D36 Users who said they got
help quickly - acceptable
D38 Percentage of items of
equipment costing less than £1,000 delivered within 3 weeks - good
D39 Percentage of people
receiving a statement of their needs and how they will be met - poor
D41 Delayed discharge – acceptable
D42 Carer assessments - good
D43 Waiting time for care
packages - good
E46 Users who said that
matters relating to race, culture or religion were noted - poor
E47 Ethnicity of older
people receiving assessment - poor
E48 Ethnicity of older
people receiving services following assessment - acceptable
E49 Assessments of older
people – very good
E50 Assessments of adults
and older people leading to provision of service - good