PAPER B1

 

Committee:  SOCIAL SERVICES, HOUSING & BENEFITS SELECT COMMITTEE

 

Date:            6 JUNE 2002

 

Title:             HOUSING ANNUAL REPORT 2001/02         

 

REPORT OF THE STRATEGIC DIRECTOR, SOCIAL SERVICES AND HOUSING

 

________________________________________________________________

 

1.         SUMMARY

 

            To receive the Housing Annual Report for the year 2001/02.

 

2.         BACKGROUND

 

2.1       It has been established practice for several years to submit the Housing Annual Report to the first available Committee following the year end.  The Report for the year 2001/02 is attached.

 

2.2       Members questions, views, comments and observations are welcomed.

 

 

3.         RECOMMENDATION

 

            That the report be noted.

                                                                       

 

 

Contact:        Chris Binnie  Tel: 823061

 

 

 

C WADDICOR

Strategic Director of Social Services and Housing

 


 

 

HOUSING

ANNUAL REPORT

 

2001-2002

 

 

 

 

 

 

 

 

 

 

 


CONTENTS

 

 

 

 

1.         Introduction

 

2.         Staff Structure and Accommodation

 

3.         Capital Funding and New House Provision

 

4.         Homelessness

 

5.         Statutory Housing Register

 

6.         Housing Needs and Condition Surveys

 

7.         Home Improvement Grants

 

8.         Housing Enforcement

 

9.         Empty Property and Energy Conservation

 

10.       Best Value

 

11.       Reviews, Appeals, Complaints and Audit

 

12.       Other Housing Issues and Future Developments

 

13.       Acknowledgements

 

14.       Appendices


1.         INTRODUCTION

 

1.1       Following Local Government reorganisation on the Island, and the inception of the Isle of Wight Council on 1 April 1995, the Island’s housing services, previously provided by the Borough Council’s, were absorbed into Social Services, to create the Council’s Social Services and Housing Directorate.   The Council is a Large Scale Voluntary Transfer (LSVT) Authority, so it has no permanent housing stock of its own, and is committed to the provision of housing through Registered Social Landlords (RSL’s).

 

1.2       The largest Island based RSL’s are Medina and South Wight Housing Associations, created by the former Borough Councils in 1990 to purchase and manage the ex Council stock.  These were in addition to the already existing, but much smaller, Isle of Wight, Vectis and Island Cottages Housing Associations.  Swaythling Housing Society and the Parchment Housing Group are also mainland based development partners.

 

1.3       Statutory services, such as homelessness, housing advice, allocations and registration,  home improvement grants, enforcement of fitness standards, energy conservation and drainage, continue to be provided by the Council.   In addition, its strategic role entails collecting and collating data, assessing housing needs, undertaking consultation, developing and producing the Council’s housing strategy, and working with RSL’s, the Department of the Transport Local Government and the Regions (DTLR), and the Housing Corporation, in order to deliver development programmes and to best ensure housing provision on the Island meets the established highest priority needs.

 

1.4       Accordingly, there is a clear divide between the Council as a strategic enabler and the RSL’s as providers.

 

1.5       The housing service is also an integral part of community care on the Island, particularly in the field of special needs and supported housing, and is also the provider of Disabled Facilities Grants.   Accordingly, the Council has several special needs and supported housing strategies, and conversely, the Island’s special needs housing requirements are represented in the Island HImP.

 

2.         STAFF STRUCTURE AND ACCOMMODATION

 

2.1       Throughout the year, all housing staff were located at the Housing Services office, located opposite County Hall, at 7 High Street, Newport.  This building provides a geographically focal point for the provision of a housing service to the public.  It also provides for much improved security and safety for staff, and some facilities for disabled customers.

 

2.2       There were some changes to the staff establishment during the year.   Barbara Holmes, my PA/Secretary retired in May 2001, so we all wish her well for the future.   She was replaced on a part-time basis by Ruth Cake, who joined us in June 2001.

 

2.3       The resultant half post enabled us to appoint a dedicated housing receptionist for the first time ever, in order to improve the delivery of the front line service.  The successful applicant was Debbie Townsend, who joined us in September 2001.  At the same time, Joyce Adams joined us on a temporary contract to help with data inputting, in preparation for the setting up of the Common Housing Register.

 

2.4       The staff structure as at 31.3.02 is given at Appendix 1.

 

3.         CAPITAL FUNDING AND NEW HOUSE PROVISION

 

3.1       There were two sources of capital funding for new house provision during the year, (new does not necessarily mean new build, it can be purchase of existing properties):

 

(a)        RSL’s own Approved Development Programme (ADP), funded directly by Social Housing Grant (SHG), from the Housing Corporation.   This can be pre-allocated one or two years in advance.   The Council has no direct financial input into ADP funding, but to have any chance of succeeding, any RSL bid for ADP funding must meet the local strategy, and have the support of its Local Authority.

 

(b)        Social Housing Grant made available by a Local Authority (LASHG), derived from the Approved Capital Guideline (ACG) element of its Housing Investment Programme (HIP) allocation.

