PAPER C

Purpose: For Decision

Committee : FIRE AND PUBLIC SAFETY SELECT COMMITTEE

Date : 17 SEPTEMBER 2002

Title : SERVICE PLAN AND PERFORMANCE INDICATORS – CRIME AND DISORDER

REPORT OF THE HEAD OF PAID SERVICE

SUMMARY/PURPOSE

This report summarises information on the 2002/03 Service Plan for the Crime and Disorder service together with information and commentary on past performance in 2001/02.

BACKGROUND

Service Plans have been prepared to a standard format for all major service areas within the authority. The Plans contain a range of information including :

• Details of services provided
• Resources
• Staff structure
• Service aims, objectives, tasks and targets

Following preparation of a Corporate Plan (draft approved for consultation at Executive on July 2^nd 2002), a revised Service Plan format is to be introduced for the next financial year – this will ensure that service activities directly link to the approved corporate goals.

The Council also collects a diverse range of information regarding service performance through both national and local Performance Indicators (PIs) which are published each year in the Best Value Performance Plan (BVPP). In the 2001/02 BVPP, a “traffic light” system has been introduced to classify PIs by the following categories :

• Better than average and improving
• Better than average and worsening
• Worse than average and improving
• Worse than average and worsening

SERVICE PLAN

Attached to this report (Annex 1), members will find summary information for the following service area:

• The Crime and Disorder Team

The information provided in Annex 1 includes :

• Numerical indicators, targets & standards & comparisons (Section 7 of the Plan)
• Performance achievements (Sections 8a and 8b of the Plan)
• Service aims, objectives, tasks and targets (Section 11 of the Plan)

Members should note the following :

• The Team is made up of 3 full time officers and 1 part time officer, 2 employed by the Council, 1 by Hampshire Constabulary (whose line management is not through the Crime and Disorder Manager) and 1 by the Rural Community Council on a two year fixed term contract.

• This Service Plan covers the work of the entire team, however the Police Officer within the team, may have his duties and/or areas of responsibility changed at any time.

Members are invited to comment upon the Service Plan. Areas for enquiry may include :

• Does it support achievement of the Council’s mission “to improve Island life”?
• Does it give a clear view of the service aims and targets?
• Are the targets sufficiently “stretching” and do they meet identified priorities and needs?
• Does it provide sufficient information to inform members decisions on budget priorities?

PERFORMANCE INDICATORS

Also attached to this report (Annex 2), are the Performance Indicators for the Select Committees areas of responsibility. These have been categorised into the 4 “traffic light” groupings described earlier. A fifth category (“unclassified”) has been added to include those PIs where it is not possible to make a performance judgement.

Also attached to this report (Annex 3), which details how the Isle of Wight Division compares with national rates for specific crime categories, along side the Crime and Disorder Reduction Partnership families. The Isle of Wight is below the national rate for all crimes.

FINANCIAL IMPLICATIONS

None as a direct result of this report.

BACKGROUND PAPERS

Best Value Performance Plan, 2001/02

RECOMMENDATION

That the Committee :

1. Consider and comment upon the Service Plan

2. Consider and comment upon the Performance Indicators for the service and identify priority areas for improvement

 Contact Point : Niki Haytack

ALAN KAYE

Head of Paid Service

ANNEX 1 : SERVICE PLAN

7. STATEMENT OF PERFORMANCE 1

NUMERIC INDICATORS, TARGETS, STANDARDS AND COMPARISONS

PERFORMANCE INDICATOR AND SOURCE	PERFORMANCE			BENCHMARKING
	ACTUAL 01/02	ESTIMATE 02/03	TARGET (March 2003)	COMPARATIVE PERFORMANCE (2000/01)	SOURCE OF COMPARISON
BVPI 126 Domestic burglaries per 1,000 households	9	11	8.5	18.3	Home Office
Domestic burglaries percentage detected	14.2%	18.7%	25%		Home Office
BVPI 127 Violent crimes per 1,000 population	0.3	Met. Area only	Met. Area only	Met. Area only	Home Office
Violent crime percentage detected	51.3%	n/a	n/a	n/a
BVPI 128 Vehicle crimes per 1,000 population	6.3	n/a	n/a	n/a	Home Office
Vehicle crime per 1,000 detected	13%	n/a	n/a	n/a
BVPI 128 amended Vehicle crimes per 1,000 population	n/a	6.2	5.7	18.3	Home Office
BVPI 128 amended Vehicle crimes per 1,000 detected	n/a	11%	15%		Home Office

8. STATEMENT OF PERFORMANCE 2

NON NUMERIC PERFORMANCE STANDARDS, SIGNIFICANT ACHIEVEMENTS OR AREAS FOR IMPROVEMENT

During last 12 months

Achievements.

