PAPER B4 

 

                                                                                                                Purpose : for Decision

                        REPORT TO THE HUMAN RESOURCES COMMITTEE

 

Date :              MONDAY 5 APRIL 2004

 

Title :               FLEXIBLE WORKING

                       

REPORT OF THE HEAD OF HUMAN RESOURCES

 

IMPLEMENTATION DATE : IMMEDIATE

 


SUMMARY/PURPOSE

 

1.                  This report seeks approval for and adoption of a Flexible Working Directory.

 

CONFIDENTIAL/EXEMPT ITEMS

 

2.                  This report is not confidential.

 

BACKGROUND

 

3.                  Getting the ‘worklife’ balance right has never been given a higher profile than in recent years. Encouraging working patterns that enable people to get a better balance between paid work and their other priorities, including caring responsibilities, lifelong learning, flexible retirement and greater opportunities for leisure activities has become particularly important. At the same time, local government is under unprecedented pressure to improve its services by developing modern patterns of service delivery and employment practice.

 

4.                  The Flexible Working Directory set out at Appendix 1 builds on the current flexible working guidelines and reflects modern good practice in this area. Whilst a significant number of employees already work flexibly, the options have been added to and procedures for requesting flexible working and appealing decisions have been clarified.

 

STRATEGIC CONTEXT


 

5.                  Improving the opportunities for and encouraging flexible working will improve the quality of life for employees. If working patterns are also varied, there could be environmental benefits ie less traffic at peak travel to work times, potentially better use of limited office space etc.

 

6.                  The development of improved flexible working opportunities is a key part of the Council’s People Management Strategy and included in HR’s service plan for this year.

 

CONSULTATION

 

7.                  The flexible working directory has been the subject of consultation with the Women into Management Group, the Young Employees’ Forum, UNISON and, through the intranet, with the wider workforce and suggestions for improvement, where appropriate have been included.

 

FINANCIAL/BUDGET IMPLICATIONS

 

8.                  There are no direct budget implications arising from flexible working.

 

LEGAL IMPLICATIONS

 

9.                  Recent legislation has given entitlement to employees with young children to request different working patterns, which means that all employers need to be confident that their managers are equipped to make a reasonable response. The Flexible Working Directory and its implied ‘right to ask’ applies, of course, to all employees, irrespective of whether or not they have young children.

 

OPTIONS

 

10.             (i)  Approve the Flexible Working Directory as set out in Appendix 1.

 

(ii) Refer the document back for further amendment.

 

EVALUATION/RISK MANAGEMENT

 

11.               Flexible working arrangements should not pose any additional risks to employees or the Council as an employer. For employees, there are potential benefits and flexible working sits well with the Health Workforce Strategy.

 

12.             For employees who are able to take advantage of homeworking, additional health and safety risk assessments will need to be undertaken to ensure that they are working in a safe environment.

 

RECOMMENDATIONS

 

13.             Option (i).

 

BACKGROUND PAPERS

 

14.             Various Socpo, Employers’ Organisation and CIPD publications.

 

Contact Point : Max Burton. Tel: (01983) 823121 email: [email protected]       

 

 

Max Burton

Head of Human Resources



Wightlife

 

Flexible Working Directory

 

 

1.     Introduction

 

The modernising government agenda means that change is fundamental to the context within which the Isle of Wight Council operates both in providing services and its management of people. To meet these challenges, managers may need to reconsider traditional working methods and practices.

 

Flexible working involves a range of different working arrangements which allow managers and their staff to utilise non-traditional working patterns. The Isle of Wight Council has introduced a number of options for working flexibly and these all form part of Wightlife which is the Council’s worklife balance strategy. Wightlife reflects the changing culture of work. It enables the Council to meet service demands more effectively and also help employees to balance their work, home and personal priorities.

 

Flexible working can be particularly advantageous to working parents, people with caring responsibilities and to those with medical problems or disabilities which may otherwise restrict their choice of working patterns, but the options are available to anyone to apply for.

 

In addition to the benefits for employees, flexible working methods can avoid or minimise the costs of overtime, assist with the provision of cover at peak times, reduce absenteeism, improve morale and motivation, increase the retention of highly skilled staff and reduce training costs.

 

Inevitably, managing flexible working patterns can create additional work but there are advantages to both the employer and employee where flexible working is appropriate and makes good operational sense.

 

Aim of the flexible working directory

This directory provides guidance and definitions across a range of flexible working models. It is not intended that the models outlined be prescriptive. It is open to individuals and managers to adapt the models to suit local circumstances and service needs, but care should be taken to consider the guidance provided. It is an important aspect of the Council’s People Management Strategy that managers and their teams are trusted to find their own solutions to flexibility within the strategic framework and in so doing achieve creative solutions to their worklife balance situations.

 

Use of the flexible working directory

Any of the flexible working arrangements are, in principle, available to all employees except those under the control of a school governing body and uniformed Fire Service employees for whom separate arrangements apply but the needs of the service are equally important and some options simply may not be operationally practical for certain jobs.