 

3.2       In 2001/02, the HIP allocation for the year was made up of an ACG of £1,686,000, a reduction of £297,000 (16%) on the previous year, and £202,000 for Disabled Facilities Grants, an increase of £18,000 (9%) on the previous year.   Of the £1,686,000 the Social Services and Housing Select Committee agreed to split the allocation into £936,000 for new house building, and £750,000 for the Home Improvement Grant programme.

 

3.3       This £936,000   was made available to the Island RSL’s as Local Authority Social Housing Grant (LASHG).

 

3.4       The resulting house building/purchase programme for 2001/02 is given at Appendix 2 and, as is usual, some of these were completions of projects started in 2000/01, some were started and completed during the year, while some will not complete until 2002/03.

 

4.         HOMELESSNESS

 

4.1       The Housing Act 1996, introduced on 1 April 1997, brought about changes to homeless legislation, although the main decision process remained largely unaltered.   The Act did, though, introduce the concept of an officer “senior to, and not involved in homeless decisions”, undertaking a review of a decision, when requested by an applicant.   The homeless appeals panel has to undertake a review in certain very rare special circumstances or, if the delegated reviewing officer has had to be directly involved in a case.

 

4.2       If an applicant is still dissatisfied with a decision, he/she has the right of appeal to the County Court.   Previously, the only recourse had been the ombudsman or Judicial Review in the High Court.

 

4.3       Levels of homelessness on the Island largely increased through the 1990's, reaching record high levels of 584 applications/322 acceptances in 1997/98.  Appendix 3A shows the Island homelessness levels since 1991/92.  These should be seen against a national decrease in homelessness of about 20% during the 1990’s, but increasing again over the last 2-3 years.

 

4.4       In 2001/02 there were 475 applications, of which 305 were accepted, an increase of 1.5% over the previous year.  Appendix 3B gives the detailed breakdown of homelessness statistics for the year, and Appendix 3C, the geographical breakdown.

 

4.5       From the figures it can be seen that, while the overall level is slightly up on the previous year, the geographic spread has remained largely static. Homelessness caused by the ending of private sector assured shorthold tenancies has though increased quite dramatically, from 40% to 49%.  Such an increase is cause for concern. Ryde, Newport and Sandown/Shanklin remain the ”big three” as far as homeless is concerned, while Cowes/East Cowes has emerged as the clear fourth.  Levels of homelessness in the rural areas remain relatively low.

 

4.6       During the year, 358 families were rehoused by the RSL’s, by way of Council nomination, compared with 362 the previous year.  Of the 358, 191 were homeless families, the balance were either from the Register, or were Social Services nominations to supported or special needs housing.   The breakdown for each RSL/year is given in appendix 3D.

 

4.7       While homeless levels are not at the crisis point of three years ago, levels are still very high, and despite all our efforts, the numbers in bed and breakfast is increasing again.  At the end of the year, there were 72 people or families in Bed and Breakfast, compared with 68 the year before.  The average length of stay in B&B increased from 16 to 18 weeks although it had been down to 12 weeks in 1999/2000.  This level of use of B&B is attracting the attention of the Governments B&B Unit, as it exceeds their “excessive” criteria.  Even so, a £42,000 saving was made on the B&B budget during the year.

 

4.8       It can be difficult to find both temporary and permanent accommodation for vulnerable single people, particularly those who have mental illness and/or drug and alcohol abuse problems.  This difficulty could widen even more, as there will be duty to provide accommodation for care leavers, and other vulnerable groups under the new Homelessness Act 2002.

 

4.9       Regretfully, abuse and threats of violence towards homeless staff is still a regular occurrence, although the secure interview facilities at 7 High Street, Newport are relatively safe, so there were no actual, attacks during the year. It has again been another very difficult year for homelessness, and I would particularly like to thank all the homelessness staff for their dedication.  I have to say, I do not see the homeless situation on the Island improving significantly in the foresee-able future. 

 

4.10     The Council continued to make support funding available to both the Women’s Refuge and the Independent Housing Advice Centre during the year, as both make significant contributions to specific homeless groups and homelessness prevention.   The Refuge typically provides accommodation for 25 women and 35 children each year, whilst the Advice Centre provides the Council’s statutory housing advice service on a contract/SLA basis, by typically dealing with about 2000 client enquiries and requests for assistance.  In addition, it arranges accommodation for about 100 homeless people in the private sector each year, through their deposit guarantee scheme.  These are mainly single people who are not eligible for statutory homeless assistance.   Both organisations are congratulated on their successful contributions to housing on the Island during the year.

 

5.         STATUTORY HOUSING REGISTER

 

5.1       The Housing Act 1996, also introduced the Statutory Housing Register.   It has to be open to anyone in the Country aged 18 or over, who is not a home owner or a Council or Housing Association tenant, to join and register their housing need.   Anyone accepted as homeless is automatically placed on the register, and everyone on the register is “pointed” in accordance with their needs and the Council’s published allocation scheme.

 

5.2       The principle behind the legislation is that everyone should have the opportunity to be nominated to a RSL, not just the homeless, so the person with the highest need, i.e. the highest number of points, is nominated whenever RSL vacancies are offered to the Council.   It is not a time-based scheme, unless there is a tie on points. 