· Appointment of three new members of staff

· Relocation to new Offices

· Three conferences held, with excellent feedback

· Three-year crime audit undertaken and production of new three-year strategy, ahead of time

· Launch of website

· Development Day and the establishment of new Strategy Group and Task Groups

· Successful bid to SEEDA for Community Development and Crimebeat Co-ordinator post

· Crime and Disorder Best Value Review through Select Committee

· Agreement by Elected Members to include Section 17 on Committee reports and to form Task Group to assist the work of the Crime and Disorder Strategy

· Raised profile of the Crime and Disorder Partnership

· £300,000 funding attracted to the Island

Areas for Improvement.

· These have been identified in the Crime and Disorder Best Value Review Improvement Plan

Over last 1 to 3 years

Achievements.

· Reduced crime rate to below the national average for all 14 crime categories

· Service was being delivered despite the absence of a dedicated line manager

· Review undertaken of the first Crime and Disorder Strategy

· Successful consultation with over 1800 young people

Areas for Improvement.

· These have been identified in the Crime and Disorder Best Value Review Improvement Plan

11. SERVICE AIMS, OBJECTIVES, TASKS AND TARGETS

	SERVICE AIM /OBJECTIVE	TASKS	TARGETS AND DATES	RESPONSIBLE OFFICER		DIRECTORATE OBJECTIVE TO WHICH THIS TASK CONTRIBUTES
	a. To audit crime and disorder and identify appropriate action to target crime ‘hot spot’	1. Monitor crime data by type and location 2. Annual review of crime data 3. Assist Crime Task Group to develop and deliver action plans 4. Update website with crime statistics broken down into 14 categories and 6 beat areas 5. Provide advice and support on any crime and disorder related issue	1. Monthly monitoring 2. June 2003 3. Bi-monthly meetings with quarterly progress reports to Strategy Group 4. Monthly 5. 12 Press releases, 4 radio interviews by end of March 2003	1. NH/DG 2. NH/DG 3. NH 4. DG 5. NH		3(a), 3(d), 3(f), 3(g) 4(a), 4(c)
	b. To reduce the impact of anti-social behaviour within the community	1. To monitor behaviour of named individuals 2. Work with the Police, Schools, other Council departments, Youth Offender Team, Registered Social Landlords, Businesses etc to identify named individuals and target appropriate action to reduce their anti-social behaviour 3. All appropriate individuals to be offered an Acceptable Behaviour Contract prior to Anti-social Behaviour Order 4. Produce leaflet giving advice on Anti-Social Behaviour Orders	1. Monthly monitoring 2. Regular meetings with relevant agencies and joint action where appropriate 3. Within 6 months of being bought to the attention of the Crime and Disorder Team 4. To coincide with first order being obtained	1. NH 2. NH 3. NH 4. NH/DG		3(a), 3(b), 3(d), 3(e), 3(f), 3(g), 4(a), 4(c), 4(d)
	c. To introduce an Island wide 24 hour reporting system for racist incidents	1. To audit current methods of reporting racist incidents Island wide 2. Work with Integration In our Island to identify an appropriate mechanism for reporting of racist incidents	1. Feb 2003 2. April 2003	1. NH 2. NH		3(a), 3(b), 3(d), 3(f), 3(g), 4(c)
d. To mainstream Section 17 of the Crime and Disorder Act 1998 within the Local Authority		1. To advise Members and Officers of their responsibilities under Section 17 2. To provide training where requested to Members and Officers 3. To audit Section 17 within Council documents, including Committee Reports, Service Plans, Best Value Reviews 4. To work with Town and Parish Councils to mainstream Section 17	1. Presentations made to all Directorates and on request to Committees – March 2003 2. April 2003 3. April 2003 4. Nominated person within 50% of T&P Councils identified – April 2003		1. NH 2. NH 3. NH 4. NH	3(a), 3(b), 3(c), 3(d), 3(e) 3(f), 3(g), 4(a), 4(b), 4(c), 4(d)
e. To involve local communities in community safety		1. To work with communities to identify how they can reduce crime and disorder in their area 2. To develop local community safety initiatives 3. To run a capacity building initiative within a local community	1. 3 communities involved, benefiting 75 local people -March 2003 2. 6 initiatives - March 2003 3. 1 initiative – March 2003		1. NH 2. NH 3. NH	3(a), 3(b), 3(c), 3(d), 3(g), 4(c)
f. To develop and promote the High Sheriffs Crimebeat project		1. To work with young people and their adult leaders to identify Crimebeat projects 2. To identify funding opportunities to support Crimebeat	1. 22 groups talked to, 6 Crimebeat projects commenced and 36 young people directly benefiting – March 2003 2. £1,000 raised with ‘in kind’ contribution of £2,000 – March 2003		1. NH 2. NH	3(a), 3(b), 3(c), 3(d), 3(f), 3(g), 4(c)
g. To provide architectural liaison advice including ‘Secure by Design’ and crime prevention through environmental design		1. Provide advice on 52 planning applications, 40 of which will be visited. 26 will have detailed reports and 26 will have basic comments 2. Crime prevention advice on the website 3. 24 premises to have security advise	1. March 2003 2. July 2002 3. March 2003		1. DG 2. DG 3. DG	3(d), 3(f), 3(g), 4(a), 4(c)

