PAPER C  

                                                                                                                                                      

Purpose : For Decision

                        REPORT TO THE CABINET

 

Date :              28 FEBRUARY 2006

 

Title :               CIVIC PRIDE - PUBLIC CONVENIENCES

                       

REPORT OF THE CABINET MEMBER FOR ENVIRONMENT, TRANSPORT AND PLANNING POLICY AND CABINET MEMBER FOR RESOURCES, AUDIT, AN EFFICIENT COUNCIL AND CUSTOMER CHAMPION

IMPLEMENTATION DATE : 10 March 2006


SUMMARY/PURPOSE

 

1.                  To agree the strategy and delivery plan for public convenience services on the Isle of Wight.

 

BACKGROUND

 

2.                  The Council decided in October 2005 to embark on a review as to both short-term and long-term measures to establish the appropriate level and standard of service for public conveniences on the Island.  At the time the Council was receiving a large number of complaints from local users and visitors to the Island.  Common problems and themes running through these issues included the poor physical condition of buildings with lack of fixtures and fittings, the unacceptable levels of cleaning, the limited access for children’s facilities, the capacity during the holiday season in key locations, reoccurring vandalism and poor signage.

 

3.                  The Cabinet Members for Resources; Audit, an Efficient Council and Customer Champion; and Environment, Transport and Planning Policy took a delegated decision to establish a civic pride member champion and members working group to assist them in the more effective management improvement of public facilities and infrastructure.  The role of the Civic Pride Member Champion and Member Working Group is to support the Cabinet and in particular the two Cabinet Members to target improvements to the quality of public facilities and infrastructure including maintenance, improvements and service delivery plans.  The Champion and Working Group bear no delegated functions but works to the commission of the Cabinet Member.  Any decisions taken as a result of the work of the Champion Group must be taken in an auditable form by the Cabinet Member or by officers under their own delegated powers.

 

4.                  Councillor Brian Mosdell agreed to become the Member Champion and the membership of the Working Group includes Councillor Lora Peacey-Wilcox, Councillor Anne Bishop and Councillor Heather Humby.


STRATEGIC CONTEXT


 

5.                  The Working Group reflects the overarching nature of the role which will promote the delivery of healthier and more attractive public facilities which will boost Civic Pride as much as it is designed to support the economy and to delivery safer communities.

 

6.                  The Council is committed to developing a clear vision of its activities which links to the 2020 vision for the Island.  This will enable resources to be used to achieve the objectives in the Aim High change management plan and contribute to the cleaner, greener, safer aims of the local area agreement by improving the local environment, increasing civic engagement, enabling service delivery through partnerships and responding to service demands.

 

7.                  The Council’s Aim High plan includes a gatekeeping role to review new projects that my or may not be incorporated in the plan.  This gatekeeping role involves an assessment of outputs, resources and risk over time and is scored through a matrix which assesses potential improvements to Council services.  In this case, the gatekeeping score result is 119.

 

OBJECTIVES

 

8.                  The Council aims to become an excellent council by adopting a community leadership approach to driving improvement.  The key part of that aim will be to promote and support a spirit of civic pride across the Island.  This will involve:

 

·                    ensuring community public facilities, open spaces, paths and highways under control or ownership of the Council meet the highest possible standards and are accessible to all;

 

·                    ensuring meaningful consultation with the community and key stakeholders;

 

·                    adopting a community-lead partnership approach to future management control and disposal of public assets;

 

·                    ensuring that a corporate approach is adopted throughout the Council to promote civic pride in all Council undertakings.

 

CIVIC PRIDE GROUP

 

9.                  The Civic Pride Group was formed to consider how best to improve civic pride on the Island and has met on several occasions to develop proposals.  In the first place it was felt appropriate that the focus should begin with public conveniences which are unsuitable for purpose, difficult to clean and in poor condition.  In order to bring them in line with the goals of the Aim High change plan, facilities have been reassessed and a proposed action plan for improvement is set out below.

