Isle of Wight Supporting People

Shadow Strategy

Contents

Section	Title	Page
1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.8.1 1.8.2 1.8.3 1.8.4 1.8.5 1.8.6 1.8.7	Executive Summary Introduction & Background to Supporting People National Context Local Context Supporting People Local Vision Position Statement Supporting People Programme Aim Supporting People key challenges & Priorities Local Strategic planning Links Strategic context Consultation & involvement Strategic framework Commissioning Body Strategic Core Group Inclusive Forum Needs Groups	4 5 5 6 7 7 7 7 7 9 9 11 11 11 12
2 2.1 2.1	New Investment Principles & framework Quality & monitoring	12 12
3 3.1 3.2 3.3 3.4	Cross Authority Group Statement Regional & National Steer – Cross Authority Results of the Service/scheme Review Financial Considerations	14 16 16 16
4 4.1 4.2 4.3	Cross Client Group Services for:- Floating Support Community Alarms Black, minority ethnic and culturally specific	17 17 17
5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 5.14	Client Group Strategies for :- Services for Older people People with a learning disability People with mental health problems People with a physical disability or sensory impairment People with complex needs Substance misuse People who self-harm People with HIV/AIDS Women experiencing domestic violence Teenage pregnancy Young vulnerable adults Offenders, ex-offenders and people at risk of offending RSL tenants who need support People who are homeless	18 23 26 30 32 32 34 35 36 37 39 41 43 45
6	Key Issues Arising From Supply Mapping	46
7 7.2	Comparisons to ODPM Supply Profile Isle of Wight Profile	48 49
8	Needs Profiling	50
9 9.1 9.2	Service Quality reviews Timing of Reviews Proposed Review Timetable	51 51 51
10	Contingencies, Risks & issues	52
11	Annual Statement	52
12	Glossary of Terms	53
	Appendix 1: list of stakeholders	55
	Appendix 2: Supply mapping tables	57

Supporting People Shadow Strategy/Vision

1 Executive Summary

1.1 Introduction & Background

This document provides a policy framework within which housing related support services will be planned, funded and delivered across the Isle of Wight for 2003/2004.

Supporting People is DTLR (Department of Transport, Local Government & the Regions) sponsored national policy. Its purpose is to combine many different sources of funding that currently pay for housing related support services into a single “supporting people” grant from April 2003.

There are several different funding streams which will be transferred into the single Supporting People grant and includes some elements of Housing Benefit (THBs), Social Housing Management Grant (SMHG), and Probation Accommodation Grants (PAG)

Supported Housing is seen as central to the Government’s preventative agenda and as contributing to meeting other policy objectives in the Housing, Health, Neighbourhood Renewal and Social Care fields.

The intention of Supporting People is to ensure more effective funding and co-ordination of housing related support services. Currently in order to receive support, people often have to live in specific types of accommodation. In the long term, Supporting People will fund housing related support services to people wherever they live.

In line with the national picture, a dedicated Supporting People team has been established on the Isle of Wight to prepare for Supporting People and help develop a strategy to meet the housing related support needs of the people on the island. The Supporting People team is a strategic partnership between housing, social services, health services and probation.

The Principal responsibilities of the Supporting People Team are to:-

Assess local needs

Identify unmet provision

Develop and implement a multi-agency and jointly owned strategy to meet identified needs

Ensure integration with wider local policies

Commission housing related support services beyond 2003

Continually monitor and review all housing related support services for quality and effectiveness

Introduce effective decision making administration

1.2 National Context

Supporting People is the new policy and funding framework for housing related support services (HRSS). It will significantly change the way in which supported accommodation is planned and commissioned in future years. One of the aims of Supporting People is to rationalise what has become an increasingly complex system. It aims to increase flexibility in order to develop a more adaptable and robust spectrum of supported housing services in accordance with local requirements.

The Supporting People Programme is focussed on the delivery of low level housing related support and seeks to complement the delivery of statutory and other services. Currently anyone who requires support has to live in specific types of housing. The Supporting People Programme has the capacity to change these traditional models of supported housing and enable the funding of support services to people wherever they live. Its purpose is to amalgamate many different sources of funding that currently pay for housing related support services into a single Supporting People Grant from April 2003. This includes transitional Housing Benefit, Social Housing Management Grant and Probation Accommodation Grant. There are other funding streams which may be incorporated.

Supporting People is a statutory requirement and central to the government’s preventative and modernisation agendas for all Public Services.

1.3 Local Context

The Isle of Wight is predominantly a rural county. In this large geographical area, providing supported housing for a diverse range of need requires the involvement of many partners from a cross-section of agencies and organisations. Good partnership working has already been established between partners on the island to take forward the Supporting People Programme.

The Isle of Wight Council is a unitary authority, with one Primary Care Trust and the Probation Service serves both the Isle of Wight and Hampshire. In addition to many service providers there is a network of voluntary services, which play an essential part in the delivery of services.

Supporting People on the Isle of Wight is a partnership between statutory organisations, service providers, voluntary organisations, service users, their carers and advocates.

The Isle of Wight Supporting People Shadow Strategy identifies a framework for the implementation of the Supporting People Programme, it includes an overview of all housing related support services on the island and the priority areas for development that need to be addressed.

The Isle of Wight presents a unique and diverse challenge for the providers and delivers the accommodation and support services due to its rural and geographically isolated nature and its ageing population. This is reflected in the loss of younger people and scarcity of support workers and professional staff. This situation is further complicated by the ever increasing demand and short supply of social rented accommodation.

There is an increasing demand to provide integrative and innovative support and care packages across a spectrum of vulnerable groups.

The vision statement will be continually informed by demographic and locality statistics. The focus of the vision is the outcomes, to address some of the imbalances prevalent on the island and ensuring that meeting the need of service users and the wider community is of paramount importance.

1.4. Supporting People Vision

Supporting People offers a unique opportunity to identify both existing services and those services where need is currently unmet and develop a robust continuum across client groups to meet the needs of island residents.

“To enable people with specialist needs to live as independently as possible, promoting individual well being through the provision of well planned high quality and value for money support services. We will work to improve accessibility and quality of services and ensure that information about all support options is available, to assist those in need of support to access appropriate services and maximise choice.”

1.5 Position Statement

The following section of this strategy seeks to set out some of the key services that have already been identified. It also highlights the services they have flagged up as being a priority to develop in the future to meet identified need, and includes details of all the existing services that we have been mapping over the last few months.

1.6 The Aim Of The Interim Strategy

The Interim Supporting People Strategy was developed in order to use the information that is currently available to inform potential developments and ensure that any new developments fit into the basic principles of Supporting People.

This Shadow Strategy is the first step in beginning to identify what housing related support services exist on the Isle of Wight, and where the gaps in provision are.

1.7 Key Challenges & Priorities

The Annual Statement provides a comprehensive description of priorities for the Isle of Wight. Within this overall framework two islandwide key challenges have been identified.

Very sheltered housing schemes – as an alternative to residential care. There has been development of provision on the island in recent months which starts to address the fact that the Isle of Wight has both a high population of older people and an above average proportion of older people in residential care. Further development is still needed.

1 bedroomed self-contained units of accommodation with support for adults with learning difficulties and move on accommodation for care leavers, hostels, The Foyer and ex-offenders.