 

Different flexible working patterns will therefore be more or less suited to particular service areas and types of working. It is the intention of the Council that all employees should be given the opportunity to request a flexible working pattern which they feel is either more suited to the job or to their personal circumstances at the time, however, operational feasibility will play a key role when requests are considered. In dealing with any request the needs of the employee must be balanced against the needs of the service and operational practicalities. Disagreements in relation to the implementation of flexible working methods will be considered under the Council’s Grievance Procedure.

 

Consideration of flexible working proposals will require a forward thinking approach by all parties and an appreciation of the aim of the Wightlife strategy.

 

In addition to individual employee proposals, flexible working options can also be introduced by management to ensure effective provision in specific areas. This will always be following full consultation with the affected employees.

 

This directory may also be useful for managers and employees with disabilities who are discussing the options for making reasonable adjustments. Under the Disability Discrimination Act the Council has a duty to make reasonable adjustments to prevent a disabled employee from being at a substantial disadvantage by working practices or the workplace.

 

There is no specific definition of what a reasonable adjustment is but it may include altering or reducing an employee’s hours of work. As with any changes to working practices, the manager will need to ensure that the changes are acceptable and workable from a service delivery perspective.

 

 

Overview of Flexible Working Options

 

Flexitime

Staff can start and finish work flexibly within a bandwidth of earliest and latest starting and finishing times. Flexitime can be accrued and taken at a later date within a given period.

 

Job sharing

Job sharing involves two (or occasionally more) people voluntarily sharing the responsibilities of a full-time post, dividing the terms and conditions between them according to the hours worked.

 

Term time working

Some jobs, in schools, already operate during school term-time only. Term-time working may also be an option for the other posts not based in schools. If employees request to work a reduced number of weeks per year they will be paid pro-rata accordingly.

 

Voluntary reduced hours

This allows an employee to voluntarily reduce their standard working week by working less hours, generally known as part time working. Hours can be reduced on either a temporary or permanent basis. Pay is pro rata.

 

Career breaks

Career breaks involve an employee taking an unpaid break from their employment with the Council for an agreed period. Reasons for taking the break may be varied including pursuing further education, because of family commitments or for personal development.

 

Compressed hours

This involves an employee working full-time hours within a reduced period of time. For example, nine days over a fortnight or four and a half days over one week.

 

Annualised hours

This involves employees working a specific number of hours over a year. The weekly hours worked can be increased during peak periods and decreased during quieter times.

 

Additional Annual Leave

Under a salary sacrifice arrangement additional annual leave can be ‘purchased’.

 

Remote working

Remote working includes homeworking and involves employees working away from their office or normal work location for a number of days or part days either occasionally or on a regular basis.

 

 

Impact on employment

The following considerations will primarily relate to flexible working options which involve reduced hours, but some issues may also be relevant for other patterns such as homeworking. Where this is the case, these are explored in greater detail within the specific flexible working guidance documents.

 

Legal issues

Employment legislation and case law places obligations on the Authority when considering requests for flexible working and managers will need to be aware of these. Advice should therefore be sought from the HR team, particularly when an employee requests a significant reduction in their working week or a significant change in the method of working eg homeworking.

 

The Working Time Regulations could impact on some flexible working methods. The regulations allow a maximum working week of 48 hours per 7 days averaged over a 17 week period. Employees are entitled to a rest period of 11 consecutive hours in each 24 hour period and 24 hours uninterrupted rest in any 7 day period or 48 hours in 14 days. Employees are also entitled to a 20 minute rest break when the working is over 6 hours (4.5 hours for young workers) and the rest break must be taken during the shift and not at the beginning or end.

 

The regulations set out a number of circumstances in which the provisions relating to breaks in the working day, daily rest, weekly rest and night working do not apply. Such exceptions would apply where there is a need for continuity of service, a need to provide security or protect persons or property or where there are unusual or unforeseen circumstances beyond the employer’s control.

 

The Flexible Working Regulations give employees a statutory right to apply for flexible working if they have parental responsibility for children under 6 years of age or disabled child under 18. Employees must also have been employed by their organisation for 26 weeks to have any rights under these regulations. Employers are under a duty to consider such requests seriously.

 

Pay Issues

Employees taking up flexible working options which result in reduced working hours will be paid on a pro-rata basis according to the number of hours worked. With the exception of career breaks and any unpaid special leave, employees will continue to receive their pay monthly. If necessary employees should seek advice from the HR team prior to agreeing a flexible working proposal so that specific salary details can be calculated and considered.

 

Leave Issues

The impact on annual leave arrangements will vary according to the type of flexible working options agreed. Managers should refer to the individual flexible working option when assessing the impact.

 

Pension

Deductions from salary for the Local Government Pension Scheme are made monthly and will continue at the normal percentage rate except for periods of unpaid leave. Pension payments and benefits will be affected by a reduction in an employee’s working hours or working year in terms of pensionable service, lump sum and monthly payments. Employees should obtain details of the impact on pension the Council’s Pension Section.