ANNEX 2 : PERFORMANCE INDICATORS

Better than average & improving

BV 126 Domestic burglaries per 1,000 households

Better than average but worsening

BV 128 Vehicle crimes per 1,000 population

Worse than average but improving

None

Worse than average & worsening

None

Unclassified

BV 127 Violent crimes per 1,000 population (Better than average (2000/01), then indicator changed by DTLR)

BV 173 Has the local authority established a strategy to reduce crime and disorder in the area? (No) If no, has the authority established a timescale for doing so? (Yes)

				Violence against the person		Sexual Offences		Robbery		Burglary (Dwelling)			Theft of a Motor Vehicle		Theft from a Motor vehicle
Title	Police Force	Pop. in 1,000's	Households in 1,000's	Offences	per 1,000 population	Offences	per 1,000 population	Offences	per 1,000 population	Offences	per 1,000 population	per 1,000 households	Offences	per 1,000 population	Offences	per 1,000 population
Amber Valley	West Mercia	97.4	40	923	9.5	44	0.5	26	0.3	264	2.7	6.6	245	2.5	1378	14.1
Ashford	Kent	99.9	41	921	9.2	33	0.3	34	0.3	446	4.5	10.8	467	4.7	760	7.6
Bassetlaw	Nottinghamshire	105.7	44	987	9.3	72	0.7	33	0.3	1124	10.6	25.6	717	6.8	1982	18.8
Boston	Lincolnshire	54.7	23	381	7.0	23	0.4	15	0.3	505	9.2	21.9	194	3.5	676	12.4
Braintree	Essex	130.0	54	724	5.6	75	0.6	25	0.2	304	2.3	5.6	271	2.1	754	5.8
Carrick	Devon & Cornwall	85.3	36	534	6.3	55	0.6	17	0.2	281	3.3	7.7	220	2.6	956	11.2
Chichester	Sussex	107.4	46	833	7.8	68	0.6	27	0.3	487	4.5	10.6	315	2.9	1096	10.2
Conwy	North Wales	111.9	47	954	8.5	52	0.5	24	0.2	415	3.7	8.8	255	2.3	790	7.1
Crewe & Nantwich	Gloucestershire	77.8	31	427	5.5	24	0.3	9	0.1	342	4.4	10.9	158	2.0	573	7.4
Denbighshire	North Wales	84.9	36	913	10.7	53	0.6	30	0.4	464	5.5	13.0	414	4.9	701	8.3
East Northamptonshire	Northamptonshire	73.5	30	411	5.6	23	0.3	26	0.4	416	5.7	14.0	346	4.7	600	8.2
East Riding of Yorkshire	Humberside	312.8	129	1818	5.8	111	0.4	83	0.3	1762	5.6	13.6	1,173	3.8	2764	8.8
East Staffordshire	Staffordshire	103.4	42	1617	15.6	99	1.0	65	0.6	654	6.3	15.7	316	3.1	627	6.1
Fenland	Cambridgeshire	81.3	34	689	8.5	57	0.7	25	0.3	364	4.5	10.6	523	6.4	720	8.9
Flintshire	North Wales	147.0	59	1200	8.2	73	0.5	44	0.3	352	2.4	6.0	521	3.5	997	6.8