1.8 local Strategic Planning Links

1.8.1 Strategic Context

This strategy has been developed with reference to the following key documents

Housing Strategy – 2002 - 2006

Young Peoples Housing Strategy

Mental Health Housing Strategy

Domestic Violence Housing Strategy

Older Peoples Housing Strategy

Supported and Special Needs Housing Strategy

Black & Minority Ethnic Housing Strategy

Home Energy Conservation Strategy

Best Value reviews

HiMP - Island Plan for Health & Well Being

Housing Needs Survey 2001

Housing & Best Value Monitoring Report

Drug Action Team – Annual Plan

Social Inclusion Strategy

Community Plan

Crime & Disorder Strategy

Prevention Grant Plan

Promoting Independence Grant Plan

This strategy seeks to identify current supply of housing related support services on the Isle of Wight and identify needs, which are as yet unmet.

The strategy seeks to identify the ways in which Supporting People can complement existing strategic initiatives and funding streams to provide a robust range of support services, with the aim of maximising the independence, opportunity and choice for the people of the Isle of Wight.

On the island, there has long been a tradition of partnership working between the Council through it’s Directorate of Social Services and Housing, and the Area Health Services. These partnerships have in the past delivered the joint health improvement plan (HimP) called the Island plan for health and well being, which covers a wide range of primary social care and housing issues.

The Supporting People Programme will build on this and develop opportunities for further partnership and joint commissioning opportunities.

1.8.2 Consultation & Involvement

The Isle of Wight Strategic Core Group is the local Shadow Core Strategy Development Group which will agree the Interim Strategy. The group is a multi-agency forum with representatives of Social Services, Housing, Health, Probation and other stakeholders and is chaired by the Director of Social Services and Housing.

The Supporting People Team will facilitate user involvement in the strategy through a series of focus groups as well as ongoing work with providers, to bring the service user’s perspective to the strategy. A formal consultation programme was carried out from 10^th April until 29^th July 2002. A full list of stakeholders is attached as Appendix 1.

The Strategic Core Group will present this document in its final form to the Commissioning Body in August. Following this, the approval of elected members of the Council is required. It is envisaged that the strategy will be approved and signed off by 4^th September 2002 when it is due to be submitted to Central Government.

1.8.3 Strategic Framework

In addition, links are made with other planning and consultative fora.

Cross Authority Group

SE Region Cross Authority Group

Drug Action Team

Community Care planning Groups

Voluntary Sector user representative – i.e. RCC

Age Concern IoW

Commissioning Body (CB)

Strategic Core Group

Inclusive Forum (IF)

misuse

1.8.4 Commissioning Body (CB)

The CB will have responsibility for identifying the supported housing and housing support priorities and for recommending how the Supporting People Grant will be used in order to meet these identified priorities

The Commissioning Sub-group of the Isle of Wight SCG will undertake the role of ensuring that any bids received through the Housing Corporation Development Programme, Safer Communities Supported Housing Fund and other mechanisms fit into the Strategy

1.8.5 Strategic Core Group (SCG)

The Strategic Core Group was established in 2000 as the lead group and comprises senior managers who have been assigned by their own organisations and the various inter-agency decision making groups, to oversee both the strategic and operational work of implementing Supporting People on the Isle of Wight. The group is chaired by the Strategic Director of Social Service and Housing. The group have overall responsibility for the development of Supporting People on the island and it is anticipated that its role and membership will continue to oversee the implementation up to and beyond April 2003. At present the CSG meet frequently due to the volume of work in the development phase, however, this will eventually decrease to quarterly meetings and a focus on the strategic direction.

1.8.6 Inclusive Forum

The inclusive Forum on the island was previously known as the supported housing forum. Its role is to:

Take forward the Supporting People Shadow Strategy

To update data on supply mapping

To identify priorities for reviews

To identify priorities for new investment and reconfiguration of services where appropriate

To advise on updating the strategy

The Inclusive Forum ensures good communication and information between commissioners, providers, service users and other organisation. In addition, the Inclusive Forum ensures that all issues and concerns are covered with priorities being presented to the Strategic Core Group for approval prior to submission to the Commissioning Body.

1.8.7 Needs Groups

Needs group forums have been established to provide a network to ensure that the specific needs of any particular client group are considered with equal priority. The needs groups inform the Inclusive Forum

The needs groups are:

Older people

Mental Health

Younger People

Physically disabled and/or sensory impairment

Blood Borne Virus

Women’s Housing Issues

Substance Misuse

Learning Disabled

2 New Investment

2.1 Principles & Framework

The principles and framework which underpin this Interim Strategy reflect both the ethos of Supporting People and the local context of the sector on the island. These principles and framework will inform the development of supported housing services. Development can include both “bricks and mortar” type provision and of equal importance, support that is not tied to accommodation, which is usually at the moment called “floating support” and relates to both remodelling of existing services or new services.

2.2 Quality and Monitoring

Potential providers need to be aware that if they are currently funded through any of the sources of income which will become Supporting People Grant (legacy funding) there will be obligations on them to provide a quality of service which will be monitored through a service contract and to conform to a system of continuously improving their services through a quality assurance framework being developed by ODPM (Office of the Deputy Prime Minister), the Common Standards Framework.

Service developments should therefore;

v Bring existing provision up to a good quality of accommodation. This will vary depending on the provision but is likely to include such improvements as remodelling of schemes to do away with shared rooms.

v Be provided by an organisation which has a proven track record of providing housing support services or be working in partnership with one that does

v Be provided by an organisation which is committed to continuous improvement

v Be provided by an organisation that is robust enough to deliver a quality service and who will be able to meet the requirements of the Supporting People regime

v Provide access to all sections of the relevant client group and be responsive to individual needs, including BME and culturally specific Communities

v Meet identified need within the Interim Strategy

v Promote independent living to enable people to access accommodation, and allow that accommodation to be sustainable

3. Cross Authority (CA)

3.1 Cross Authority Group Statement

Supporting People requires us to work across local boundaries. These can be split into 2 distinct types of issues

v Planning

v Funding

Initially the issue will be predominantly planning as it is anticipated that the funding arrangements and responsibility will remain with the host authority. As we change to a needs based formula, we will need to look at how money can follow the person to neighbouring or other authorities.

It is accepted that there will be some joint commissioning between local authorities. However, clarification as to the framework has yet to be provided.

The Isle of Wight Council is a member of the Supporting People South Central Cross Authority group which meets bi-monthly.

The Central South region aspires to be a forerunner in the strategic management of cross-authority provision, we wish to work in partnership with one another, finding joint solutions to cross-authority issues, and benefit from a new vision of collaboration that has never before been achieved. We will become a beacon of excellence and regionally recognised for innovation and good practice.

We will plan to meet the needs of cross authority service user groups, these are primarily:

Women escaping domestic violence

Ex-offenders

Substance misusers

Single homeless

We recognise that other service user groups accessing very specialist or national services within this region will also be planned for by the Cross Authority Group.

The Cross Authority Group aims to develop an understanding of existing service provision across our region and also the service provision of our neighbouring Cross Authority Groups.

The needs of cross-authority service users will be recognised and responded to appropriately.

The Cross Authority Group will aim to ensure that service provision in the central south region will be of the highest standard.

The Cross Authority Group will actively consult with all stakeholders about the services they receive.

We will undertake, where practically possible, to provide services at a local level for those service users who do not wish to move in order to access provision.

We will work strategically in order to achieve our mission.