 

Car loans

Repayment of car loans is not affected by any reduction in working hours. Employees must continue with the agreed payments.

 

Car allowances

Mileage allowances are unaffected and will continue to be paid in accordance with the Council’s existing arrangements.

 

Sickness absence

National conditions of service for sickness payments will apply. For the purpose of Statutory Sick Pay (SSP), all seven days of the week are classed as qualifying days and, therefore, need to be covered whether or not an employee is due at work. Employees must submit a self-certificate for all absences up to and including seven days duration. A doctor’s medical certificate is required to cover the eighth and any subsequent days of illness. Entitlement to Occupational Sick Pay will be pro-rata according to the number of days actually worked.

 

Maternity leave / pay and Paternity leave

Employees will be entitled to the benefits of the maternity scheme but payment will be reduced on a pro-rata basis. To ensure entitlement to maternity pay, all employees working flexible patterns will have to return to work for three months if receiving occupational maternity pay. Employees will be entitled to paternity leave on a pro-rata basis.

 

Training

Employees will have access to training opportunities on the same basis as full-time employees but managers need to adapt ongoing on-the-job training programmes to accommodate different working patterns.

 

Filling vacant hours created by employees taking up flexible working

Where an employee taking up a flexible working pattern has created a number of vacant hours within that post eg a number of hours per week as with part-time, or a number of weeks per year as term-time working, then careful consideration must be given to the filling these hours/weeks. Where it is decided to fill the vacant hours then this must be done without incurring significant additional cost ie the hours must be paid at a normal rate.

 

Resignation

Employees are required to be given the appropriate notice for the grade of their post in accordance with their conditions of employment.

 

Approved overtime

Where hours are worked in excess of the contract, payment at plain time will be made up to 37 hours ie normal full-time hours, before the appropriate enhanced rate is applicable.

 

Provision of information

Employees who, because of the nature of the flexible working pattern, are remote from the workplace, must be kept informed by their manager about relevant workplace information.

 

Accommodation and equipment

Consideration will need to be given to the possible impact on accommodation and equipment if, for example, a number of staff reduce their hours within a section and these are subsequently used to make up another post.

 

Health and Safety

When considering remote or homeworking managers must pay particular attention to health and safety issues.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Process

 

The following process provides a method for handling employee requests and introducing particular flexible working methods.

 

Eligibility

All employees have the right to request to work more flexibly. However, there will be some roles within particular service areas where many of the flexible working options will not be operationally practicable.

 

Considering the initial request

The employee will make a request for flexible working in writing to their line manager. The toolkit at the end of this document contains an example pro-forma that will provide the basic information a manager will need in order to consider the request. The information provided by the employee will form the basis for a meeting with the manager where the request can be more fully explored. The employee should give an indication of a possible start date and the period during which flexible working is required.

 

The manager must meet the employee within 28 days of receipt of the request. Within 14 days of this meeting the manager must notify the employee of the decision.

 

The employee may wish to give reasons for requiring a particular flexible working option and this information is confidential to those responsible for making the decision. The manager should not make speculative judgements about the importance or relevance of reasons for requests. It is essential to view the request as objectively and fully as possible, taking into account only the practical implications:

 

 

There may also be other issues that are unique to the situation and these should also be considered.

 

Within their written proposal the employee will be expected to give consideration to any impact their request may have upon their own work, other team members and service delivery and will be expected to offer constructive suggestions as to how these can be managed.

 

Making the decision

It is recommended that managers consider flexible working applications in consultation with the HR team. This will encourage consistency and provide a facility for recording and monitoring flexible working within the Council.

 

Multiple requests

Where a manager receives a number of flexible working proposals, or a joint proposal from a group of employees, the requests will have to be considered collectively.

 

Agreeing the request – informing the employee

The agreed changes must be subject to the successful completion of a trial period after which a review must be undertaken to assess the viability of the change. The review should be arranged for a suitable period after commencement agreed between the employee and the manager. The employee will need to be issued with a formal letter of notification about the trial period including an explanation of the impact on the individual’s conditions of service and the agreed flexible working arrangements. An example is attached in the toolkit.

 

Reviewing the arrangement

An initial review meeting should be arranged at the end of the trial period, although it is important to discuss any difficulties or problems before this time. A successful trial period should be confirmed in writing. If the trial period is unsuccessful, this must be explained to the employee and confirmed in writing. It is the manager’s responsibility to ensure this review takes place.

 

Ending the arrangement for operational reasons

Beyond the review period, all flexible working arrangements will be made subject to a proviso that the individual may be required to revert back to their original pattern of working or an alternative if there are identifiable and significant operational problems are identified at any time. Such action will not be taken unreasonably and will always be subject to full discussion with the individual concerned and the giving of appropriate notice.

 

Right to revert back voluntarily to original pattern of working

Individuals will have the right to revert back to their original pattern of working within the trial period subject to their giving appropriate notice.

 

Once the trial period has been served and the arrangement has been confirmed, individuals will not have the right to revert to their original pattern of working. They will, however, have the right to request a variation of their pattern of working and managers should treat this as a new request for flexible working.