Forest of Dean	Cheshire	114.4	47	684	6.0	26	0.2	34	0.3	776	6.8	16.6	308	2.7	852	7.4
Isle of Wight	Hampshire	127.0	54	1245	9.8	99	0.8	29	0.2	523	4.1	9.7	239	1.9	613	4.8
Kerrier	Avon & Somerset	99.2	40	582	5.9	24	0.2	109	1.1	539	5.4	13.5	411	4.1	1021	10.3
Kings Lynn & West Norfolk	Devon & Cornwall	90.5	37	687	7.6	53	0.6	13	0.1	269	3.0	7.2	284	3.1	931	10.3
Malvern Hills	West Mercia	74.1	30	253	3.4	56	0.8	13	0.2	233	3.1	7.7	118	1.6	481	6.5
Mendip	Norfolk	133.5	56	1074	8.0	47	0.4	50	0.4	823	6.2	14.7	861	6.4	1374	10.3
Newark & Sherwood	Cheshire	117.8	47	495	4.2	31	0.3	39	0.3	467	4.0	9.9	386	3.3	966	8.2
North Lincolnshire	Devon & Cornwall	59.3	26	497	8.4	33	0.6	15	0.3	334	5.6	13.1	173	2.9	825	13.9
Oswestery	West Mercia	34.6	15	405	11.7	13	0.4	2	0.1	77	2.2	5.2	103	3.0	293	8.5
Penwith	Humberside	152.3	62	1362	8.9	104	0.7	76	0.5	1499	9.8	24.0	820	5.4	2117	13.9
Restormel	Devon & Cornwall	91.3	38	726	8.0	48	0.5	26	0.3	490	5.4	13.1	314	3.4	956	10.5
Rother	Sussex	91.4	40	578	6.3	46	0.5	26	0.3	499	5.5	12.6	364	4.0	813	8.9
Rushcliffe	Nottinghamshire	105.9	44	537	5.1	27	0.3	46	0.4	587	5.5	13.3	335	3.2	949	9.0
Scarborough	North Yorkshire	108.2	47	961	8.9	60	0.6	60	0.6	636	5.9	13.5	371	3.4	852	7.9
Sedgemoor	Avon & Somerset	104.3	44	841	8.1	52	0.5	36	0.3	839	8.0	19.2	349	3.3	1215	11.7
Shrewsbury & Atcham	Derbyshire	116.6	49	1104	9.5	48	0.4	34	0.3	504	4.3	10.2	639	5.5	1650	14.1
South Derbyshire	Derbyshire	80.7	32	481	6.0	23	0.3	22	0.3	607	7.5	18.9	290	3.6	566	7.0
Staffordshire Moorlands	Staffordshire	94.4	38	781	8.3	38	0.4	19	0.2	579	6.1	15.1	329	3.5	996	10.6
Taunton Deane	Avon & Somerset	99.7	42	949	9.5	55	0.6	41	0.4	651	6.5	15.5	315	2.2	1242	12.5
Teignbridge	Devon & Cornwall	119.4	50	627	5.3	79	0.7	12	0.1	403	3.4	8.0	236	2.0	882	7.4
Tendring	Essex	134.9	58	812	6.0	93	0.7	28	0.2	489	3.6	8.5	359	2.7	653	4.8
Vale Royal	Nottinghamshire	105.0	43	869	8.3	47	0.4	22	0.2	693	6.6	16.0	317	3.0	866	8.2
Waveney	Suffolk	108.2	46	992	9.2	84	0.8	48	0.4	848	7.8	18.3	294	2.7	770	7.1
Wyre	Lancashire	105.1	45	361	3.4	19	0.2	27	0.3	652	6.2	14.5	285	2.7	663	6.3

	NATIONAL	NATIONAL	IoW	IoW
	(per 1000 pop.)	(per 1,000 households)	(per 1000 pop.)	(per 1,000 households)
Violence	11.4		9.8
Sex	0.7		0.8
Burglary (D)	8.7	22.2	4.1	9.7
Theft of MV	7.3		1.9
Theft from MV	13.1		4.8