CROSS AUTHORITY NEEDS & SUPPLY ANALYSIS

Analysis of Designated CAG Services
	Service Type
Client Group	Accommodation Based Service	Accommodation based with floating /resettlement /outreach support	Community or Social Alarm Service	Floating Support Service	Home Improvement Agency (HIA) Service	Outreach service	Resettlement Service	Total
Frail Elderly	0	0	0	0	0	0	0	0
Generic	0	0	0	0	0	0	0	0
Homeless Families with Support Needs	6	0	0	0	0	0	0	6
Mentally Disordered Offenders	0	0	0	0	0	0	0	0
Offenders or People at risk of Offending	0	0	0	0	0	0	0	0
Older people with mental health problems/dementia	0	0	0	0	0	0	0	0
Older people with support needs	94	75	0	0	0	0	0	169
People with a Physical or Sensory Disability	12	0	0	0	0	0	0	12
People with Alcohol Problems	23	0	0	0	0	0	0	23
People with Drug Problems	0	0	0	0	0	0	0	0
People with HIV / AIDS	0	0	0	0	0	0	0	0
People with Learning Disabilities	43	18	0	0	0	0	0	61
People with Mental Health Problems	0	0	0	0	0	0	0	0
Refugees	0	0	0	0	0	0	0	0
Rough Sleeper	0	0	0	0	0	0	0	0
Single Homeless with Support Needs	0	0	0	0	0	0	0	0
Teenage Parents	0	0	0	0	0	0	0	0
Traveller	0	0	0	0	0	0	0	0
Women at Risk of Domestic Violence	0	0	0	20	0	0	0	20
Young People at Risk	0	0	0	0	0	0	0	0
Young People Leaving Care	9	0	0	0	0	0	0	9
Total	187	93	0	20	0	0	0	300

3.2 Regional & National Steer – Cross Authority

The Cross Authority Group recognises that the Government is encouraging Commissioning Bodies to identify ways of providing for client groups for whom there is currently no provision, or inadequate provision, in particular people presenting a potential for high risk of harm or are at risk of harm themselves

Women escaping domestic violence

Vulnerable young people

Those at risk of offending or re-offending

Further consideration and analysis of the current service provision needs to be undertaken

3.3 Results of the scheme/service review

All schemes and service reviews of cross authority services will be outlined under this section

3.4 Financial Considerations

Current cross authority group service funding is yet to be decided.

Future cross authority group service funding is not yet known.

Proposals for commissioning and de-commissioning services

This section will outline future proposals

Cross Client Group Services

4.1 Floating Support

The importance of floating support schemes (FSS) has long been recognised as an invaluable tool to enable cross-tenure, cross-client group housing related support services for vulnerable people, to access and maintain accommodation.

Transitional Housing Benefit and Supporting People has provided a unique opportunity to explore and extend these services.

There is increasing national evidence to support the need for short and long-term FSS for a wider range of people, rather than the more traditional models of supported and sheltered housing and this is reflected locally on the island.

The Island Supporting People team will be working with providers of housing related support services to expand current provision and to ensure that there is a continued commitment to FSS.

4.2 Community Alarms

Community alarms are not currently part of any statutory commissioning process and are under utilised as part of prevention strategies.

Community alarms and new technology can enable a wide range of support services to be accessed by people in their own homes at little cost.

The Supporting People Team needs to work with Wightcare – the main provider of community alarm services to explore ways of expanding the services

4.3 Black, Minority Ethnic and Culturally Specific Clients

The Isle of Wight does not have up to date information on the ethnic profile of the local population. For the purpose of mapping services, providers were asked to self define the status of their services. Data from the National Census 2001 will not be available until December 2002 which makes it impossible to interpret collected data.

Black, minority ethnic and culturally specific service users are represented in all the key groups who require housing related support services and can face discrimination and disadvantage in addition to that experienced by other vulnerable people.

5 Client Group Strategies

5.1 Older People

Older people form the largest single client group who will be affected by Supporting People. The programme encompasses current funding which supports all forms of specialist supported housing for older people, including sheltered housing, leasehold schemes, Extra Care housing and community alarms. Housing is central to older people's ability to continue to lead independent lives where health and social care services are provided as close to home as possible. As older people become more frail, particular housing issues arise as the physical and location characteristics of their living situation coupled with the interface between health and social care become more important.

The National Care Standards Framework for older people was issued in March 2001. It sets out eight standards which Supporting People will be able to contribute towards, particularly in the area of person centered services and the promotion of an active life in old age. The document “Quality and choice for Older People” highlights the importance of enabling older people to maintain choice and control over their lives. Supporting People will play a key role in the emerging social care agenda for older people that seeks to promote independence and support delivered “closer to home” as opposed to an institutionalised solution. The aims of strengthening community based services, promoting independence and quality of life and maintaining people in their own homes are reflected in the Isle of Wight Community Plan, the housing strategy, and the health improvement plan.

 The National Service Framework for Older People produced by the Department of Health is "a comprehensive strategy to ensure fair, high quality, integrated health and social care for older people." The emphasis on social inclusion, promoting independence and enabling people to exercise their housing choice, means that there is a strong focus on supporting vulnerable older people in housing rather than institutional settings.

The five underpinning Principles of Older Persons Housing Strategy on the Isle of Wight are:

Older people require safe, secure affordable accommodation to maintain their independence

Accommodation located for ease of access to community facilities and affordable transport

Accommodation which meets the requirements of a home for life

Accommodation which is energy efficient and warm

Older People require access to appropriate housing maintenance services. Supporting People acknowledges the holistic approach that is needed when addressing the housing support needs of older people, embracing issues that include welfare rights, assistance with garden maintenance, maintaining social contacts and the full range of support that is available through Supporting People General Counselling and Support, regardless of the person’s housing tenure type.

These underlying principles should also be at the core of the Supporting People Strategy for Older People.

The demographic profile of the Isle of Wight as far as aged population is concerned is about 30 years in advance of national patterns.

All research indicates that most people wish to stay in their own homes for as long as possible and their view of personal independence is closely centred on this.

It is known that the highest level of independence sustaining support need is in the 85+ older age group.

Extra care sheltered provision on the Isle of Wight is developing and may hold the key to sustained independent living for many in the older cohort.

Advances in medical science mean that many people are surviving much longer. It is sometimes the case that such persons living in private and social supported housing provision have used up their financial assets. They will increasingly call upon the support available through Supporting People to sustain independent living.

For the future it is noted that many older people who are owner occupiers are asset rich and pound poor and without support of any type. Such persons may not be able to sustain independent living without support.

A survey of need carried out in June 2000 identified 644 elderly people requiring accommodation, while the homeless statistics in March 2002 identified 31 elderly homeless applicants, of whom 12 were rehoused. There were 169 disabled facilities grants on the waiting list for older people. Priorities identified by the 2003-4 Older People’s Housing Strategy included provision of an extra 400 units of supported accommodation in 2002-4. Supporting People’s strategy includes:

Action	Timescale
Development which supports analysis of options as part of the housing assessment	1 year
Schemes which look at the provision of housing related support to older people in their own homes	Ongoing
Development of “extra care” accommodation for the older person	1 year
Development of FSS for older people in the community	1-2 years

SP3 Form Status Report

Client Group Frail Elderly

Provider: Abbeyfield Ryde Society Ltd

Service: Abbeyfield Ryde - Lodge

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Abbeyfield Yarmouth Society Ltd