 

Action where agreement is not given to take up flexible working

If it is considered that a post is unsuitable for the specific flexible working option proposed by the employee or group of employees, the reasons for this decision must be communicated to the employee, ideally by discussion and followed up in writing. Requests for flexible working should only be refused on one following grounds:

 

Grievances

Where an employee is dissatisfied with a decision in relation to a proposal they have made to work more flexibly, they have access to the Council’s Grievance Procedure. A grievance must be lodged within ten working days of notification of the decision.

 

Monitoring flexible working

The Central HR Department will monitor flexible working across the Authority. This will facilitate a corporate overview of the operation of the flexible working policy and procedure and the monitoring of equal opportunities in employment.

 


3. Flexible working options

 

FLEXITIME

 

What is flexitime?

Flexitime is a method of working flexible hours that enables employees to vary their hours during the day to accommodate both the needs of the service and their personal circumstances. Flexitime allows an employee to choose their own starting and finishing times each day within a ‘bandwidth’ of hours. Excess hours can be carried forward from one accounting period to the next or used as flexileave. Similarly, a limited number of deficit hours can be made up.

 

Fluctuating service needs during the day may be better accommodated by taking a flexible approach to the hours worked. Similarly employees are able to work around personal commitment with agreement of their manager. Flexitime can be applied successfully to many service areas, although inevitably some jobs will not operate practicably under this system.

 

Who can work flexitime?

In principle flexitime can be applied to most jobs. Managers are responsible for identifying service areas in their department where flexitime cannot be applied because it would have a significant detrimental impact on service provision to clients and customers. Part-time and casual employees will normally work to the times set out in their contracts of employment but may be permitted to work flexitime at the discretion of their manager.

 

Managing flexitime

Managers should ensure that the required level of service is provided at all times and may reasonably require employees to work standard hours. Managers and their staff are free to vary the model scheme set out below to suit particular service delivery needs but the essential principle of flexitime is that ‘work comes first’.

 

Key features

The following model scheme permits the employee to structure his or her working day:

 

Flexible time   The period when employees may vary their starting and finishing times. Employees must agree with their line manager the flexitime bandwidth ie the earliest start time and the latest finish time. A lunch break of at least 30 minutes must be taken.

 

Cover time       The period of time within which the minimum staffing levels as defined by the manager will apply. Cover time is normally 8.30 am to 5.00 pm Monday to Thursday and 8.30 am to 4.30 pm on Friday.

 

Recording of hours

Hours worked must be recorded in a manner approved by the manager and this will normally be on a flexitime form. At the end of each accounting period the form must be given to the manager for confirmation of hours worked.

 

Accounting period and time off in lieu

The accounting period is four weeks and during this period the employee will be required to work their contracted hours, subject to permitted credits and debits. During the accounting period the employee may work up to 10 hours in excess of their contracted hours which can be carried forward to the next accounting period. During each accounting period excess hours worked may be taken off with the manager’s prior approval as flexileave. No more than four debit hours may be carried forward and debits in excess of the four hour limit will be treated as absence without leave and an abuse of the system.

 

All credit hours must be used prior to the employee leaving the Council’s employment as no payment will be made for the excess hours worked and not taken. When the employee is in debit, the number of hours in debit will be deducted from the final salary payment.

 

Absence from work

Time away from work due to authorised absence will be credited to the employee.

 

Contractual issues and other practical arrangements

In general terms and conditions of employment will not be altered by working flexitime.

 

Rate of pay

This will be the salary grade of the post pro rata to the normal contractual hours. Normal salary progression rules apply. Overtime working will be authorised in advance by the manager and recorded as normal and is completely separate from flexitime. However, overtime will only start within the agreed bandwidth if the employee has already completed a standard 7 hour 24 minute day and overtime will not be approved if the employee is in debit.

 

Annual leave and sick pay

These are in accordance with national and local conditions of service and credited accordingly. A full day is 7 hours 24 minutes and a half day is 3 hours 42 minutes.

 

Abuse of the system

To maintain an effective level of service, managers will determine the minimum staffing level that will apply during cover time ie normal office hours. It is essential that employees working flexitime co-operate with their manager to ensure that minimum staffing levels within their service area or work group are maintained. Failure to do so may be considered to be an abuse of the system. Employees found abusing the system will be excluded from the flexitime arrangements and may have other disciplinary action taken against them. Other ‘offences’ would include falsifying records and persistently working less than the contracted hours within the parameters set out above or agreed with the manager.

 

JOB SHARING

 

What is job sharing?

Job sharing involves the voluntary sharing of a post with the individual sharers receiving pay and benefits in proportion to the number of hours they work.

 

Job sharing allows employees to reduce weekly working hours without having to change job or career prospects and may suit the needs of employees who, for example, are working parents, have caring responsibilities or a disability. The Council can also benefit from a dual input of ideas and experience plus improved recruitment, retention and employee motivation.

 

Who can work on a job sharing basis?

