PAPER D

 

Purpose : for Decision

REPORT TO THE CABINET

 

Date :              9 JANUARY 2007

 

Title :               TRANSFORMING TOURISM AND ECONOMIC DEVELOPMENT 

 

REPORT OF CABINET MEMBER FOR THE ECONOMY, THE CUSTOMER COMMUNICATIONS, LEISURE AND TOURISM

 

IMPLEMENTATION DATE : 19 JANUARY 2007

PURPOSE

 

1.                  To approve the arrangements to establish a strategic agency to effectively deliver strategic marketing and economic development for the Isle of Wight.

 

2.                  To approve a transition arrangements which would enable the merger of Isle of Wight Council Tourism Services and the Isle of Wight Economic Partnership and the creation of the Strategic Agency.

 

3.                  To approve the arrangements to establish a Local Delivery Vehicle as a subsidiary Company of the Partnership.

 

OUTCOMES

 

4.                  The proposals will enable cohesive marketing and development strategies to be implemented which will attract investment to create wealth, jobs and higher wages on the Island

 

BACKGROUND

 

5.                  The 2020 Vision for the Island relies heavily on the strategic development of a successful economy characterised by a progressive approach to raising standards and creating opportunities to achieve sustainable regeneration and a better quality of life for all.  The Council has been working diligently with stakeholders and partners to find the most cost effective way of delivering a strategic approach which will stimulate investor confidence to create wealth, high value jobs and wage levels maximising the potential of the Island's economy A “joined up” approach will achieve greater outcomes for the Island at an affordable cost and there are three steps the Council can take towards these worthwhile aspirations. These steps can be implemented over the next few months and they are:--

 

·        The renewal of the contract for the Isle of Wight Economic Partnership (The Partnership) and the commissioning of a programme of activities  to deliver the strategic marketing of the Island, proactive inward investment, and economic interventions including labour market development.


·        Harnessing the potential of growth in the Tourism Sector by focusing on strategic interventions and devolving service delivery as identified by the options stimulated by the Tourism Blue Paper.

 

·        Joining forces and assets with the South East England Development Agency (SEEDA) to create a company which focuses on the practical delivery of specific property development projects to secure the regeneration of the Medina Valley under the banner of the Cowes Waterfront Initiative.

 

6.                  The Economic Partnership -The Partnership recently celebrated 10 years of achievement for a wide range of projects, interventions and development of the Island’s economy.  This not for Profit Company has helped to promote 2,896 jobs, through funding programmes, secured £26million grant funding through various sources and worked tirelessly with partners in the private sector to stimulate investment in the economy.  In addition 26 inward investments have been secured. Over the last 5 years the island has outgrown the South East Economy on a number of fronts, but there remains a lot of catching up to do.

 

7.                  The Partnership is funded by the Council, SEEDA through the private sector and through acting as agent for a number of funding streams, particularly SRB and the Area Investment Framework.  The current annual contract and financial support from the Council could impact on the delivery of long term objectives.  Given the maturity of the Partnership it is now felt that a new 3 year contract which rolls forward annually based on performance of activities commissioned by the Council would be appropriate.  The key areas are

 

·        Strategic Marketing of the Island

 

·        Proactive Inward Investment (The Red Carpet Service)

 

·        Development of key sectors of the economy including Tourism

 

·        Development of the labour market.

 

8.                  Tourism Options - .The Experian study indicated that in the 5 year period up until 2004 there had been a relative decline in economic growth in tourism. In 2005  the Tourism Development Plan  identified that if a quality agenda can be pursued by the tourism industry, growth throughout the year (ie beyond the traditional season), has the greatest potential for increasing wealth and wages than any other sector on the Island.   Recent research shows a significant increase in the volume of the holiday and leisure market and that a large proportion of the visitors are discovering the Island for the first time.   Marketing of the Island’s successful events such as Cowes Week, the Music Festival, the Bestival and White Air has transformed the perception of the Island and these and other events are ready for further exploitation to secure inward investment.

 

9.                  The Tourism Blue Paper provided a well-timed challenge to the continuation of traditional tourism services and its preferred option saw the externalisation of individual services and the retention of strategy.  Further research has broadened the range of options under consideration and as a result the opportunities to merge strategic resources with the newly shaped Partnership presents the Council with the means of achieving the cost effective delivery of tourism services in an externalised setting. A detailed report by Tourism Enterprise and Management Team has carried out a detailed options analysis and a summary of the options and financial appraisal is set out in Appendix 1.