Service: Abbeyfield Yarmouth Society Ltd

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: SSAFA Forces Help

Service: St Vincents Residential Care Home

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 3

Total Number of Providers with Services at SP3 Form Status: Accepted : 3

SP3 Form Status Report

Client Group: Older People with Support Needs

Abbeyfield Societies

Bembridge, Cowes, (2), Newport (2), Ryde (2), Shanklin (2), Ventnor

Total number of services with SP3 form status: ‘Accepted’ : 9

Age Concern Isle of Wight

Befriending, Escorted shopping, handyperson & welfare benefits schemes

Total number of services with SP3 form status ‘accepted’ : 4

Brighstone Grange Ltd

Brighstone Grange Ltd

Total number of services with SP3 form status ‘accepted’ :1

Provider: Medina Housing Association

Service: Park Court, St Cross Court, The London, Wallace Court,34,35 Holyrood St,

Adelaide Court,Adelaide Place,Coburg Court & flats,Crocker St, Gobles Close & Gordon Lodge Bungalows, Malthouse Court

Total Number of Services with SP3 Form Status: 'Accepted' : 13

Provider: Peverel Management Company Ltd

Service: Homewight House

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Social Services

Service: The Adelaide

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: South Wight Housing Association

Service: Ainsworth Court, Knights Court, Porter Court, Worsley Court

Total Number of Services with SP3 Form Status: 'Accepted' : 4

Total Number of Services with SP3 Form Status: Accepted : 47

Total Number of Providers with Services at SP3 Form Status: Accepted : 18

Provider: D-Care Support

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Housing 21

Service: Evans Williams Court

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Isle of Wight Council

Service: The Gouldings

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Isle of Wight Housing Association

Service: Bucklers View, Byrnehill Grove, Columbus House, Domestic Support Service, Extra Care Sheltered Housing, Farriers, Feek House,

Furze Brake, Rope Walk

Total Number of Services with SP3 Form Status: 'Accepted' : 9

Provider: Islecare 97 Ltd

Service: Polars

Total Number of Services with SP3 Form Status: 'Accepted' : 1

5.2 Services for People with Learning Disabilities

A detailed assessment of people with a learning disability was undertaken in 1999. This determined that the majority of people currently living at home are over 30 and are generally able to live relatively independently - with support, and that in general, they expressed an interest in moving toward more independent living. A major indicator of future housing need for this client group is the significant number of people with learning disabilities living with relatives who are themselves becoming older persons. The survey concluded that younger people were more inclined to move towards more independent living, but those who were middle-aged or older were less oriented towards movement into more independent lifestyles.

Existing heath and social services are focussed upon those with a higher need and there is a prevalence of residential services in the county. For many, alternative models of support and provision that is user led and individualised would enable them to develop their skills and potential. For example: individual accommodation with support.

People with learning disabilities are amongst the most vulnerable and socially excluded in our society. Employment is an issue and few live in their own homes or have choice over who cares for them.

"Valuing People" aims to ensure that the lives of people with learning disabilities are improved and outlines a comprehensive strategy covering all aspects of an individual's life. Objective 6 is specifically concerned with housing: “to enable people with learning disabilities and their families to have greater choice and control over where and how they live.” The Local Learning Disability Partnership Board is charged with developing local housing strategies for people with learning disabilities, which will offer a genuine choice of a range of housing care and support options for individuals and their families. It is recognized that supported living can offer a much higher quality of life and a wider range of community activities than institutionalized settings.

Supporting People has been identified as playing a key role in promoting independence for people with a learning disability and promoting the use of supported living in the community as a preferred option wherever possible. The 1999 survey previously mentioned highlighted the fact that there was underprovision of smaller living units.

Action	Timescale
Supported living schemes which support valuing people by offering as much choice and independence as possible	1-3 years
Further development and strengthening of the Learning Disability Housing Strategy Group	Within one year

SP3 Form Status Report

Client Group: People with Learning Disabilities

Provider: Cheran House Ltd

Service: Cheran House Limited

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Companions of St Martin

Service: Weston Manor Residential and Day services

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Isle of Wight Council

Service: Westminster House,

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Isle of Wight Housing Association

Service: 14 Treefields, Adelaide Autistic Respite, Argyll Street, Byrnehill Grove Elderly Learning Disability Support, Eversleigh, Oakfield LD Flats,

Queens Road, Sherbourne Avenue, Solent View,

St Helena

Total Number of Services with SP3 Form Status: 'Accepted' : 10

Provider: Islecare 97 Ltd

Service: 1 Heath Road, 17 Newport Road, 41 Newport Road, 57 Longmead Road, 8 Winton Street

Total Number of Services with SP3 Form Status: 'Accepted' : 5

Provider: Mr & Miss A Delannoy

Service: Milford Del, Milford Del- Floating Support

Total Number of Services with SP3 Form Status: 'Accepted' : 2

Provider: R L & J White

Service: R L & J White

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Ryde House

Service: Ryde House

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: The Island Care Partnership Limited

Service: Island Care Partnership Limited

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: The Lantern Retreat

Service: Seahorses

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Win Currie

Service: Win Currie

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 24

Total Number of Providers with Services at SP3 Form Status: Accepted : 11

5.3 Services for people with Mental Health problems

The Government’s policy and National Service Framework for mental health sets out a clear programme to promote the independence, safety, treatment and care of people with mental health problems. The policy identifies three principles for services:

Safe services – manage and support risk

Sound Services – provide a range of appropriate and accessible services

Supportive services – that involves service users, their carers and encourages participation in the community.

The Isle of Wight Mental Health Housing Forum Strategy identifies the following support priorities:

• A community support network/service, across agencies to provide the range of support and skills to assist individuals to maximise their independence and maintain their optimum health within the community
• “in home support” which recognises that some individuals will always require immediate access to support 24 hours a day
• maximising the potential benefit of Supporting People funding so that provision of accommodation is less linked financially to support
• development of private landlord accommodation options

It stresses the need for robust communication systems to ensure service provision is safe and in the interests of individual service users.

Supporting People services will provide a key role in the provision of some of the continuum of support and housing related services required by people with mental health needs.

One of the key priorities for this client group is the development of services as an alternative to hospital admission. The following table shows the different types of identified needs.

The housing support needs of younger people with mental health needs are addressed within 5.11 Young Vulnerable People 16-25.

Table of Identified Needs

	Type of need	Estimated nos
A	Individuals who can live unsupported for limited periods Of time but need affordable homes for life in which support Can be offered	50
B	Individuals who are expected to always require a minimal level Of support and who require affordable homes for life	30
C	Individuals who have no fixed abode, and for whatever reason Find difficulty in maintaining a stable home base. These Individuals are often referred to as having chaotic lifestyles and Many have multiple difficulties	50
D	Individuals currently in accommodation with either high level Specialist support, or in group/shared homes with support who Require affordable safe accommodation on a long term basis with Varying degrees of support	30
E	Individuals who require safe affordable long term accommodation to maintain their mental health and well-being but remain low Priority on the housing list	35
F	Individuals with progressive illness(CJD/early onset dementia/Huntingtons) and blood borne viruses whose support needs increase and change with time, but who also need long term Accommodation in the community for as long as possible	20
G	Young people referred for Mental Health Support	30
H	Ex offenders with complex needs	20 (5 young/15 adult)

Action	Timescale
Designation of general affordable Housing(1 & 2 bed) islandwide	ongoing
Sheltered accommodation with 24 hour support: further development	ongoing
Direct access hostel for all client groups, but including those with mental health problems	Year 1
Night shelter (as above)	Year 1/2
Private sector accommodation with support offered to tenants with support needs, and landlords,through FSS	ongoing
Development of robust communication systems and networks across agencies	Year 1

SP3 Form Status Report

Client Group: People with Mental Health Problems

Provider: Avalon House

Service: PG Tomlinson

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Isle of Wight Housing Association