Job sharing is available to all employees in principle but, there are naturally some posts which will not be suited to job sharing where the impact on service provision negates the possibility of a successful job share. Job advertisements should make it clear where job sharing is available and when determining the division of hours and duties it is important to ensure that each set of hours form a viable package in their own right, to attract new applicants if necessary.

 

Managers are responsible for identifying posts that cannot operate on a job share basis because of a significant detrimental impact on service provision. Requests to job share should not be refused without full consideration and operational justification.

 

How does a job share begin?

Two employees doing similar jobs may apply to share one of the jobs and release the other as a vacancy.

 

Two candidates may apply for a vacant post on a job share basis and one or both be successful but each application will be considered on its own merits. Where applications are received from two employees wishing to job share together they should be assessed in the same way as applications from other candidates. Joint candidates should be interviewed separately to assess individual abilities to do the job. The selection panel may make an offer of appointment to one job share partner only, if the other partner does not meet the requirements of the person specification. The remaining hours may then be re-advertised or be offered to another candidate who wants to job share.

 

Two separate candidates can be appointed to a vacant post on a job share basis.

 

An existing employee may apply to job share and, if agreed, the other half of the job would then be advertised.

 

Managing job sharing

The distribution of duties and responsibilities for a job share post should be determined by the line manager in consultation with the job sharers (taking account of skills and interests) and with regard to the needs of the service. However, the overall level of responsibility should be equal.

 

Most difficulties with job sharing occur where the job share is not managed properly and where there is a lack of communication and co-operation between the job sharers and other colleagues/the manager, particularly because the job sharers may miss out on day to day issues. It is important to build in a period during the week or at least once per fortnight, when the two jobs sharers overlap their time (without working extra hours). It is recommended that each job sharer records useful information and ongoing issues for the other.

 

Contractual issues and other practical arrangements

Job sharers will have service conditions applied to them on a pro rata basis in accordance with the relevant national negotiating body and local conditions of service with some exceptions. The main issues are outlined as follows:

 

Contract of employment

Each job sharer will have an individual contract of employment. The job description may include a section incorporating agreed split tasks.

 

Rate of pay

This will be the salary grade of the post pro rata to the hours worked. Job sharers will not necessarily be on the same salary point within the grade. Normal incremental progression will apply.

 

Flexitime

Job sharers may be able to participate in the flexitime scheme in agreement with their manager although certain posts may only be able to operate a limited scheme or none at all.

 

Annual leave, sick pay and maternity/adoption leave

These are in accordance with national and local conditions of service pro rata to the hours worked.

 

Pensions

Employees considering job sharing should contact the Pensions Section for more information on pensions.

 

Vacancies

Job sharers can apply jointly or individually for vacancies within the Council (where the job is suitable for job sharing) on equal terms with full time employees subject to the usual assessment process.

 

Training

Job sharers will have the same access to training, information and opportunities as full time employees.

 

Resignation of one partner

Consultation should take place between the manager and the remaining job sharer to determine mutually acceptable cover. The remaining job sharer will be given the option of accepting the full time contract or replacement of the job sharing partner.

 

 

TERM TIME WORKING

 

What is term time working?

Term time working is a method of flexible working where the employee’s working weeks mirror Isle of Wight school’s term weeks. All requests for term time working will be considered subject to operational needs. Requests which do not match the Isle of Wight Council’s school terms may be considered by management upon request subject to operational needs.

 

Who can work term time?

Line managers have responsibility for identifying where in their service areas term time working cannot be applied because it would have a significant detrimental impact on service provision. Term time working will not be a practical option for all service areas, as many services outside the school environment will need to operate on an all year round basis.

 

Managing term time working

Managers should ensure the required level of service is provided at all times and the recruitment of other employees may be needed to cover the school holidays when the permanent postholder is not working.

 

Contractual issues and other practical arrangements:

Contract of employment

A term time working contract means the employee works all the weeks of school terms but employment is regarded as continuous throughout the year.

 

Annual leave and sick pay

Term time working employees must take their annual holiday entitlement during the school holidays. The taking of holidays in term time is not generally permitted. However, it is acknowledged that special arrangements may need to be made for emergencies and the Council’s policy on Special Leave should be referred to in such circumstances. Sick pay and monitoring will only apply for the days of sickness absence that occur when the employee is ‘working’.

 

Working hours

A term time working employee can work full time or part time hours.

 

Rates of pay

The annual salary will be based on the number of days/hours that the employee works and the salary will be paid in twelve equal monthly instalments.

 

Pension

Local Government Pension Scheme contributions would be the standard percentage, deducted from each month earnings.

 

Training

Term time working employees should have the same access to training information and opportunities as year-round employees. A term time working employee will be expected to make themselves available for training even if they fall within the ‘weeks off’. Adequate notice will be given to make alternative arrangements for those days and compensatory time off should be offered.

 

 

 

Voluntary Reduced Hours

 

What are voluntary reduced hours?

This is an arrangement commonly referred to as part-time working whereby employees can voluntarily reduce their working hours. Pay and benefits will be reduced accordingly.