 

10.             In bringing forward this action plan, the Group has considered a range of issues including repairs backlog, cleaning contract, the scale of demand, flexible provision, forming partnerships, resourcing change, accessibility and promotion of tourism.

 

11.             In bringing forward this report the Group has then put together both the short-term objectives and long-term goals.  The short-term objectives are as follows:

 

·                    improve performance of cleaning contractor;

 

·                    utilise a dedicated contractor to daily remedy minor, historic repairs and immediate repairs;

 

·                    improve ventilation in high footfall areas;

 

·                    investigate management partnerships with local businesses;

 

·                    consider use of cost-effective, high quality mobile units in peak periods;

 

·                    consider CCTV provision through safer communities to resolve problem locations.

 

LONG-TERM GOALS

 

·                    To ring-fence available funds in terms of both capital and revenue and ensure these are redeployed to improve facilities and the service.

 

·                    To develop robust management relationships with local businesses.

 

·                    To liaise with Tourism to identify where resources shall be concentrated.

 

·                    Grasp opportunities that arise from long-term development projects.

 

FINANCIAL/BUDGET IMPLICATIONS

 

12.             The current revenue budget, prior to any impact of the 2006-07 budget strategy, is Ł465,752 which provides for cleaning contract, rates, utilities etc, and for building maintenance, but does not include capital financing and central support service costs.

 

13.             The above budget figure assumes some closures will be made sufficient to achieve savings of Ł18,000, in accordance with the 2005-06 budget strategy’s imposition of a Ł38,000 savings requirement, subsequently offset by Ł20,000 transferred from Members’ Allowances.

 

14.             These figures do not include any potential impact of 2006-07 budget strategy to be determined by the Council at its meeting on 22 February 2006. 

 

15.             Service provision cannot be sustained at its current level within existing revenue budget, and any extension of the service, such as longer opening hours, would add to the existing shortfall.

 

16.             With regard to capital improvements might be funded from the sale of existing assets, subject to the Strategic Asset Management Strategy.. 

 

CIVIC PRIDE GROUP INITIATIVE

 

17.             Property Services have assessed all current assets.  If ring-fencing of capital and revenue were approved and a programme of works agreed, the estimates are that over a period of time 2 to 3 years:

 

·                    Revenue – selected closures or mergers could generate revenue savings, half of which could be reinvested in other sites to maintain service standards.

 

·                    Estimates Potential Net Revenue savings of approximately Ł30,000 based on current service provision.

 

·                    To undertake improvements such as extension of season would cost more than current service provision and budget allows, approximately Ł10,000 for extending seasonal openings from 1 April to 31 October. Revenue bids are likely to be required.

 

·                    Capital could be realised from sale of sites and realigned to provide a reinvestment opportunity in public conveniences of approximately Ł950,000.

 

LEGAL IMPLICATIONS

 

18.             The Council has power under Part 1 of the Local Government Act 2000 to promote the economic, environmental and social well-being of the Island where this is consistent with the community strategy.


 

TABLE OF ALL PUBLIC CONVENIENCES AND RECOMMENDED ACTION PLAN

 

Wards

Location

 

Action Plan

1

Havenstreet Church Road Toilets

 

Closed

2

Bembridge High Street Toilets

 

Retain / Improve / Explore partnership

2

Bembridge The Point Toilets

 

Site visit

3

Bembridge Lane End Toilets

 

Retain / Improve / Explore partnership

4

Ryde Binstead Recreation Toilets

 

Query usage

5

Brading Car Park Toilets

S

Retain / Protect / Explore partnership, Town Trust?

5

Brading West Street Toilets

 

Merge with Car park toilets?