Service: Carisbrooke Road, Dispersed Service, Hannah House

Sandham House,Milligan House

Total Number of Services with SP3 Form Status: 'Accepted' : 5

Provider: Jan White

Service: Jan White

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Jig-Saw

Service: Jig-Saw-Floating Support, Jig-Saw-Refuge

Total Number of Services with SP3 Form Status: 'Accepted' : 2

Provider: Julie Clift

Service: St Peters Flats

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Mr M Sallam

Service: Brencliff Care Home, Firdale

Total Number of Services with SP3 Form Status: 'Accepted' : 2

Provider: St Anne's Foundation

Service: St Annes Foundation

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Stonham Housing Association Ltd

Service: Mental Health Resettlement, Supported Housing

Total Number of Services with SP3 Form Status: 'Accepted' : 2

Provider: The Real World Trust

Service: Positive Engagement Team-Self Harmer Support Service

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 15

Total Number of Providers with Services at SP3 Form Status: Accepted : 9

5.4 Services for People with a Physical Disability or

Sensory Impairment

The Council, like most authorities, struggles to meet the demand for accessible housing and for the provision of adaptations to existing or new client groups. A disproportionate amount of disabled people live in social housing compared to the owner occupied sector. Current Disabled Facilities grants applied for are about 180 per annum, with a waiting time of about one year. Demand is increasing, so this may increase further. About 60% of applications are in RSL accommodation.

Those individuals seeking independence for the first time from either a family or institutional setting are likely to find housing a complex issue. There are likely to be more problems to resolve before a tenancy may be taken up with a mainstream housing provider, or affordable accessible housing may be attained in the owner occupied market, than for those with no disability. Occupational Therapy report that there appear to be a rising number of disabled children, with applications for complex wheelchairs increasing by 100% this year. These individuals will as they mature need to have their housing and support needs addressed if they are to live independent lives in the community.

Recognition must be given to those wishing to leave hospital but are unable to do so due to waiting for alternative housing and/or adaptations. The Local Authority's stretched resources and therefore timescales will have a direct impact upon the health service capacity. Sufficient planning should be undertaken to consider the size, type and location of future new build or refurbishment to meet the perceived needs.

Actions	Timescale
Establish joint protocols to support the provision and access to an integrated adaptations system. This has the potential to reduce time and cost savings to all involved.	2 – 5 years
The development of outreach (FSS) services to assist individuals in maintaining a tenancy, to enable a range of lifestyle choices.	1 year
The development of a central information resource of those in need, met and unmet, and those social housing dwellings which have been adapted through the public purse to facilitate and sustain independent living for persons with a sensory or physical disability.	Year 2

SP3 Form Status Report

Client Group: People with a Physical or Sensory Disability

Provider: Hampshire Deaf Association

Service: East Hill Home for the Deaf

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Isle of Wight Housing Association

Service: 3 Chestnut Court

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Isle of Wight Society for the Blind

Service: Isle of Wight Society for the Blind

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Leonard Cheshire Homes

Service: IW Cheshire Home, Leonard Cheshire Care at Home Service

Total Number of Services with SP3 Form Status: 'Accepted' : 2

Provider: RNID

Service: Sound Advice-Floating Support Service, Sound Advice-Outreach Service

Total Number of Services with SP3 Form Status: 'Accepted' : 2

Provider: South Wight Housing Association

Service: Carita House

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 7

Total Number of Providers with Services at SP3 Form Status: Accepted : 6

5.5 People with Complex Needs

It is recognised that there will be people who are in need of a service who do not fit neatly into one client group category, particularly people who are not the responsibility of the statutory services. However, information tends to be available under a client group heading and for the purposes of this document, needs will be looked at under a client group heading, with the implicit understanding that an individual receiving a service may have a number of different needs.

5.6 Substance Misuse

There are generally accepted to be about 2500 people on the Isle of Wight who drink in excess of Government guidelines and are at risk of health damage.

Extrapolation from national figures would suggest a client group of about 300 active class A drug abusers of which, approximately 50% are injecting. Preferred drug of choice is Heroin. Amphetamine usage has fallen in recent years although “Rave” drugs are still prevalent. There has been a recent increase in use of cocaine in all forms, particularly “crack”.

Cannabis usage is widespread although there has been an increase in people presenting to services with problems associated with heavy usage.

Ryde remains the main “gateway” for drug importation to the Island.

The Drug Action Team is a multi-agency partnership that plans and commissions a wide range of substance misuse services. This ranges from education in schools through to treatment for addictions, interventions in the criminal justice system, to building community capacity as well as ensuring social support systems are in place.

Housing related support services funded through Supporting People can play a vital part in enabling people who misuse substances to regain their independence, manage their dependency and minimise the harm they do to themselves and others.

Not all drug users ask for services, particularly, the more chaotic users, therefore any statistics are likely to be an underestimate. However, it is a fact that the numbers of people with substance misuse problems on the island has dramatically increased over the last few years. This growth in use has been reflected in people accessing the services of supported housing providers.

There are however management problems associated with housing those who misuse drugs and alcohol, including the difficulties of housing users, ex-users and non-users together, the targeting of premises by dealers, visitors causing problems and accessing detox for residents who are motivated to stop. Winter comfort and the proposed amendment to Section 8 of the Misuses of Drugs Act will require providers to review their policies and procedures. A priority for the Islands DAT’s Plan for 2002 is to increase capacity at PCT level for prescribing and drugs workers who support prescribing. In future years, additional capacity is sought to be built but also to increase access to rehabilitation and social care services that help to lead to and maintain abstinence.

Research undertaken in 1997 found that from a total sample of 400 social housing tenants, almost 20% admitted to drinking regularly and over one-quarter admitted to drinking stronger alcohol (spirits, sherry or strong beer/lager). 20% estimated that they drank over 21 units per week and almost 10% admitted that they drank over 40 units per week. Of those who reported that they drank alone, just under a fifth also reported that they drank more than 40 units each week. The data also indicated an overlap between those respondents who had alcohol related problems and those with mental health problems.

The needs of young people who misuse substances, and offenders are acknowledged as a significant percentage of this client group.

Floating support services for the client groups are growing with the limiting factor being adequate housing. Estimates as to need are difficult to substantiate but would appear to be in the region of 30+ units per year.

Action	Timescale
Floating Support Schemes that focus on tenancy maintenance and harm minimisation	1 year

SP3 Form Status Report

Client Group: People with Drug Problems

Provider: Island Drug and Alcohol Service

Service: IDAS Island Drug and Alcohol Service

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 1

Total Number of Providers with Services at SP3 Form Status: Accepted : 1

Client Group: People with Alcohol Problems

Provider: St Anne's Foundation

Service:

St Anne's Support Team

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: The Real World Trust

Service:

Butler Gardens

Positive Engagement Team

Positive Engagement Team-Alcohol & Drug Service(A)

Positive Engagement Team-Dual Diognosis Service(B)

Total Number of Services with SP3 Form Status: 'Accepted' : 4

Provider: The Scott Community Limited

Service:

Christian Respite Centre

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 6

Total Number of Providers with Services at SP3 Form Status: Accepted : 3

5.7 People who self harm

Statistics regarding this much overlooked but significant group are difficult to substantiate, as collection is patchy. Last year, however, the Mental Health Liaison Nurse for people who self harm reports in excess of 700 episodes arriving at St. Mary’s A&E Department. Even allowing for multiple reporting and episodes this would still point to a significant number of people who require support.