 

Who can work voluntary reduced hours?

Any employee may request a reduction in their working hours to meet a variety of personal, caring or family commitments or for ill health reasons. Reducing working hours may allow an employee to continue in work when otherwise they would have had to change jobs, leave or be dismissed on ill health grounds.

 

Managing voluntary reduced hours

The detail of the reduced hours must be agreed between the employee and the manager to meet both operational and personal needs. The reduced hours may involve working fewer hours per day or working less days per week. In both cases the decision can be taken to either ‘fix’ the working time eg set hours or days of working or allow the arrangement to be flexible to meet the fluctuations of operational needs eg the employee remains on ‘flexitime’ with an adjusted standard working day and/or the working days can be subject to change on a prearranged basis dependent upon workload.

 

Contractual issues and other practical arrangements:

In general, terms and conditions of employment will not be altered by the reduction in hours but will be, where applicable, pro rata to reflect the reduction in hours.

 

Rate of pay

This will be the salary grade of the post pro rata to the hours worked. Normal progression rules will apply.

 

Flexitime

Flexitime may continue to be appropriate with, if applicable, a reduced standard working day. Flexileave entitlement will be on a pro rata basis dependent upon the number of hours worked and will be calculated as usual.

 

Annual leave and sick pay

These are in accordance with national and local conditions of service pro rata to the hours worked.

 

Public/Bank and extra-statutory holidays

Entitlement to public/bank and extra-statutory holidays will be pro rata to the hours worked.

 

Pension

Employees considering reducing their working hours should contact the Pension Section.

 

Filling the vacant hours

How the vacant hours are filled will depend upon the number of hours available. The manager may, for example, choose to; delete the hours and/or undertake a minor restructure taking into account the new work arrangements or fill the hours by recruitment or other internal arrangements to accommodate the vacant hours.

 

Training

Part-time employees will have the same access to training information and opportunities as full-time employees.

 

 

Career Breaks

 

What is a career break?

A career break enables an employee to take an unpaid break from work for personal reasons and maintain continuity of service with the Council. The employee is required to give a minimum of 3 months notice to commence a career break. With the exception of continuity of service all other terms of the employment contract with the Council will be suspended. On return, at an agreed date following the career break, the employee will be able to return to the same or similar position within the Council without competitive selection.

 

It is recognised that during an employee’s working life there will be times when personal commitments may take priority over work eg bringing up children, longer term care for sick or dependant relatives or pursuing a course of further education. The Council can accommodate such personal commitments, where operationally practicable, through career breaks. The benefits to the Council include the recruitment and retention of skilled and experienced employees and knowledge and experiences brought back to the workplace.

 

What is the purpose of a career break?

The purpose of a career break could be to:

 

The reasons are not all inclusive and others may be considered with the exception of taking up other paid employment.

 

How long is a career break?

The minimum break is three months and the maximum break is one year. There is no limit to the number of career breaks an employee can take providing they return to work for the authority for a minimum of two years between each career break.

 

Who can apply for a career break?

All permanent employees with at least two years continuous Isle of Wight Council service regardless of the number of hours worked are eligible to apply for a career break.

 

What happens to the employee’s job during the career break?

The line manager will give consideration to appropriate arrangements to cover the work of the employee. Decisions will inevitably depend upon the length of the career break but may include; the recruitment of a temporary employee on a full or part time basis, reallocation of some of the duties or secondment of an existing employee.

 

Extending the career break

If the employee wishes to extend their career break they must do so in writing giving a minimum of three months notice. The line manager will give consideration to the extension along the same lines as the original request and may grant up to one year in total.

 

Cutting short the career break

There will be no automatic right to cut short a career break but managers will consider such requests from an employee if they can be accommodated.

 

Contractual issues and other practical arrangements

 

Contract of employment

The employee will be required to sign an agreement suspending all terms of their contract of employment, with the exception of continuity of service, during their career break from the Council and their contract of employment will remain suspended for the duration of the protracted period of absence. The employee will return to their substantive post or to a similar post on an agreed date at the end of the career break subject to any structural changes following an organisational review. This will not constitute a break in service and general conditions of service will apply as at the start of the career break when the employee returns to work.

 

Rates of pay

At the end of the career break the employee will return to the same incremental point they were on at the start of the career break which may result in salary protection if the post has been downgraded in a restructure.

 

Pension

Employees considering career breaks should contact the Pensions Section for more information.

 

Disciplinary warnings

Any live disciplinary warnings will be suspended for the duration of the career break and will be carried forward upon the employee’s return to work.

 

 

Compressed Hours

 

What are compressed hours?

Employees working compressed hours will work their standard hours over fewer days by extending the working day. Examples of this include a four and a half day week, nine day fortnight or 18 day month (based on a four week month). Compressed hours can be a means of introducing some flexibility into jobs which do not meet the requirements for flexitime. Similarly, compressed hours enable extended service availability beyond the standard working day or provide quiet time for work at the beginning and/or end of the day.