 

10.             It is clear from the study that two options – Option 3 (the JV) and Option 5 (The Strategic Agency) - will provide the opportunity to take a more commercial approach with the merger with the Partnership offering the greatest potential in quantitative and qualitative terms.  Opportunities may also exist to further externalise delivery.

 

11.             Tourism Services - The nature of the changes anticipated do present substantial issues that will need to be resolved. These will include legal, financial, human resource, procurement issues and risk management issues indicating that it is essential that the transition to a formal merger will need to be adequately resourced by a project team.  The timing of the transition will need to minimise the impact on the extensive marketing and front line services currently offered to the tourism industry and visitors to the Island.  Thus, to make early progress it may be beneficial to establish a Joint Venture for Tourism during the transition period to more ably achieve the eventual merger, particularly in view of the other developments in the structure of the Partnership.  The Joint Venture would need to be specifically structured to deliver the requirements of the Council.   The Head of Tourism Services has previously successfully managed a transition of this nature in North Devon and, subject to the availability of sufficient support resources, this is not beyond the capacity of the organisation to achieve.

 

12.             Local Delivery Vehicle - The development of a Local Delivery Vehicle has been a long standing ambition of the Council and in March the Cabinet approved the establishment of a single company using the Partnership’s existing company structure.  Further detailed discussions have been held with SEEDA as a primary investor and stakeholder of the company.  To achieve SEEDA Board and DTI approvals it will be necessary to establish a subsidiary company of the Partnership with a working title of The Island Renewal Company (IRC) and this principle has now been agreed as the best way forward.

 

13.             To ensure that the IRC takes its lead from the Islands economic strategy and Island imperatives, its business plan will be a key document and will be approved by the Board of the Partnership.  An outline business case is currently in preparation and it is anticipated that the project delivery programme of £54 million will deliver £250 million of private sector investment, two state of the art Technology Parks and the regeneration of East Cowes.  The importance of the Cowes Waterfront Initiative to the success of the Islands economy is such that the Council will have member and officer representation on the company at the highest level.

 

14.             The scale of the transformation and externalisation of services is such that a phased approach is needed to achieve the transition at least risk.  The creation of the Island Renewal Company and how it works effectively with the Partnership will draw substantially on its capacity for change and will be the first imperative as it is fundamental to the successful regeneration of Cowes Waterfront.  In the mean time, the establishment of a Joint Venture for Tourism can be twin-tracked and will help to achieve the eventual merger more sustainability.  The key milestones envisaged are:-

 

IWEP Contract and LDV

 

Approval by the Cabinet

9 January 2007

Commissioning of IWEP contract and agreement of Strategic functions

March 2007

Draft legal agreement for IRC

March 2007

IRC Partner Approvals

July 2007

IRC Shadow Company

August 2007

Establish IRC

October 2007

Merger of IWEP and Tourism JV

December 2007

 

Tourism JV

 

Approval by the Cabinet

9 January 2007

Development of JV proposals and stakeholder engagement

Jan – Feb 2007

Draft legal agreements/Memo and Articles/ SLA

March 2007

Tourism Staff consultations concluded

April 2007

Recruitment /Appointment of JV Board of Directors

April/May 2007

Launch Tourism JV

June 2007

Merger of IWEP and Tourism JV

December 2007

 

STRATEGIC CONTEXT

 

Tourism Development Strategy

 

15.             In the section entitled Working Smarter (p.64), the Tourism Development Plan makes the following point:-

 

“The long term success of the Tourism Development Plan will be dependent on having in place the correct structure that will not only enable and encourage necessary change but also optimise the effectiveness of current delivery in the public and private sector.”

 

16.             The recommendation within this report is to enable cohesive marketing and development strategies to be implemented that will attract investment to create wealth, jobs and higher wages on the island.