It is in the nature of the condition that people are cautious about disclosing the nature and reason for their injuries and distrust statutory agencies.

A pilot floating support scheme is in operation and has had a positive impact on clients welfare both in the reduction of self harm incidents and in a general improvement in welfare, particularly through addressing the loneliness and isolation that is common to this condition.

The needs of this client group will have been included in the sections for mental health, substance misuse, young people, as well as older people. It is not a separate client group for Supporting People purposes.

5.8 HIV/Aids

There are 17 clients currently engaged with services on the Isle of Wight. Best estimates put the potential client group at between 100 and 150. Many of this client group are loath to engage with existing services as the services are all provided by statutory agencies and there is a perceived fear of breach of confidentiality particularly as the Government have changed the rules on disclosure.

Floating Support for this client group is further complicated by the fact that the support profile will be inverse to the norm. That is the amount of support will increase over time and only float off when the client dies. This will obviously have an impact on budgets in years to come.

A Needs Sub-Group has been set up using the existing HIV/AIDS Network. The network will sit as the Blood Borne Virus (BBV) Needs Group and feed strategy into the Mental Health Needs Group.

The current floating support scheme is being expanded and specialist training is being provided by the Network to housing workers.

It must also be taken into account, in any strategy, the possible needs for adaptations to accommodation as the condition progresses.

The figures for service take up would seem to preclude any provision of specialist, hostel type, accommodation on the Island and this may well have an impact on Cross Authority issues.

SP3 Form Status Report

Client Group: People with HIV / AIDS

Provider: The Real World Trust

Service: Positive Engagement Team-HIV Service

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 1

Total Number of Providers with Services at SP3 Form Status: Accepted : 1

5.9 Women Experiencing Domestic Violence

Many women experiencing domestic violence require, as a frontline service, safe and confidential supported housing in the short term. This is provided by the Islands Women’s Refuge. The prevalence of domestic violence means that in order to fulfil Audit Commission requirements (one refuge place per 10,000 head of population) we need to increase our overall provision by 7 family refuge places in the next 5 years. It is expected that this will include the needs of ethnic minority women as well as offering a greater range of choice in accommodation types, such as dispersed units and supported move-on properties for families resettling in the community after leaving refuge accommodation. Research also shows that supported resettlement from refuge accommodation increases women’s chance of sustaining a new tenancy and rebuilding her and her children’s life after violence.

Services for the needs of children who have experienced or have witnessed violence have been developed within the refuge movement and are vital to the recovery of families as a whole. Although Supporting People financial programmes may not be able to specifically support these service needs, provision must be encouraged in other complimentary funding streams to ensure the specialised needs of children are met.

Action	Timescale
To increase family refuge provision to meet audit commissions PI’s. This would mean an increase of 7 places	5 years

SP3 Form Status Report

Client Group: Women at Risk of Domestic Violence

Provider: Island Womens Refuge

Service: IWR, IWR Outreach

Total Number of Services with SP3 Form Status: 'Accepted' : 2

Total Number of Services with SP3 Form Status: Accepted : 2

Total Number of Providers with Services at SP3 Form Status: Accepted :

5.10 Teenage Pregnancy

The issue of Teenage Pregnancy has come to the fore through the national Teenage Pregnancy report by the Social Exclusion unit (1999) which aims to build on developing an integrated strategy to cut rates of teenage pregnancy towards the EU average and to propose better solutions to combat the risk of social exclusion for vulnerable teenage parents and their children. The Isle of Wight has slightly higher rates of conception than the national average with 10.2 per 1,000 compared to 9 per 1,000 for under 16 year olds and 58.54 per 1,000 compared to 46 per 1,000 for under 18 year olds.

The Teenage Pregnancy Unit, the DTLR and the Housing Corporation have highlighted teenage pregnancy, as a priority need. In terms of housing, the Report found that for many young mothers, a flat of their own with a young child is an isolating experience when they are already isolated from their peers by being a parent. Action point 29 states that, “By 2003, all under 18 teenage parents who cannot live with family or friends should be placed in supervised semi-independent housing with support, not an independent tenancy”.

Although detailed investigation has not yet been carried out, there is no evidence to suggest that there are significant numbers of under 18 teenage parents who are housed without support, and there is evidence to suggest that supported housing projects are providing services to this client group. Although, the support issues for young mothers does indicate that some specialist provision would be desirable.

In 1999, research showed that 50% 0f female care leavers were parents by the age of 19.

The information on teenage pregnancy issues is not exhaustive but is indicative of the scale of the need and the degree of unmet need and the demand for provision is periodically reviewed. Supported housing projects are providing a limited and diminishing service to this group. The hostels, Foyer and Sandham Lodge (apart from the flat) do not provide accommodation for single mothers The Independence Support Project (ISP) supported lodgings scheme has only 1 provider who could offer accommodation suitable for single mothers. Some single mothers in the care of the local authority are able to remain in foster care up to the age of 18. Some young single parents are placed in bed and breakfast accommodation because of the lack of a suitable alternative. This is not a safe or adequate response to need.

There is also a chronic lack of move on accommodation which necessitates the use of the private sector.

Action	Timescale
“Core & Cluster” accommodation offering a range of community based services including floating support	Year 2 – 3

SP3 Form Status Report

Client Group: Teenage Parents

Provider: Isle of Wight Housing Association

Service: Parent and Baby Unit

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 1

Total Number of Providers with Services at SP3 Form Status: Accepted : 1

5.11 Young Vulnerable People 16-25

Most young people are able to live safely and appropriately with family or friends. However, a minority of young people will not be able to make their own appropriate accommodation arrangements and may be vulnerable and in need of support to develop their independence and life skills

Supporting People will have an important role to play in ensuring that there is an appropriate range of housing and support services to meet these needs.

There were a total of 103 young people receiving After Care services at September 2001 who were living in a range of accommodation from social housing tenancies, supported lodgings, supported housing and sharing with friends. It is estimated that 75% are living in suitable accommodation, of the remainder, some were in prison, some were inadequately housed and some no longer had contact with the authority. This would include some young Care Leavers who are living with friends, homeless young people and those in other living circumstances. There is a perceived gap of supported accommodation for Care Leavers who need more intensive support. The Care Leavers legislation, which was implemented in October 2001, will mean that young people aged 16 and up to 18 will no longer be eligible for benefits and housing and other costs will be administered by Social Services. Planning for this is being undertaken now.

 Statistics available for 2001/02 showed that 14% of care leavers at age 19 did not have suitable accommodation.

.

There is a much larger group of young vulnerable people who are not Care Leavers who require housing support, both on a short-term emergency basis and longer term. The Young Single Homeless Report in 1999 identified that the incidence of homelessness amongst young people and the actual numbers of young homeless people has been increasing and is likely to increase in the future. Whilst there is a range of accommodation currently available, perceived gaps in services of direct access/short stay accommodation as well as longer stay housing support provided through floating support were identified.

16 & 17 year olds are now a priority needs group if they are homeless, and the housing needs of young offenders (who may also be care leavers) need to be taken into account. The Youth Justice Board Performance Measure 12 requires Youth Offending Teams to ensure that ‘all young persons subject to community interventions or on release from the secure estate have satisfactory accommodation to go to’. Close liaison between YOT, Probation, Housing and Social Services will be needed to ensure the needs of young offenders are included in any development.