 

Managing compressed hours

Compressed hours can work within a team situation but the day/half day not worked would have to be flexible to maintain service provision. If a number of employees within a service were to work compressed hours it may be that the system would operate more effectively on a rota basis. As with the flexitime system, where a manager believes that an employee is abusing the system then disciplinary action may be taken.

 

Contractual issues and other practical arrangements

It is advisable to confirm the system of compressed hours in writing with the employee.

 

Time recording

Time should be recorded by the employee as with flexitime and regularly checked by the manager.

 

Annual leave and sickness

Compressed hours will affect arrangements for annual leave and sick pay. Annual leave entitlements will need to be calculated in hours.

 

 

Annualised Hours

What are annualised hours?

Annualised or averaged hours is a system where an employee’s hours are totalled over a period, often a year. Employees work more or less hours each week as agreed up to the annual maximum.

 

Who can work annualised hours?

Working a system of annualised hours will normally only apply to those employees in areas where the demand of the service varies on a regular basis over a period of time usually fitting in with seasonal peaks and troughs.

 

Managing annualised hours

Annualised hours can reduce the need for overtime and the cost of recruiting and managing temporary seasonal employees and whilst Managers should ensure the required level of service is provided at all times they also need to be aware that working very long hours in times of peak demand can result in increased stress and also difficulties for employees with caring responsibilities. Managers will need to take into account the relevant parts of the Working Time Regulations regarding breaks and the number of hours worked in any particular period.

 

It may be possible and helpful to the service and to employees to have a number of different working patterns available, rather than just one pattern common to all.

 

The manager and employee should review and agree arrangements for working annualised hours each year.

 

 

Contractual issues and other practical arrangements

Contract of employment

An annualised hours contract means that, whilst the hours of work may vary at different times of the year, the employee works all the weeks of the year and employment is therefore continuous.

 

Rates of pay

The annual salary will be based on the number of hours the employee is required to work in a year and will be paid in twelve equal monthly instalments. Employees working annualised hours will not be entitled to overtime payments and adjustments to final salary may be necessary should an employee leave.

 

Annual leave, public/bank and extra-statutory holidays

Entitlement to annual leave and public/bank and extra-statutory holidays will be in accordance with national and local conditions of service but calculated and taken in hours.

 

Pension

Local Government Pension Scheme contributions would be the standard percentage, deducted from each month earnings.

 

 

ADDITIONAL ANNUAL LEAVE

 

What is additional annual leave?

Quite simply this gives employees the opportunity to ‘purchase’ additional annual leave under a salary sacrifice arrangement ie the employee’s annual salary is reduced pro rata to the number of days purchased.

 

Who can purchase additional annual leave?

In principle any employee can purchase additional leave.

 

Managing annual leave

Managers should ensure the required level of service is provided at all times and the amount of annual leave to be purchased must be agreed between the employee and manager to meet operational and personal needs.

 

Annual leave cannot be ‘sold’ and any annual leave untaken at the end of a leave year will be subject to the normal rules on the carryover of leave from one leave year to the next.

 

Employees who have purchased additional leave may only revert to their normal contractual basic annual leave entitlement at the beginning of a leave year.

 

Contractual issues and other practical arrangements:

In general, terms and conditions of employment will not be altered by the purchase of additional leave but will be, where applicable, pro rata to reflect the reduction in annual salary.

 

Rates of pay

The annual salary will be reduced to reflect number of additional days leave purchased.

 

Flexitime

Flexitime may continue to be worked.

 

Annual leave and sick pay

These are in accordance with national and local conditions of service.

 

Pension

Employees considering the purchase of additional annual leave should contact the Pension Section.

 

 

REMOTE WORKING

 

What is remote working?

Remote working options provide choices for employees about where they do their work. Options include home working and mobile working and combinations of the two. The common feature is that an individual works away from their normal office or administrative centre for some proportion of their working time. This may be an occasional arrangement or it may form a regular pattern.

 

Remote working can give employees greater choice about how and where they work and can reduce the amount of time that an individual spends travelling.

 

Contractual issues and other practical considerations

Managing employees who are not in the office everyday can present problems. Managers and employees will have to think through what, if anything, needs to be changed in relation to how work is managed. The actual impact will vary relative to the amount of time an individual spends working away from the office and the nature of the job. Particular attention will always need to be dedicated to the following:

 

Health and safety

Health and safety legislation requires the provision of a safe working base and safe systems of work. Before home working can be authorised, the employee’s manager will need to assess the suitability of the home (or alternative location) as a workplace. Risk assessments and routine inspections will be undertaken by the manager to ensure that the areas of work are safe and that safe systems of work are being practised.

 

Hours of work

Contractual hours and times of work as a result of remote working will remain unaltered unless by mutual consent. Where a variation is agreed the pattern of working hours will be agreed between the employee and the manager to suit both operational and the employee’s personal needs.

 

Communication

Employees who are regularly working away from the office will be required to attend their office or normal workbase on a regular basis, and at times agreed with their manager. The manager will ensure that the employee receives all appropriate information and communications and will also ensure that a workstation will be available for the employee when he or she comes into the office.