 

Economic Development Strategy – in draft currently

 

17.             The Current draft has followed the primary objectives from the Regional Economic Strategy which are as follows:-

·        To increase Global Competitiveness

·        To accelerate Smart Growth

·        To ensure Sustainable Prosperity

 

Corporate Objectives

 

18.             The vision is “A Progressive island built on economic success, high standards and aspirations and a better quality of life for all.” The purpose of this report is, ultimately, to put in place a structure that will effectively deliver strategic marketing and economic development for the Island.

The main key objectives that are relevant to the report are :-

 

“Sustainable regeneration and development of the island” and

 

“Being a High Performing Cost Effective Council”

 

Community Strategy

 

19.             The Community Strategy is the overall plan for the Island that draws on and influences plans from all key local organizations, and summarises the long-term strategic vision and aims of the ISP. The main objective that is relevant to the report is

 

“A Thriving Island – to create an Island with a first rate infrastructure where business can grow and where young and old alike have the skills and qualifications to access well-paid sustainable job opportunities.”

 

CONSULTATION

 

20.             During the preparation of the Value for Money Tourism Blue Paper the Commission consulted with or reviewed and received submissions from a number of organizations and interest parties.  This included IWC Officers and Councillors, the Chamber of Commerce and Tourism Industry (CCTI), isleofwight.com, Island Life Magazine, Tourism South East, Weymouth & Portland Borough Council and the Isle of Man Tourism Department

 

21.             Subsequently further consultation was undertaken by the Cabinet member for Tourism and the Head of Tourism Services with a number of industry groups including Wightlink, Red Funnel, CCTI, and Tourism South East. 

 

22.             During the review of Options for Tourism Study in August/September 2006 TEAM Consultants met with  CCTI, Wightlink, Red Funnel, Managing Director of Vectis Ventures, College/CoVE, Economic Partnership, Tourism South East.

 

FINANCIAL/BUDGET IMPLICATIONS

 

23.             Currently, in 2006/7, the net cost to the Council of the Tourism Services is £909,000 – it is likely that, as a retained in house service, this would have been reduced by at least another £60,000 excluding inflation in the 2007/8 budget.

 

24.             The budget overview of the proposed transition for the Tourism Service is that the current net costs of £909,000 are likely to be reduced over the next 4 years.  If the anticipated investment in the Strategic Agency is taken into account the budget profile will be in the order of £850,000 2007/8; £813,000 2008/9; £765,000 2009/10; £704,000 2010/11.  These figures will be subject to the development of successful partnerships with the private sector.

 

25.         However, it should be noted the report does not cover any transitional costs that may occur but there is a sum of £50,000 that could be drawn from Tourism Reserves to assist with the Project Team and other costs. Hence, in the financial year 2007/8 it is not expected that there would be any savings over and above that which would have occurred anyway but it would enable investment into a ‘strategic team’ in addition to the continuation of most of the current Tourism Services functions.

 

LEGAL IMPLICATIONS

 

26.             There will be a number of areas where there will need to be a clear understanding of legal issues with regard to ;-

 

·        The correct process and implications for the 38 Tourism Services staff with regard to Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE)

 

·        Legal arrangements in the setting up of the Joint Venture for Tourism other than TUPE – Memorandum and Articles, transfer of assets, contractual obligations, building leases,

 

·        Service Level Agreements between the Council and the Joint Venture for Tourism and, ultimately, the new Strategic Agency

 

The proposed Project Team will undertake a full evaluation of all areas including these.

 

OPTIONS

 

27.             The TEAM report considers five Options – see Summary Comparison of Options Appendix 1.

 

These are;-

 

·        Option 1 - The proposals outlined in the Policy Commission’s ‘Blue Paper’ published on 10th May, 2006 for a Strategic Tourism Function, a franchise arrangement for the production of brochures and the website and partnership arrangements for TICs

 

·        Option 2 -  A Strategic Tourism Function supported by a more cost effective in house Service

 

·        Option 3 – A Strategic Tourism Function and an externalised Joint Venture or Public Private Sector partnership

 

·        Option 4 – A proposal by the Chamber of Commerce, Tourism and Industry to operate a not for profit company to deliver some of the current services (this may also be a franchise as proposed in Option 1)

·        Option 5 – An externalised Strategic ‘Marketing/Development Agency’ combining Tourism, a refreshed Economic Partnership and the Local Delivery Vehicle (LDV)

 

EVALUATION

 

28.             Although the TEAM report identifies Option 5 as, ultimately, the “most advantageous of all options” the nature of the changes anticipated do present substantial issues that will need to be resolved. These will include legal, financial, human resource, procurement issues and risk management issues.