Information about the more specialist needs of other groups are emerging and being identified such as young people at risk from prostitution who require safe accommodation

Action Issues	Timescale
Additional emergency access accommodation which provides for 16 + 17 year olds, including young offenders	Year 2 – 3
Development of a range of supported lodgings, including that which can accommodate young offenders	Year 1
Suitable “move-on” accommodation	Year 1-3
A range of community based and tenancy resettlement support schemes	Year 1-3
high/intensive support accommodation for more challenging young offenders	Year 1-3

SP3 Form Status Report

Client Group: Young People at Risk

Provider: Isle of Wight Housing Association

Service: Young Persons Accommodation Scheme

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: Medina Housing Association

Service: Foyer for the Island

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 2

Total Number of Providers with Services at SP3 Form Status: Accepted : 2

5.12 Offenders, ex-offenders and those at risk of offending

Home Office research has indicated that accommodation is a criminogenic factor and that those released from prison without stable accommodation have a greater likelihood of re-offending than those with suitable accommodation on release. National research, which looked at all referrals over a two-month period, showed considerable unmet need, particularly for offenders with substance misuse problems. Qualitative research suggests demand is for independent living although there is still some demand for shared living. Offenders are one group that may be part of the cross Authority arrangements. This may be particularly so in cases which involve serious offenders who represent real and imminent risk of serious harm to the public. The Home Office expects inter-agency collaboration in meeting the needs (including re-housing where necessary) of such ex-offenders in the interests of public safety.

Some offenders will also have needs that are covered by the client groups covered elsewhere in this strategy and their needs met across the range of provision. Particular attention is drawn to the numbers of offenders who have a learning disability

Home Office statistics show that one in three adult males have a criminal conviction, excluding road traffic matters. To clarify the definition of the term ex-offenders, ex-prisoners and people at risk of offending for the purpose of the Supporting People Strategy, the definition used by the National Probation Service – Hampshire and Isle of Wight Area and Wessex YOT is “any person currently under the supervision of the Hampshire Probation Service or the Wessex YOT or having been under the supervision of one of these agencies in the last 12 months, or has been released from prison or special hospital within the last 12 months” .

The needs of serious offenders whose housing may be decided through Multi Agency Public Protection Procedures will more properly be addressed through cross authority services.

The needs of young offenders have been mentioned in the previous section, but attention should be drawn to young repeat offenders, and more challenging offenders (for instance, arsonists/schedule 1 offenders). These are often excluded from supported housing schemes on the basis of the risk they pose to other residents, the property or the community. There is currently no provision for these young people on the Island, and while the need may be small, it needs to be addressed.

Action	Timescale
Develop further FSS schemes that focus on tenancy maintenance and harm minimisation	1 year
Expansion of the HAAS Services by 2 additional FSS workers	Year 1
Minimum of 1 emergency bed for ex-offenders	Year 1
Development of 5 move on units of accommodation with support. Tenancy period 12 months maximum	Year 1
Nomination rights to 5 units of RSL accommodation	Year 1
Intensive supported accommodation for challenging young offenders, including emergency access.	Year 2/3

SP3 Form Status Report

Client Group: Offenders or People at risk of Offending

Provider: Stonham Housing Association Ltd

Service: Housing Accommodation & Advice Service

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 1

Total Number of Providers with Services at SP3 Form Status: Accepted : 1

5.13 People in Local Authority and RSL Tenancies who require Support in Order to Sustain Their Tenancies

There are increasing numbers of people living in ordinary housing who are vulnerable to some degree, partly due to the decline in institutional care that resulted from Community Care. If vulnerable people living in mainstream accommodation do not receive basic support – with budgeting and other everyday skills that most of us take for granted, they may fall into difficulty and ultimately lose their tenancy. The Audit Commission Report “Home Alone” outlines that early intervention prevents crisis response to situations, such as hospitalisation or homelessness services; specialised provision that is expensive. Local research carried out in 1997, entitled “Single People, Why Should We Care” which undertook 400 structured interviews with social housing tenants indicated that:

24.3% of the sample had been rehoused after being accepted as statutorily homeless by the local authority

10% of the sample had moved once within the previous 3 months and almost a quarter had moved twice within a year. This would indicate that for a significant minority of tenants, the process of settling into an independent tenancy is not being successfully completed.

Almost 10% of respondents had been living in hospitals, prison, hostels or refuges prior to being rehoused into their tenancies.

One in seven respondents had been in local authority care as a child. This varied across age bands and was highest in the 40-44 band (21%) and the 25-29 band (20%).

The issues with which respondents required most help were those concerned with financial matters, especially benefit awareness and making claims for benefit entitlements. These problem areas were generally ‘scored’ at higher degrees of severity in relation to disruption to daily life.

The problems which have been grouped as “Personal Issues” were reported more frequently than other areas. Disturbingly 27% of respondents reported that “feeling angry or frustrated” was an issue which caused significant disruption to their lives.

All minority ethnic groups reported greater difficulties than the UK White respondents in relation to many of the problem areas explored in the research.

Almost a fifth of the sample reported that they have visited their GP for reasons concerning their mental health.

Of those respondents who acknowledged problems in relation to alcohol and substance misuse, the pattern of accessing health care appeared to be via crisis services.

Tenancy breakdown amongst young people continues to be a problem, particularly young men, and there is a need to identify support services for this group. If people do not ‘fit’ within one of the client categories for Supporting People, then there will not be a forum to represent their needs.

Action	Timescale
Development of FSS schemes which provide flexible support to all needs groups living in social housing	Year 1-2
Develop mechanism to ensure vulnerable people who do not ‘fit’ within identified client groups are included in strategic planning	Year 1

5.14 People who are homeless 

The Homelessness Act 2000 will impact on the local authorities statutory requirements for supported housing as the Bill will extend the groups of vulnerable homeless people who have a priority need for housing, including Care Leavers and others with an institutionalised background, the victims of domestic violence and 16-17 year olds.

The Salvation Army is currently developing a scheme for a Direct Access hostel on the Isle of Wight, which will be included as a pipeline scheme within Supporting People.

Supporting People services will have an important role to play in ensuring that there is an appropriate range of housing related support services to meet the needs of people who are homeless.

Action	Timescale
Develop FSS and innovative integrated support packages for those homeless applicants in temporary accommodation	Year 1
Direct Access Hostel for homeless people	Year 1

SP3 Form Status Report

Client Group: Homeless Families with Support Needs

Provider: Island Womens Refuge

Service: Island Womens Refuge

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Provider: South Wight Housing Association

Service: Yarborough House

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Medina Housing Association

Un named service: 1

Total number of Services with SP3 form status ‘accepted’ :1

New Horizons Ltd

New Horizons IOW Ltd: Floating Support Scheme

Total number of Services with SP3 Form Status ‘Accepted’ :1

Provider: The Real World Trust

Service: Positive Engagement Team-Family Support Service

Total Number of Services with SP3 Form Status: 'Accepted' : 1

Total Number of Services with SP3 Form Status: Accepted : 3

Total Number of Providers with Services at SP3 Form Status: Accepted : 3

6 Key Issues arising from Supply Mapping

The tables attached in appendix 2 provide an overview of the key areas and will be a valuable source of information for all partners and the Supporting People Programme. The table below outlines those contained in the appendix.