 

Anyone on the Register who is offered permanent accommodation in their first choice area, is expected to accept it, otherwise, subject to any review, the Council’s duty to them is discharged, and they are deleted from the Register.  The priorities built into the pointing system are in accordance with the Act.

 

5.3       As at 1 April 2002, there were 1,609 on the register, compared to 1,451 on 1 April 2001, a 10% increase.  Obviously many have joined, and many have been deleted either through their own choice or because they have been rehoused, and many just fail to renew their applications.

 

5.4       Appendix 4 gives a summary of the Register as at 1 April 2002, with a breakdown of towns/areas, based on applicants’ first choice location, and accommodation size/type, requirements.   Again, this shows the main areas of demand to be Ryde, Newport and Sandown/Shanklin, with Cowes/East Cowes fourth.

 

6.         HOUSING NEEDS AND CONDITION SURVEYS

 

6.1       The housing needs and the private sector house condition surveys have to be undertaken every five years, and DTLR issues strict guidance on how these should be conducted.

 

6.2       2001/02 was year five in the Housing Needs Survey cycle, so the survey was undertaken during the year, and extensively reported to both Members and the public during February 2002.  A full copy of the report is available on the Council website.  The survey is important not only for housing purposes, but it is also a very important tool for Planners, as it assists them in both determining applications, and in defending the Council’s affordable social housing policies at planning appeals.

6.3       The survey provides detailed information about the Island’s housing market, current housing provision, future housing requirements, population growth, and household formation, and crucially, an appraisal of the need for additional affordable social housing.  Fundamentally, the report shows an anticipated shortfall of 190 units of affordable social housing each year for the next five years, and confirms that the Statutory Housing Register seriously understates housing demand on the Island.

6.4       2001/02 was also year four in the five year cycle for the private sector house condition survey.  Some preliminary preparation work was done during the year, but the survey will be undertaken and reported in 2002/03.

 

7.         HOME IMPROVEMENT GRANTS

 

7.1       There are five types of grants available under the provisions of the Housing Grants, Construction and Regeneration Act 1996.   Renovation Grants are essentially for the repair and renovation of unfit houses, for conversions and for energy conservation works.   They are discretionary, there is no maximum, and they are subject to a means test.

 

7.2       It has previously been Council policy to generally only make them available to owner/occupiers, but they are now offered to private landlords in exchange for nomination rights, so that they can provide accessible, affordable social housing.   They are a very important tool in bringing empty property back into use for social housing.

 

7.3       Common Parts grants are similar, but available for landlords or leaseholders to repair common parts (roofs, stairs etc.) of blocks of flats.   They are very rare on the Island, and again are discretionary and subject to a means test.

 

7.4       HMO Grants are for repairing, improving, or installing fire precaution facilities in Houses in Multiple Occupation.  These are large properties split into bedsits with shared bathrooms and/or kitchens.   Again, it is Council policy not to approve HMO grants unless there is an offer of nomination rights or other exceptional circumstances.   Similarly, they are discretionary and subject to a means test.

 

7.5       Disabled Facilities grants are for adaptations (ramps, wide doors, stair lifts, etc.) to homes of both owner occupiers and tenants (private or Housing Association).   They are again means tested, but they are mandatory, not discretionary, and there is no maximum.  They can only be accessed via the recommendation of the Occupational Therapy service.

 

7.6       Home Repair Assistance grants are for minor repairs, or for providing energy conservation works to properties, or for disabled adaptations, but are only for  works up to £5,000.   They are discretionary, but are not means tested, as the applicant must either be in receipt of a statutory benefit to qualify, or be over the age of 60.   As they can be approved comparatively quickly they are very popular, and where they are appropriate, they are used as much as possible.

 

7.7       Inevitably, there has to be a waiting list for grants, but in 1998/99, this changed from a simple time-based waiting list to a prioritised, pointed system, in line with DTLR requirements.  At the same time, a scheme for prioritising the receipt of occupational therapy services, which in effect introduced a prioritised system for Disabled Facilities Grants, was also introduced.

 

7.8       Funding for grants was changed for 2000/01.  Previously, there had been separate allocations for each type of grant but from 2000/01 on, there were two elements:

 

(A)       That part of the HIP allocation, which a local authority itself determines, should be used for its home improvement grant programme

 

(B)       Specified Capital Grant (DFG) - for funding Disabled Facilities grants.  

 

7.9       The programme budgets resulting from the 2001/02 HIP allocation and the Council’s decisions were:

 

Home Improvement Grants                                           £750,000

SCG (DFG)                                                                    £337,000

Total                                                                            £1,092,000

 

7.10     A breakdown of the final 2001/02 programme is given in Appendix 5.

 

7.11     As at 31 March 2002, there were 115 applicants on the Renovation Grant waiting list, 121 on the Disabled Facilities Grant waiting list, and 306 waiting for Home Repair Assistance grants.

 

8.         HOUSING ENFORCEMENT

 

8.1       All complaints and requests for advice/assistance received during the year were responded to, with a visit/inspection and follow up letters.  In total, 85 housing complaints were received during the year, compared to 144 in 2000/01, and 11 “minded to serve” notices was served.  These are often effective in persuading landlords to take action, so no statutory notices had to be served.