5

St Helens The Duver Toilets

 

Retain / Improve / Explore partnership

5

St Helens The Green Toilets

 

Query usage

6

Brighstone Car Park Toilets

 

Retain / Explore partnership

6

Freshwater Compton Bay Car Park Toilets

 

Explore partnership National Trust

8

Carisbrooke Car Park Toilets

 

Retain / Improve

10

Niton Church Street Toilets

 

Poss. Development & Realign with Youth club

11

Cowes Mornington Green Toilets

 

Retain

11

Cowes Parade Toilets

S

Retain / Improve / Need vastly improving

11

Cowes The Cut Toilets

P

Retain / improve / redevelopment

12

Cowes Northwood Park Toilets

 

Merge with Park Rd Car park toilets?

12

Cowes Park Road Car Park Toilets

S

Retain / Improve / See Northwood Park

12

Cowes Park Road Recreation Ground Toilets

 

Retain / Improve / Protect / Explore partnership

14

Cowes Floating Bridge Toilets

 

Query usage

15

East Cowes Albany Road Toilets

 

Retain / Improve / Protect

15

East Cowes Esplanade Toilets

P

In partnership with Town Council

16

East Cowes Osborne Road Toilets

 

Explore partnership Town Council (town hall)

17

Newport Seaclose Park Toilets

 

Retain / Improve

18

Freshwater Moa Place Toilets

 

Retain / Explore partnership

18

Freshwater Stroud Recreation Ground Toilets

 

Demolished!

18

Freshwater Gate Lane Toilets

 

Retain / Improve

19

Freshwater Colwell Bay Toilets

 

Retain / Improve / Explore partnership

20

Cowes Shore Road Toilets

 

Retain / Explore partnership

21

Lake New Road Toilets

 

Poss. Development

22

Lake Cliff Gardens Toilets (Skew Bridge)

 

Retain / Improve

22

Sandown Battery Garden Toilets

 

Site visit

25

Newport Town Quay Toilets

 

Retain temp - Poss. long term development

25

Newport Post Office Lane Toilets

S

Retain / Improve / Ventilation

26

Newport Church Litten Toilets

 

Replace PC's & Car park if disposed of

28

East Cowes Prince of Wales Toilets

 

Closed / Sell?

31

Ryde Eastern Esplanade Toilets

 

Canoe Lake / Ventilate

31

Ryde Western Esplanade Toilets

 

Retain pending interchange / Protect

32

Ryde Lind Street Toilets

 

Retain / Improve

33

Ryde St Johns Road Toilets

 

Retain / Improve / Explore partnership

36

Ryde Appley Park - Toilets

 

Retain / Improve / Protect / Explore partnership

37

Sandown Eastern Gardens Toilets

S

Retain / Improve / Protect

37

Sandown Sandham Grounds Café Toilets

 

Retain / Protect / Explore partnership

37

Sandown Yaverland Car Park Toilets

S

Retain / Improve / Protect / Explore partnership

37

Sandown Devonia Esplanade Toilets

 

Demolish

38

Sandown Lake Slipway Toilets

 

Retain

38

Sandown Pier Street Toilets

 

Protect / Poss. Development

38

Sandown St Johns Road Car Park Toilets

 

Retain / Improve

39

Ryde Puckpool Park Toilets

 

Retain / Improve

39

Seaveiw Seagrove Bay (off Gully Rd)

S

Retain

39

Seaview Rope Walk Toilets

 

Transfer / Development

40

Yarmouth Bridge Road Toilets

 

Retain / Improve

40

Yarmouth The Common Toilets

 

Query usage

41

Shanklin Spa Car Park Toilets

 

Close / Redevelopment

41

Shanklin Tower Cottage Toilets

 

Retain / Improve

41

Shanklin Town Hall Toilets

 

Closed

43

Shanklin Esplanade Toilets

P

Retain / Improve / Explore partnership

43

Shanklin Cemetery Toilets

 

Closed

43

Shanklin Chine Cliff Toilets

 

Retain / Improve / Explore partnership

43

Shanklin Falcon Cross Toilets

 

Retain / Improve

43

Shanklin Rylestone Garden Toilets

P

Retain / Improve / Protect / Explore partnership

44

Totland Broadway Toilets

 

Closed

44

Totland Madeira Road Toilets

P

Retain / Explore partnership

45

Ventnor Bonchurch Village Toilets

 

Retain

45

Ventnor Bonchurch Shore Toilets

 

Retain / Explore partnership

45

Ventnor Pound Lane Toilets

 

Close / Development

45

Ventnor Smugglers Haven Toilets

P

Retain / Explore partnership

45

Ventnor Marlborough Rd.

