2	Trainee Trading Standards Officer – succession planning	18k	18k	18k
3	Trainee Environmental Health Officer – succession planning	18k	18k	18k

11 RISK MANAGEMENT – DESCRIBE ALL SIGNIFICANT RISKS RELATING TO YOUR SERVICE AND HOW YOU INTEND TO MANAGE THEM

Ref	Description of Risk	Risk Score	Corporate or Service
1	Inadequate arrangements for managing legionella in Council establishments	8	Corporate
2	Risk of injury/fatality to IWC employee from weakness in health and safety management arrangements	9	Corporate
3	Risk of injury/fatality to employee of IWC, resident or visitor from weakness in arrangements for managing tree safety (health and safety)	8	Corporate
4	Incident take Crematorium out of action short, medium or long term	8	Service
5	Human health – disease, infection outbreak linked to weakness in enforcement arrangements	9	Service
6	Animal health – disease, infection outbreak linked to weakness in enforcement arrangements	9	Service
7	ICT/FLARE failure 8 Service/Corporate	8	Service/ Corporate

Task	Target/Success Factors
Fully implement liquor licensing regime by second appointed date, expected November 2005	Reduction in alcohol related crime demonstrated by Police statistics. Reduction in noise nuisance complaints
Enforce animal health legislation to meet DEFRA framework	No notifiable animal disease. Protect the tourism related economy. Good peer review
Produce options paper for future delivery of Bereavement Services	Resolve uncertainty. Member agreed strategy to fund cremator replacement

APPENDIX 2

Task

Target/Success Factors

Encouraging flexible working:

Description of Risk