 

8.2       Houses in Multiple Occupation (HMO’s) are large properties split into bedsits with shared bathrooms and/or kitchens.  At 31.3.02, there were 94 known HMOs on the Island.  The HMO enforcement team, made up of Housing, Fire and Planning Officers, continued its rolling programme of joint inspections during the year.  A total of 32 inspections were made, although of these, 20 were no longer operating as HMOs.  In general, standards were found to be reasonable, but 5 “minded to serve” notices were issued, but no statutory notices had to be served.  In addition to the ‘team’ inspections, housing officers also undertook 4 revisits to ensure works had been properly carried out, and standards were being maintained.  One HMO grant was completed during the year.

 

8.3       Housing also has the responsibility for the Council’s statutory drainage (including cesspits and septic tanks) enforcement function.  As far as is practically possible, a same day, 24 hours service is operated, but with housing pressures, it is not always achievable.  Again, all complaints and requests were answered, requiring 89 visits, resulting in 50 informal notices/letters and 1 statutory notice.

 

 

9.         EMPTY PROPERTY AND ENERGY CONSERVATION

 

9.1       The main objective of the Council’s empty property strategy is to facilitate as many as possible private sector empty properties being brought back into use.  Wherever possible, this is through RSL’s taking on the role of managing agents.

 

9.2       The main thrust of the year’s empty property campaign has been:

 

(a)        liaison with letting agencies and landlord’s representatives

 

(b)        production of an Empty Property information pack;

 

(c)        liaison with RSL’s regarding funding, leasing and management arrangements;

 

(d)        the operation of the private sector and supporting people landlords forum

 

(e)        co-ordinating property availability with statutory housing register applicants, the deposit loan scheme and the Housing Advice Centres deposit guarantee scheme;

 

(f)         liaison with DTLR empty property agency;

 

(g)        co-ordination of renovation grant funding for run down empty properties;

 

(h)        attendance on Hampshire & Isle of Wight Empty Property Forum.

 

9.3       Whenever a suitable property is identified, it is brought up to standard, if necessary, with renovation grant funding, to which the owner makes a substantial contribution.  It is then either leased through an RSL, used as a direct private rented tenancy, or nominated to a family on the Statutory Housing Register as an alternative to bed and breakfast. 

 

9.4       In total, 31 empty properties were brought back into use during the year, compared to 23 in the previous year. 4 of these received renovation grants, totalling £80,706.  This included 2 empty spaces over shops, which were converted to flats.

 

9.5       The elements of the energy conservation campaign that were continued during the year were:

 

(a)        production of the energy conservation report and strategy, and the fuel poverty strategy;

 

(b)        vice-chairmanship of Local Hants & Isle of Wight (SHECANE) LA Forum

 

(c)        permanent display of energy conservation advice and information in Council offices, Age Concern and other voluntary agencies;

 

(d)        promotion through IW radio and County Press, Wight Insight, and Meridian TV;

 

(e)        taking part in an energy conservation roadshows, in conjunction with Solent Energy Efficiency Advice Centre;

 

(f)         co-ordinating training events for local installers as part of the Energy Efficiency Installers Network;

 

(g)        promoting energy conservation and giving energy advice as part of all home improvement grant visits, including referrals to Warm Front and other national grants;

 

(h)        using some of the renovation grant and home repair assistance grants resources, specifically for energy conservation works;

 

(i)         development of low cost energy saving schemes in partnership with utility companies;

 

9.6       As well as promotion of energy conservation issues, data gathering/monitoring has to be structured, and this is obtained from energy surveys completed by visitors to the roadshow, through the private sector house condition and housing needs surveys, through home repair assistance grant visits, and through accredited contractors.

 

9.7       DTLR has approved the Council’s 2001/02 Energy Conservation report, but added that energy conservation needs further development for the progress to continue.  In total, £23,268 of grant funding, for 15 properties, was completed for energy conservation work, during the year.   Targeted funding also assisted in drawing in an additional £17,000 from utility companies, which helped improve an additional 46 properties.

 

10.       BEST VALUE

 

10.1     There are six housing Best Value Performance Indicators that are published in the Council’s Best Value Performance Plan, and these are reproduced at Appendix 6.

 

10.2     The Council is a member of the SE Region LSVT Authority Housing Benchmark Group.  This is a group of 23 transferred authorities in the region, who have developed a range of performance measures to enable each member to compile the performance of it’s own services with others in the group.  As this is a group of very similar, transferred authorities, whose data collection is monitored by an independent organisation, the results it produces are considered to be reliably comparable.  The group average for each of the six Performance Indicators is also included in Appendix 6.

 

10.3     The Group did not undertake a Peer Review exercise in 2001/02.

 

10.4     The Council also belongs to a National Unitary Benchmarking (NUB) group, but because there are far fewer in the group, they are not necessarily similar types of authority, and they are located all over the country, this data is far less relevant.  Nevertheless, it is also included in Appendix 6.

