Purpose : For Information
Committee: TOURISM
PARTNERSHIP
Date: 9
DECEMBER 2003
Title: ISLE
OF WIGHT TOURISM UPDATE
To summarise current activity of Isle of Wight
Tourism.
1.
MARKETING, SALES & PRODUCTION
2004 Guide – 2004 Accommodation Guide, Family Guide,
Adult Guide and Mini Guide now produced.
Mailout of guide package to Members took place w/c 10/11.
Exhibitions – In
addition to the following exhibitions, IWT will be attending London Boat Show
in January and a variety of Day Out Fairs in conjunction with exhibition
partners.
·
Manchester & Bristol Holiday Show – 16-18 January 2004
·
Vakantiebeurs Leisure Exhibition, Netherlands 13-18 January 2004
·
Bristol Interhol – 14-15
February 2004
·
BTTF, Birmingham 3-4 March 2004
2003 Winter Pocket Guide –
in distribution.
2004 Pocket Guide/Eating Out – rate card sales in progress.
Teachers Guide –
new marketing proposals dispatched to members w/c 10/11.
2002/3 Year End Tourism Monitor – attached.
Summary results to be presented at meeting.
2004 Marketing –
At the Image Strategy meeting 27 October, Designate Agency presented outline
proposals for a press, poster and London Tube campaign to run from post Easter
2004. Further details were presented at
the Full Members Meeting 20 November and will be distributed with Tourism News
to all members in December.
Islandbreaks.co.uk
– upgraded website to be launched December.
2. MEMBERSHIP
Full Members Meeting – took place at Gurnard Pines on 20 November. Over 100 people attended, and guest speakers included Bob
Collier, Managing Director of Tourism South East, Rachael Fidler, Hospitality
Training Partnership and Sue Falkener
of VISIT. A Tourism Debate hosted by
Alex Dyke took place after lunch with questions directed to a panel.
TSE Sub Regional Meeting – was held at Westridge on 21 November 2003
New Terms and Conditions of IWT Booking Services are currently being printed and were
distributed to members late November.
The standard 10%
commission rate will come in to effect from 1st January
2004. Only those accommodation
providers who have returned agreements by this date will be offered booking
options, all remaining providers will receive a referral service
61 assessments have been
completed to-date. Early indications reveal some very positive feedback. Individual assessment reports will be sent
to members early December. Discussions
are currently taking place concerning the branding of the pilot scheme.
DMS - IWT staff have been trained on
the system. Whilst internally the
system should go live from December, full integration with the islandbreaks site will dictate an
official live date.
3.
PRESS
& PR
Excellence in England Awards
- Four IW establishments at awards
evening at Runnymede on 31 October selected to go through to finals on 23 April
2004 in London: Southlands, Foxhills,
Island 2000 and Red Funnel Ferries.
IW Chamber of Commerce Awards
for Excellence – Attended by IWT on Friday 07
November at Gurnard Pines. Tourism Award
won by Amazon World, Business Person of the Year award - Simon Dabell.
24/25 October Oxford
Times - Geoff Hedges, visited Island attractions for a follow up
feature.
October 31 - 2 Nov
The Daily Telegraph -
Gary King came to cover the White Air Extreme Sports Festival
30 Oct - 2 Nov
Sky Sports - Rob Hayter
to cover the White Air Extreme Sports Festival.
In addition, a number of other key Extreme Sports magazines also came over to cover the White Air event.
4. CALL CENTRE & DISTRIBUTION / TOURIST INFORMATION
CENTRES
TICs – a healthy trading performance in the TIC network will facilitate
further investment in the Centres both externally and internally. Sandown TIC scheduled for a refit
November/December.
EPOS System – new system currently under evaluation.
Call Centre – currently training on DMS and conducting research on past visitors to
determine Guide conversion ratios.
5. RECOMMENDATION To
note the Report |
Contact : John Metcalfe, Head of Community
Development and Tourism, IWC
D PETTIT
Hon
Secretary