S

Retain / Improve

45

Ventnor Wheelers Bay Car Park & Toilets

P

Retain / Explore partnership

46

Ventnor Western Esplanade Toilets

S

Retain / Improve / Poss. Development

46

Ventnor Bath Road Toilets

 

Close / Sale

46

Ventnor Botanic Garden Toilets

 

Usage

46

Ventnor Newport Road Toilets

 

Close

46

Ventnor Park Avenue Toilets

 

Building life expired / Close

46

Ventnor Steephill Cove Toilets

P

Retain / Explore partnership

47

Wootton Brannon Way Toilets

 

Retain / Explore partnership

47

Wootton Recreation Ground Toilets

 

Closed

48

Godshill Main Road Toilets

 

Poss. Development

48

Wroxall Grove Road Toilets

 

Retain / Explore partnership

 

 

KEY

 

Retain Site

 

Investigate Options

 

Dispose of site / Closed / Demolished

 

To become Special block

S

To go into Partnership

P

 

OPTIONS

 

19.              

(a)               Do nothing.

 

(b)               Enhanced status quo, ie Monitor the situation, revise existing strategies, and recommend closure to enable the priority sites to remain open.

 

(c)               Develop a business plan to Implement the proposals set out in this paper.

 

EVALUATION/RISK MANAGEMENT

 

20.             Whilst the provision of public conveniences by a local authority may not be a statutory function the Isle of Wight Council recognises the importance and need of this service to the Island.  The Council has committed to improving the quality of public conveniences provided for the community and visitors to the Island and for these reasons the option to do nothing is not available.

 

21.             The Council could look to retain the existing 72 public conveniences as provided in and around the Island and enhance the status quo as and when opportunities arise.  However, this is unlikely to be a sustainable proposition in that it will not create early improvements or provide a sustainable service without significant resources being given to facilities that on balance are no longer needed or are life expired.

 

22.             By undertaking a comprehensive review through the Civic Pride Group it has been possible to balance need against real demand, the need for a flexible approach to provision in terms of capacity and to secure significant investments that modernise and improve standards.

 

23.             The principal changes proposed above support tourism to the Island, growth of the local economy and aims to put the pride back into public facilities whilst supporting local businesses and showing partnerships.  By revising the cleaning contracts this has enhanced the quality of that operation and secured a new working timetable by looking at redevelopment opportunities and by testing those through wide community consultation the Council will be best able to realign both its revenue and capital resources to redirect priorities that achieve a sustainable service.

 

24.             There remains some further consultation particularly with Town and Parish Councils and there is considerable work still to be undertaken in terms of improvements to existing fabric, existing contracts and new provision to take place over the forthcoming middle term.  These changes require the continued support of the Cabinet as well as the persistence of the Civic Pride Group to secure the outcomes now being proposed.

 

 

RECOMMENDATIONS

 

25.             It is recommended that the cabinet give specific authorisation to the Head of Engineering Services and to the Cabinet Members for Resources and Transport & Planning to:

 

·      develop a business plan to implement proposals set out in this report and,

 

·        to deliver that plan, within existing resources.

 

 

Contact Point :     Tony Flower, Head of Property Services ' 823263 [email protected]

 

MR TONY FLOWER

Head of Property Services

COUNCILLOR JILLY WOOD

Cabinet Member for Resources, Audit, an Efficient Council and

Customer Champion

 

COUNCILLOR IAN WARD
Cabinet Member for Environment,
Transport and Planning Policy