 

10.5     It must also be noted that the collection, collation and publication of group data does take several months, so only the 2000/2001 group data is available.  The 2001/02 data will not be available until about October 2002.

 

10.6     Only one of the six PI’s, the empty property services, shows an improvement over the previous years performance, and performs better than the group averages, although the performance of the HMO inspection service is comparable, with the other groups.  This is disappointing but it must be stressed that there are accountable reasons for this, and in reality some of the Indicators are little more than a measure of the demand for services and of available resources.  Nevertheless, they are mainly national indicators that must be reported.

 

10.7     Finally, the fundamental performance indicator for housing is the “rating” determined by DTLR/GOSE, as part of the HIP allocation.   The five categories are (A), well above average, (B) above average, (C) average, (D) below average, (E) well below average, when compared with other authorities in the SE Region.   The rating for the IW Council as determined by DTLR in December 2001, continued to be (C) average. 

 

11.       REVIEWS, APPEALS, COMPLAINTS AND AUDIT

 

11.1     During the year, 16 reviews of homeless decisions were undertaken, 8 were upheld and 8 reversed.  This compares with 27 reviews, 19 upheld decisions, and 8 reversals in the previous year.  There were also 4 Housing Register reviews during the year, but all 4 were upheld.  The Homeless Appeals Panel was not required to sit during the year, and there were no appeals to the County Court.

 

11.2     The Housing Department was involved in court action only once during the year, to defend an appeal against a statutory notice to repair a defective private sewer.  The appellants claimed the sewer was a public sewer, not private, but the court turned down the appeal.

 

11.3     Two Ombudsman complaints were received during the year, both about the way the Department dealt with complaints of disrepair in private rented or leased properties.  One complaint was dismissed by the Ombudsman, the other was still ongoing at the end of the year.

 

11.4     Seven other complaints were received through the Council’s or Directorates formal complaints procedures.  Five related to homelessness procedures, one involved noisy neighbours and was really about a housing association, while the other related to Disabled Facilities Grant administration.  Six of these complaints have been answered to the satisfaction of the complainants, so have been completed, but one of the homeless complaints has progressed to Stage 2, and is still ongoing.

 

11.5     Bearing in mind the sometimes volatile nature of housing and homelessness in particular, I am reasonably satisfied with the level of complaints received, even though I would naturally prefer none at all.

 

11.6     A total of  27 housing enquiries/representations were received via the MP during the year, compared with 15 in 2001/02.  All were satisfactorily answered.  18 enquiries were received from Council members, compared to only 6 the previous year, and again all were satisfactorily answered.

 

11.7     There were no District Audits of housing services in 2001/02 but the Council’s internal auditors undertook an audit of the homelessness services, and for the first time, this included an audit of the review system.  A satisfactory report was received, with no recommendations for improvements. 

 

11.8     An internal audit of the private sector housing enforcement service had also been undertaken right at the end of 2000/01, so the report was not received until 2001/02.  Again it was satisfactory with no recommendations for improvement.

 

12.       INFORMATION TECHNOLOGY DEVELOPMENTS

 

12.1     Considerable progress has been made on the Common Housing Register (CHR) by the Project Management Team.  The capital funding is in place, and the CHR should be fully operational by September 2002.  This will also include a homelessness IT system to finally replace the handwritten ledgers that are still being used!    

 

12.2     In advance of the development of the CHR and homeless IT systems, some of the Departments existing equipment has had to be upgraded in preparation, so all the homelessness and allocations staff are now on the Mircrosoft Outlook e-mail system, as well as the management/strategic staff.  It is hoped to complete the grants and enforcement team during 2002/03.

 

12.3     Another major development in 2001/2002 has been the use of the Council’s website for publishing information.  The Housing Strategy, the Annual Report and Housing Needs Survey were all published on the website, together with information and advice leaflets and housing register application forms.   We are not advanced enough yet for electronic applications, but at least blank forms and guidance notes are available to those who have access to the internet.

 

13.       ONGOING ISSUES AND FUTURE DEVELOPMENTS

 

13.1     With the ongoing high levels of homelessness, and the shortage of permanent and temporary housing, it seems likely that severe demands on housing will continue for the foreseeable future.  Inevitably, the top priority will have to remain the provision of housing for the homeless.

 

13.2     The best prospects for real alternatives  to B&B are still to develop the private sector.   The Council has been commended by DTLR for its private sector initiatives, and this includes both empty property and energy conservation.   There has also been a change of emphasis with the various improvement grants, from mainly helping owner occupiers, to giving more assistance to private landlords, in exchange for nomination rights. It will be imperative to develop more private sector and empty property initiatives over the next two years, if there is to be any chance at all of meeting the Government’s B&B Units targets for reducing the use of B&B, and keeping the B&B budget under control.

 

13.3     The Homelessness Act 2002 has now been published, but the full implications will not be known until later in the year.  It is expected the Act will come into operation in the Autumn, from when all local authorities will have one year in which to undertake a comprehensive review of homelessness, in their Districts, and publish their homelessness strategies.  This will be a significant exercise for all those involved.

