PAPER B
ADULT AND COMMUNITY SERVICES SELECT
COMMITTEE – 29 MARCH 2005
QUARTERLY
PERFORMANCE MANAGEMENT REPORT – QUARTER 3 2004-05
REPORT OF THE
PORTFOLIO HOLDERS FOR ADULT AND COMMUNITY SERVICES AND RESOURCES
REASON
FOR SELECT COMMITTEE CONSIDERATION
This Quarterly Performance
Management Report is for the period 1st October to the 31st
December 2004 and is for the Adult & Community Services Portfolio. This
third quarterly report for 2004-05 was presented to the Council’s Executive on
the 23rd February 2005.
|
ACTION REQUIRED BY THE SELECT COMMITTEE 1.
To receive the Quarterly
Performance Management Report insofar as it relates to the Adult and
Community Services and Resources (Housing Benefits) Portfolio Holder’s
responsibilities
2. To request a report from the Portfolio Holder for Adult and Community
Services on the two Areas to Watch identified in paragraph 4 of this report 3. To request a report from the Portfolio Holder for Adult and Community
Services on the two performance indicators identified in paragraph 4 of this
report, including an action plan to secure improved performance
|
BACKGROUND
1.
This Report for Quarter 3 2004-05 summarises
performance for the responsibilities under the Portfolio Holders for Adult and
Community Services and the Portfolio Holder for Resources (Housing Benefits),
for the quarter ending 31st December 2004.
2. Feedback from the previous Adult and Community
Services Select Committee when the Quarterly Performance Management Report for
quarter 2 2004-05 was discussed has been incorporated in this report.
3. Significant progress has been made on
the targets and activities within the Portfolio Holders responsibilities
including:
·
The Adult and Community Learning Service has been
shortlisted for the Local Government Chronicle’s “Sustainable Communities”
award.
·
Adult Services has sustained a near nil return on
delayed transfers from hospital, despite increasing pressure on community care
and nursing home provision.
·
Housing Benefits performance has been maintained within
the Government Targets during the busiest period of the year.
·
All three of the Adult and Community Services Local
Public Service Agreement Targets (PSA) have exceeded quarterly targets.
·
Nine of the eleven (82%) performance indicators for
Adult and Community Services have achieved their quarterly targets.
4.
However, there are concerns on the following:
Areas
to Watch:
·
The Homelessness Bed and Breakfast budget (page-2
QPMR), this is a new area to watch identified during quarter 3 and has been
risk assessed at 16. The details of the
predicted financial overspend are detailed on page-6 section 3.1 Revenue Budget.
·
The Council’s licence to hold public records (page-2
QPMR), which has been risk assessed internally and scored 12 reflecting the
seriousness of the situation remains an area to watch.
Performance Indicators:
·
Performance Indicator 4 (page-3 QPMR) number of people
using the Direct Payments Scheme, the number of people using the scheme has
fallen below the quarterly target for the second quarter in a row. There were 65 less people choosing to use
the Direct Payments Scheme than had been forecasted, a shortfall of 52% this
quarter.
·
Performance Indicator 7 (page-4 QPMR) users of the
Mobile Library Service (including housebound service), performance for the
quarter has fallen short of the quarterly target for the third quarter in a
row. There were 2,030 less users of
this service than had been forecasted a shortfall of 49% this quarter.
Finance:
·
Adult Services Community Care is a particular pressure area.
To date, estimated overspending in this area could largely be contained within
the overall Adult Services budget.
However this area is very difficult to predict and net spending can
change significantly from month to month (page-6 QPMR)
·
Housing Services Homelessness is a particular pressure area
and an overspend in the region of £300k is anticipated at year-end. The Adult
and Community Services Directorate is seeking ways to bring this figure down as
far as possible by year-end (page-6 QPMR)
RELEVANT PLANS, POLICIES,
STRATEGIES AND PERFORMANCE INDICATORS
Quarterly
Performance Management Report Quarter 3 – 2004-05
Quarterly
Performance Management Report Quarters 1 & 2, 2004-05 and Quarters 1-4,
2003-04
Annual
Action Statement 2004-05
CONSULTATION PROCESS
Heads of Service and their staff have supplied the
information within the Quarterly Performance Management Report, with Directors
being fully consulted on the content.
External consultation has not been necessary for this report
as it is concerned with internal financial management arrangements.
FINANCIAL,
LEGAL, CRIME AND DISORDER IMPLICATIONS
The report itself does not have any financial implications.
However, if Members make any recommendations regarding services identified in
this report, these may have financial implications.
It is a requirement of the Local Government Act 1999 to
deliver best value in service delivery of which an effective performance
management system is a significant part.
APPENDICES
ATTACHED
Appendix 1 Quarterly Performance Management Report
Quarter 3 2004-05
BACKGROUND
PAPERS USED IN THE PREPARATION OF THIS REPORT
Quarterly
Performance Management Report 1 & 2 (2004-05)
Quarterly
Performance Management Reports 1, 2, 3 and 4 (2003-04)
Annual
Action Statement (2004-05)
Contact
Point: Ian Lacey, Policy Officer ( 823242 e-mail [email protected]
|
COUNCILLOR
GORDON KENDALL Portfolio
Holder for Adult and
Community Services |
COUNCILLOR
REG BARRY Portfolio
Holder for Resources (Housing
Benefits) |