The timing of the transition will also need to minimise the impact on the extensive marketing and front line services currently offered to the tourism industry and visitors to the Island.

 

29.             Thus, to make early progress it may be beneficial to establish a Joint Venture for Tourism during the transition period to more ably achieve the eventual merger, particularly in view of the other developments in the structure of the Partnership.  The Joint Venture would need to be specifically structured to deliver the requirements of the Council.

 

30.             It is essential that the transition to an initial Joint Venture and then the formal merger will need to be adequately resourced by a project team.   

 

RISK MANAGEMENT

 

31.             The Summary Comparison of Options in Appendix 1 identifies the respective risks associated with each Option.

 

32.             However, the first task of the proposed Project Team will be to undertake a Risk Workshop that will seek to identify all the potential risks involved in the short, medium and long term.

 

33.             Undertaking option 3 and preparing to move to option 5 is assessed as high using the positive opportunity matrix.  In the overall context of risk, the delivery of options 3 and 5 mitigates against the risk of doing nothing to transform this service.

 

 

RECOMMENDATIONS

 

Cabinet is recommended to:

 

               I.      Approve the commissioning of a 3 year contract which rolls forward annually with the Isle of Wight Economic Partnership for the activities outlined in the report.

             II.      Nominate the Cabinet member for Assets, Planning and Housing as an additional representative of the Council on the Board of the Partnership.

            III.      Authorise officers to work on the necessary steps to achieve the merger of Isle of Wight Tourism and the Partnership in consultation with the Cabinet Member for The Economy, The Customer, Communications, Leisure & Tourism and to be approved by the Cabinet.  In the initial stage this includes establishing a Joint Venture for tourism.

 

         IV.      Establish a project team with the necessary skills to achieve the transition        arrangements for the merger lead by the Chief Executive.

           V.      Authorise officers to establish a separate Island Renewal Company in conjunction with the Partnership and SEEDA under Articles of Association to be approved by  the Cabinet

         VI.      Nominate the Cabinet Member for Assets, Planning and Housing and the Chief Executive as the Council’s representatives on the Board of the Island Renewal Company.

BACKGROUND PAPERS

 

·        Tourism Blue Paper

 

·        Tourism Development Plan

 

·        Team Report              (Part Confidential)

 

·        Island Investment Company report to Cabinet 21 March 2006

 

APPENDICES

 

Appendix 1.

 

 

Contact Point :     Nigel Smith, Head of Tourism Services, 825871, email: [email protected]

 

 

DEREK ROWELL

Director of

Regeneration and Development

 

CLLR TIM HUNTER-HENDERSON

Cabinet Member for The Economy,

The Customer, Communications,

Leisure & Tourism.


 


Summary comparison of Options                                                                                                                                             APPENDIX 1

 

 

Option 1

Option 2

Option 3

Option 4

Option 5

Blue paper modified

In house – restructured, with outsourcing

JV for delivery of mktg and info,

CCTI option

Marketing agency option

“Silo busting”  (strong interrelationship between tourism and other council services)

Good

Good

Good

Good

Depends on structure and connections

Potential for increase in private sector engagement/funding

Low

Medium

High

Medium

High

Potential value for money (RoI) for Council

Medium

Medium

High

Medium

High

Potential for change – critical mass and flexibility for strategic marketing

Low

Medium

High

Medium

Very high

Integration of different aspects of Isle of Wight marketing

Good

Good

Good

Good

Very good

Integration of tourism activities

Poor

Good

Very good

Poor

Good

Risk level

High

Low

Medium

High

High

Net cost to Council, including in all options approx £110k strategic costs additional to current tourism budget

Year 1

Year 2

Year 3

864

886

883

808

808

789

792

757

723

864

886

883

See Note 1

813

765

704

 

  1.  These Option 5 costs include a 50% share of the cost of staff (Marketing Manager, Finance/Admin Manager and 3 Support staff) who will contribute to the Marketing Agency’s work non-tourism work.  This integration of functions means that the costs of the tourism element are reduced by about £50k a year whereas, in the other options, the full cost – and full use of those posts – is carried by the Council.