 

Ownership of equipment

All equipment, documents and materials supplied by the Council for work remains the property of the Council and is provided solely for business use and may not be removed to another location without written consent. If it is used for private purposes there could be tax implications for the individual.

 

The employee will be responsible for the safeguarding of the equipment and for its safe return if and when the remote working arrangement ceases.

 

Confidentiality and data protection

Individuals working remotely must ensure the confidentiality and security of any papers, files, documents etc that are in their keeping. This includes information stored electronically.

 

Insurances

Under the terms of the Council’s Employer’s Liability Insurance and Personal Accident Insurance, remote working employees who sustain an accident are covered in the same way as employees located on Council premises, provided that the incident occurred whilst undertaking Council business. Household insurers always need to be advised if any part of a domestic area is to be used for any other purpose than residential.

 

Mortgage/tenancy agreements and Council Tax

Employees should check with their mortgage lender or landlord to ensure that they are not subject to terms and conditions that prevent them from working from home.

 

The Council will not meet any part of the Council Tax which is the employee’s personal liability. Business rates would most likely only arise if the use of the employee’s property changed.

 

More detailed guidance on Homeworking is available from the Central HR Department and this should be referred to by both managers and employees in consideration of any specific arrangement.

 

 


 

TOOLKIT

 

Flexible Working Application

 

This form can be used to make a formal application to vary an existing working arrangement. An application can be made individually or by a team of work group colleagues.

 

The completed form should be returned to the immediate line manager.

 

Personal Details

 

Name(s):……………………………………………………………………………..

 

Job Title:…………………………………………………………………………….

 

Section:……………………………………………………………………………...

 

 

Details of application

 

Flexible Working Option:…………………………………………………………

 

Main features of the flexible working option you are proposing………………..

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

 

 

What are the benefits of this option?

(include both personal benefits and the benefits to the Council):

 

………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

 

                                                                                                                        continued

Are there any service delivery issues to be addressed in order to ensure that this arrangement will not result in deterioration of standards?

 

Describe what these are and what solutions you are recommending:…………

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Any other comments in support of this proposal:

 

………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

 

 

 

 

 

 

 

 

 

Signed…………………………………………………           Date……………………

 

 

 

 

 

 

 

Model Letter : Trial Period

 

 

 

Re: Request for Flexible Working

 

 

Further to your meeting with…………………..on…………………., I confirm that there will be a mutually agreed variation to your working hours arrangement for a trial period with effect from………………... . For the duration of the trial period you will work on the following basis :

 

(insert full details of revised working arrangements)

 

This arrangement may be made permanent subject to the successful completion of the trial period which will be reviewed on …………… . If this working arrangement is not considered to be operationally feasible the reasons for this will be explained to you and confirmed to you in writing. You will then revert back to your original working hours arrangement. If you are dissatisfied with the outcome of any decision made in relation to your flexible working proposal, you will be able to pursue this via the Council’s grievance procedure.

 

I understand that it has been explained to you that you are responsible for considering the short and long-term implications of this new arrangement in relation to your conditions of service and entitlements under the Local Government pension Scheme. The main changes are, however, specified below:

 

(insert details of revised terms and conditions; pay (pro-rata), holiday entitlements etc)

 

If you require any further information about the arrangement please do not hesitate to contact me. If you are in agreement with the details above, please sign and date the declaration below and return one copy of this letter to………..which will be retained on your personal file.

 

 

Yours sincerely

 

 

 

 

 

I agree and accept the temporary, mutually agreed variation to my terms and conditions of employment.

 

Signed……………………………………………       Date……………………………

 

Model Letter : Confirmation of Flexible Working

 

 

Re: Flexible Working Proposal

 

Further to your meeting with………………..on……………… , I confirm that the trial period for your flexible working proposal has been successful and the arrangement can now be made permanent / extended until the date requested which is……………. .

 

My letter dated …………………… confirmed the details of your revised working arrangements and the main changes to your terms and conditions of employment.

 

I confirm that although this arrangement may now be viewed as permanent, the needs of the service may in future require a review of work patterns making amendment necessary. Any proposed changes will be the subject of full consultation with you.

 

If you require any further information please do not hesitate to contact me. If you are in agreement with the details above, please sign and date the declaration below and return one copy to ………………… which will be retained on your personal file.

 

Yours sincerely

 

 

 

 

 

 

I agree and accept the temporary, mutually agreed variation to my terms and conditions of employment.

 

Signed……………………………………………       Date……………………………

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model Letter : Rejection of Flexible Working

 

 

 

Re: Flexible Working Proposal

 

Further to your meeting with …………………… on …………………. , I confirm that the trial period for your flexible working proposal has identified operational difficulties which will mean that the arrangement cannot be made permanent or extended further.

 

The difficulties are explained below:

 

(insert details of the issues that have arisen and were discussed at the review meeting)

 

As discussed, you will revert to your original arrangements with effect from ………………………. . If you are dissatisfied with the outcome, you do have access to the Council’s grievance procedure.

 

 

Yours sincerely