 

13.4     The duty to vulnerable groups will be extended to more 16/17 year olds, care leavers, and those leaving an institutional facility such as the armed forces or prisons.  Again the full implications of this will not really be known until much later in the year, but while the issues of prisoners has attracted much attention on the Island, I believe it will be the 16/17 year olds and care that leavers could well have a bigger resource implication.  These groups can often have other problems such as alcohol and substance misuse, and offending issues, and it can sometimes be very difficult to find accommodation for them.

 

13.5     It has also been recognised that there is a growing need to provide homeless families with support while they are in B&B and temporary accommodation, and this is being considered through the Supporting People regime that will come into operation in April 2003.  Negotiations are taking place with Stonham Housing Association about the provision of support, and it is hoped it can be put in place during the year.

 

13.6     The Government has announced major changes for the private sector renewal regime, including Home Improvement Grants, for 2003/04.  Full details will be published later in the year, but all local authorities will have to have a new renewal policy in place by April 2003.  This will not affect disabled Facilities Grants.

 

13.7     Allied to this, it is possible, although probably unlikely, that the proposed new housing fitness standard will be introduced during 2002/03, together with HMO licensing.  Of the two, the HMO licensing is the more likely to emerge, as it forms part of a private members Bill, currently before Parliament.  Even if the Bill fails, it is inevitable that statutory HMO licensing will be introduced eventually, and like most authorities, it will have staff/resource implications for this Council.

 

13.8     Last but by no means least, later in 2002, the Audit Commission will be undertaking a Comprehensive Performance Assessment (CPA) of the Council.  This will involve a formal inspection of homeless services, in May/June.  While the homelessness and associated services have been audited on many occasions, this will be the first independent inspection of any of this Council’s housing services since the introduction of Best Value, other than the voluntary Benchmarking Group peer review in January 2001.  It will be interesting to see the result of the inspection.

 

14.       ACKNOWLEDGMENTS

 

14.1     As usual, I would particularly like to formally acknowledge and thank all my staff for their dedicated effort and support during the year.  At the end of the day, it is they, not me, who actually have the job of delivering the front line services.

 

14.2     I would also like to thank the Director, Members, and all my colleagues and associates involved in housing, for all their assistance, support, guidance and encouragement.

 

Chris Binnie

Head of Housing

 

May 2002


Elinor Beynon

Tim Bateman

(Admin Assistants)

Debbie Townsend (Receptionist/ Clerical Assistant)

Joyce Adams

(Temporary Admin Assistant)

 
                                                                                                                        APPENDIX 1
Text Box: APPENDIX 1

Chris Binnie

Head of Housing

 

 

 

Di Palmer

Wendy Salter

Caroline Fleming

(Homelessness Officers)

 

Ian Hookey

Senior Housing Officer (Grants/Enforcement)

 

Martyn Stanley

Senior Housing Officer (Homelessness/Housing Register)

 

Mary Snow

(Housing Registration Officer)

 

Mike Collins

Housing Strategy Officer

 

Alan Barnes

Keith Fryer

Bernard McHugh

Peter Millward

(Grants/Enforcement

Officers)

 

 

Norah Gorlick

(Admin Assistant)

 

Nichola Barrett and

Dena Sullivan

(Clerical Assistants – Job Share)

 

Peter Griffiths

(Housing Initiatives Officer)

 

 

Ruth Cake

Secretary/PA

 

 

 



                                                                                                   APPENDIX 2

 

HOUSING CAPITAL PROGRAMME 2001/2002

 

 

1.         Completions

 

            a)         South Wight Housing Association

 

            Pyle Street, Newport – 16 units comprising 6 x 1 bed flats, 2 x 2      bed houses, 6 x 3 bed houses and 2 x 4 bed houses

 

            Jubilee Close, Freshwater – 4 x 3 bed houses

 

            York Avenue, East Cowes (jointly funded with the Housing Corporation)

            7 units comprising 4 x 3 bed houses and 3 x 2 bed houses

 

            Purchase of one existing satisfactory property in Ryde

 

            Purchase and repair of 2 existing houses, both in Newport

 

Major works to existing property at Freshwater to provide additional accommodation

 

Capital Lease Premium payments for 4 units of accommodation –

2 in Ventnor, 1 in Newport and 1 in Wootton

 

Do-it-yourself Shared Ownership funding for 1 property in Sandown

 

b)         Vectis Housing Association

 

Purchase of 3 existing satisfactory properties – 2 in Newport and 1 in Sandown

 

c)         Isle of Wight Housing Association

 

Horsebridge Hill, Newport – 3 x 2 bed houses

 

2.         Schemes in progress as at 31 March 2002

 

            a)         Medina Housing Association

 

                        St John’s Hill, Ryde – conversion of 16 units with shared facilities to

8 x 1 bed self contained flats.


 

 

APPENDIX 3a

 

LEVELS OF HOMELESSNESS 1991-2001

 

 

 

Applications

Accepted

% Applications accepted

 

1991/92

 

396

 

202

 

51

 

1992/93

 

485

 

245

 

51

 

1993/94

 

416

 

202

 

49

 

1994/5

 

488

 

231

 

47

 

1995/6

 

531

 

265

 

50

 

1996/97

 

576

 

283

 

49

 

1997/98

 

584

 

322

 

55

 

1998/99

 

435

 

270

 

62

 

1999/00

 

418

 

296

 

71

 

2000/01

 

468

 

297

 

63

 

2001/02

 

475

 

305

 

64

 

 

Figures for the years up to 1994/95 are combined Medina Borough Council and South Wight Borough Council figures.


                                                                                                            APPENDIX 3b

HOMELESSNESS 2001/02

 

 

2001/02

2000/01

 

No.

%

No.

%

Total number of applications

475

 

468

 

 

Decisions

Accepted

 

 

305

 

 

-

 

 

297

 

 

-

Intentional

32

-

37

-

Not priority

8

-

12

-

Not homeless/closed

116

-

108

-

Referred elsewhere

1

-

2

-

Referred from another LA

2

-

1

-

Under investigation (at 31/3/00

43

-

30

-

Total

507

 

487

 

 

Causes of Homelessness

Parent/Relatives unable to accommodate Partnership breakdown:

            Violent

            Non-violent

            Mortgage repossession

            Rent arrears

            Loss rented accommodation

            From institutional/Care

            Other  

 

 

75

 

29

29

5

2

151

1

13

 

 

24

 

10

10

2

1

49

0

4

 

 

81

 

29

43

10

3

116

7

8

 

 

28

 

10

14

3

1

40

2

2

Total

305

100

297

100

 

Reasons for acceptance

Household with children

Household with pregnancy

Vulnerable – elderly

-          disability

-          mental illness

-          16/17 year olds

Emergencies (fire, flood etc)

Other

 

 

182

31

21

25

32

12

1

1

 

 

-

-

-

-

-

-

-

-

 

 

185

38

26

15

21

3

3

6

 

 

-

-

-

-

-

-

-

-

Total

305

-

297

-

 

No. of applicants

Applicants accepted

No. of applicants

Applicants accepted

Residence on Isle of Wight

0-6 months

6-12 months

1 year

2 years

3 years

4 years

5 years

Over 5 years

 

93

15

23

15

29

9

2

289

 

53

10

11

7

14

8

2

200

 

72

15

18

12

24

6

11

310

 

32

10

9

8

15

5

8

210

Total

475

305

468

297


APPENDIX 3c

 

GEOGRAPHIC INCIDENCE OF HOMELESSNESS 2001/2002

 

 

 

 

AREA

1998/99

1999/2000

2000/01

2000/01

No.

%

No.

%

No.

%

No.

%

 

Ryde/Binstead/Wootton

 

87

 

20

 

85

 

20

 

103

 

22

 

91

 

19

 

Newport

 

78

 

18

 

66

 

17

 

72

 

15

 

86

 

18

 

Sandown/Shanklin/Lake

 

75

 

17

 

87

 

21

 

83

 

19

 

80

 

17

 

Cowes/East Cowes

 

52

 

12

 

55

 

13

 

-

 

 

-

 

-

 

Cowes

 

-

 

-

 

-

 

-

 

36

 

8

 

34

 

7

 

East Cowes

 

-

 

-

 

-

 

-

 

26

 

5

 

32

 

7

 

Ventnor/Wroxall

 

-

 

-

 

-

 

-

 

23

 

5

 

35

 

7

 

Freshwater/Totland/Yarmouth

 

13

 

3

 

17

 

4

 

25

 

5

 

21

 

4

 

Rural East

 

26

 

6

 

41

 

10

 

38

 

8

 

27

 

6

 

Rural West

 

9

 

2

 

2

 

0

 

1

 

0

 

13

 

3

 

Mainland

 

39

 

9

 

39

 

7

 

61

 

13

 

51

 

11

 

No fixed abode

 

30

 

7

 

1

 

0.5

 

0

 

0

 

5

 

1

 

Total

 

435

 

100%

 

418

 

100%

 

468

 

100%

 

475

 

100%

 


                                                                                                            APPENDIX 3d

 

 

NOMINATIONS TO HOUSING ASSOCIATIONS

 

 

Association

1998/99

1999/00

2000/01

2001/02

 

 

Medina

 

 

104

 

 

101

 

 

135

 

 

148

 

 

South Wight HA

 

 

112

 

 

118

 

 

168

 

 

173

 

 

Isle of Wight HA

 

 

14

 

 

18

 

 

43

 

 

28

 

 

Vectis HA/East Cowes

 

 

5

 

 

9

 

 

12

 

 

7

 

 

Others

 

 

5

 

 

3

 

 

4

 

 

2

 

 

TOTAL

 

 

240

 

 

249

 

 

362

 

 

358

 


APPENDIX 4

Area

General Needs

Ground Floor

Special Needs

Wheelchair Access

Warden Assisted

Total

 

1 bed

2 bed

3 bed

4 bed(+)

1 bed

2 bed

3 bed

1 bed

2 bed

3 bed

1 bed

2 bed

3 bed

1 bed

2 bed

 

Arreton

3

2

1

 

1

 

 

1

 

 

 

 

 

 

 

8

Bembridge

10

8

5

 

6

 

 

 

 

 

 

 

 

1

 

30

Binstead

2

14

3

 

1

 

 

 

 

 

 

 

 

1

 

21

Bouldnor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Brading

3

4

3

 

2

1

 

 

 

 

1

 

 

 

 

14

Brighstone

3

2

 

 

 

 

 

 

 

 

 

 

 

 

 

5

Calbourne

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Chale

2

1

 

 

 

 

1

 

 

 

 

 

 

 

 

4

Chillerton

1

3

 

 

 

 

 

 

 

 

 

 

 

 

 

4

Cowes

27

38

13

2

7

2

 

1

 

 

2

 

 

2

 

94

East Cowes

32

41

8

2

3

3

 

 

 

 

 

 

 

2

 

91

Freshwater

36

26

12

2

8

5

1

1

1

 

1

 

 

2

 

95

Godshill

3

4

 

2

1

1

 

 

 

 

 

 

 

 

 

11

Lake

20

22

8

1

8

3

 

 

 

 

 

 

 

3

1

66

Newchurch

2

1

1

 

 

 

 

 

 

 

 

 

 

 

 

4

Newport

115

127

26

8

16

5

2

 

 

 

 

 

 

10

 

309

Niton

4

3

2

 

 

 

 

 

 

 

 

 

 

 

 

9

Northwood

1

2

 

 

 

 

 

 

 

 

 

 

 

 

 

3

Rookley

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ryde

116

126

50

4

33

4

2

2

 

 

2

2

 

25

 

366

Sandown

33

49

29

7

12

2

 

1

 

 

1

2

 

7

 

143

Seaview/Nettlestone

1

4

 

 

1

 

 

 

 

 

 

 

 

 

 

6

Shalfleet

1

2

2

 

 

1

 

 

 

 

 

 

 

 

 

6

Shanklin

51

43

23

3

13

4

2

1

 

 

 

 

 

4

2

146

Shorwell

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

St Helens

4

7

3

1

2

1

 

 

 

 

 

 

 

 

 

18

Thorley

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Totland

7

7

2

 

5

1

 

 

 

1

 

 

 

 

 

23

Ventnor

21

32

16

2

 

1

1

 

 

 

 

 

1

4

1

79

Winford

 

7

1

 

 

 

 

 

 

 

 

 

 

 

 

8

Wootton

1

10

2

 

5

 

 

 

 

 

 

 

 

2

 

20

Wroxall

1

3

3

 

 

 

 

 

 

 

 

 

 

1

 

8

Yarmouth

7

5

2

 

1

1

 

 

 

 

 

 

 

 

 

16

TOTAL

509

593

215

34

125

35

9

7

1

1

7

4

1

64

4

1609


APPENDIX 5

 

Approved

Completed

Paid

No.

£

No.

£

£

23

575,222

16

321,296

496,289

 

 

 

 

 

2

25,000

4

80,706

24,730

 

 

 

 

 

83

366,861

73

310,376

339,311

 

 

 

 

 

9

49,076

11

42,779

56,298

 

 

 

 

 

70

188,510

94

214,250

225,091

 

 

 

 

 

15

31,887

15

23,268

33,037

 

 

 

 

 

0

0

0

0

5,503

 

 

 

 

 

0

0

0

0

0

 

 

 

 

 

202

1,236,556

213

992,675

1,180,259

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Expenditure

1,180,259

 

 

 

Less grants repaid

nil

 

 

 

 

1,180,259

 

 


                                                                                                                                                                                    APPENDIX 6

 

BEST VALUE PERFORMANCE INDICATORS

 

 

 

 

INDICATOR

 

 

PERFORMANCE

 

BENCHMARK

 

No.

 

Description

 

Actual

98/99

 

Actual 99/00

 

Actual 00/01

 

Target 01/02

 

Actual 01/02

 

Target

02/03

LSVT Group 00/01 Average

NUB Group 00/01 Average

 

BVPI

62

 

Proportion (and number) of private sector dwellings made fit

 

1.78%

(52)

 

1.20%

(35)

 

0.9%

 

1.37%

(40)

 

1.82%

(53)

 

1.4%

(40)

 

2.4%

(-)

 

4.2%

(-)

 

BVPI

64

 

Proportion (and number) of empty properties brought back into us

 

9.93

(45)

 

4.57%

(22)

 

6.64%

(25)

 

6.23%

(24)

 

8.28%

(31)

 

8.31%

(32)

 

5%

(-)

 

3%

(-)

 

BVPI

67

 

Proportion of homeless decisions

made within 33 days

 

Not

Collected

 

81%

 

89%

 

85%

 

76%

 

86%

 

87%

 

87%

 

ACPI

5

 

Average number of homeless in B&B

 

71

 

54

 

63

 

48

 

68

 

60

 

56

 

7

 

ACPI

6

 

Average length of stay (in weeks) in B&B

 

22

 

12

 

18

 

11

 

16

 

12

 

10

 

4

 

LPV SSD

S17

 

Proportion (and number) of HMO’s inspected during the year

 

19.7%

(22)`

 

13.8

(15)

 

12%

(13)

 

16.2%

(18)

 

12.7%

(12)

 

15%

(16)

 

-%

(12)

 

Not

Collected