Table	Title	Table Versions
1	Service Type by client group	A sum of household units per client group/service type (and corresponding percentages of totals)
2	Analysis of service type by ethnic origin	A count of services per service type. Ethnic origin
3	Client group by service provider type	A sum of household units per client group/service provider type
4	Analysis of client group exclusions	A count of services per client group/exclusion type
5	Support provision capacity type	A sum of household units per support provision (and corresponding percentages)
6	Analysis of property registration status	Percentage of properties per registration status for each client group
7	Analysis of designated CA services	A sum of household units per client group/service type
8	Funding of services	A percentage of properties per service provider/accommodation manager type
9	Service provider type by accommodation manager organisation type	A count of properties per service provider type/accommodation manager type
10	Service provider type by landlord organisation type	A count of properties per service type/landlord organisation type

Table 1 this identifies the sum of household units by client groups which is currently 6253 units across all client groups. There are a significantly high proportion of older people with support needs

Table 2 this identifies service type by ethnic origin. There are currently no services or schemes specifically designated as for black minority ethnic or culturally specific on the island.

Table 3 this indicates client group by the service provider. The highest proportion of services provided are for older people with support needs

Table 4 this is where a provider has stated that they will be unable to accommodate particular client groups. However, this is not clear whether clients are excluded on the basis of their needs or excluded on the basis of inappropriate services for their needs.

Table 5 This indicates support provision capacity. The highest proportion of services provides an alarm/on call system which fits in with the higher proportion of older people support services

Table 6 this is an analysis of property registration status

Table 7 this analysis of designated cross authority services will; be updated once the cross authority survey has been completed

Table 8 the information regarding the funding of services is not yet complete

Tables 9 & 10 relate to the registered social landlord as the principle provider of accommodation.

The findings of the supply mapping will support future planning to help identify where services should be developed.

7 Comparisons to the ODPM Supply Profiles

The ODPM (The Office of the Deputy Prime Minister) has provided a needs profile for the Isle of Wight showing expected provision in relation to national data. This is summarised below and comparisons made with the results of the Isle of Wight supply mapping.

Main points to note:

There may be some differences in data that can be attributed to the different ways in which some providers have filled in their SP3 forms. Further conclusions are likely to be drawn from this data. For example, there appears to be no provision for people with drug problems, as services for this group are included with those for people with alcohol problems. The right hand columns with minus figures indicate service areas where further provision appears to be needed.

7.2 Isle of Wight Profile

Table 1 – Service provision for Main Client Groups

Client Mix According to the Primary Group	ODPM Estimate for Isle of Wight				Actual Provision from Supply Mapping		Support Needs
	Supported Accm.		Floating Support		Supported Accm.	Floating Support	Supported Accm.	Floating Support
	Range		Range
	Higher	Lower	Higher	Lower
Older People with Support Needs	835	1683	10	220	1142	370	-541	150
Older People with Mental Health Problems/Dementia	Included above in Older People with Support Needs
Frail Elderly	Included above in Older People with Support Needs
People with Mental Health Problems	47	197	33	47	121	295	-76	248
People with Learning Difficulties	24	107	3	10	156	35	49	25
People with a physical (or sensory) Disability	18	123	0	1	39	850	-84	849
Single homeless people with support needs	2	94	2	63	101	0	7	-63
Rough sleepers	Included above in Single homeless People with Support Needs
Travellers	Included above in Single homeless People with Support Needs
People with Alcohol problems	10	14	0	2	93	130	79	128
People with Drug problems	4	36	1	3	0	0	-36	-3
Offenders or people at risk of offending	2	7	1	95	13	100	6	5
Mentally disordered offenders	Included above in Offenders or people at risk of offending
Young people at risk or leaving care	16	42	5	38	98	0	56	-38
Women at risk of domestic violence	2	13	0	1	6	20	-7	19
People with HIV/AIDS	6	117	3	33	0	60	-117	27
Homeless families in need of support	1	20	0	2	55	100	35	98
Teenage parents	Included above in Homeless families in need of support
Refugees	0	2	0	1	0	0	-2	-1
Generic	Not previously recorded				30 Excluded in Total	820 Excluded in Total
Total Client Count	967	2455	58	516	1827	1960	-628	1444

8 Needs Profiling

The Government is still developing guidance on needs mapping and there is no requirement to include needs mapping in the Shadow Strategy. However, a substantial amount of needs mapping has been carried out on the Isle of Wight over recent years and the information obtained is in the main comprehensive and detailed. Due to the diversity of information it is difficult to compress into a single summary, however, there are a number of themes that emerge which are detailed below:

There should be a range of options available for all client groups developed in consultation with service users and their carers

For some client groups there is a relatively high level of provision, however, the provision is not always the most appropriate way to address current needs and alternatives need to be developed

There is very poor provision of services available to those in the more rural parts of the island

The preferred model for provision as identified by users, are for options that promote independence.

It is anticipated that further guidance will be received from central Government in late 2002.

9 Service Quality & Reviews

9.1 Timing of reviews

The Government requires all services funded by Supporting People to be reviewed within the first 3 years.

Initially every service provider currently in receipt of either legacy funding or transitional housing benefit will receive an interim contract which will run from April 2003 until the first service review. After the service has been reviewed, a decision is made whether to renew each contract.

9.2 Proposed Review Programme

Having regard to all guidance provided by the Government and local information the following programme is proposed for the Isle of Wight.

Year 1

v Single homeless with support needs

v Homeless families with support needs

v People with alcohol problems

v Ex- Offenders or people at risk of offending

v People with drug problems

v Mentally disordered offenders

v Young people at risk

v Teenage parents

v Young people leaving care

v People at risk of domestic violence

v Rough sleepers

v People with HIV/Aids

v Refugees

Year 2

v Frail elderly – to include extra care sheltered

v Older people with support needs

Year 3

v Older people with mental health problems/dementia

v People with mental health problems

v People with a learning disability

v People with physical or sensory disability or impairment.

10 Contingencies, Risk & Issues

The ODPM has announced that it will be issuing further guidance on contingency planning.

In the meantime, certain risks have been identified and are being addressed.

Identified Risk	Contingency
Service providers not paid from Supporting People day to day and therefore are unable to meet their contractual obligations	The main risk was the failure of IT. To combat this risk an IT strategy has been designed where careful consideration is given to this risk and procedures developed to combat the risk
Providers unable to meet obligations and service, folds	The greatest risk comes from smaller providers. Therefore in order to minimise the risk, it is the smaller provider on the whole who will be reviewed in year 1, when their viability will be assessed and remedial action taken if necessary

11 Annual Statement

The annual statement will provide a high level overview of, and funding implications of the shadow strategy along with details of proposed new schemes if funds are available to increase the number of services offered by 10%.

The annual statement is a section of the shadow strategy which requires a substantial amount of work. The process will require providers to submit pipeline schemes on the basis that the SP ‘pot’ may increase by between £150-200,000 in 2004-5. These will be submitted to the Strategic Core Group in September for consideration.

12 Glossary of terms

Glossary of terms
Accreditation	Formal way of confirming your organisation meets the required standard
Annual statement	This is produced annually by the CB for submission to the DTLR. It contains the detail behind the shadow strategy/5 year strategy and communicates variations since the strategy was first submitted
BVR	Best Value Review – these are undertaken by LA’s to ensure that their services are the best value they can possibly be – quality for money etc. Supporting People BVR’s could be carried out at the programme level, at the service level, cutting across all client groups or by way of any appropriate variation
Block Contracts	The purchase of support services for more than one person, usually in advance of the service being delivered
Client group	A classification applied to a person according to their support needs. A person may fall into a number of such classifications
CB	Commissioning Body – This is a partnership of the LA, health and probation services. The CB may not be formally constituted but will have terms of reference which defines its roles and responsibilities
Cross Authority issues	Matters relating to a service that cross local authority boundaries, including assessing need and supply for services strategic planning, funding, monitoring reviewing and decision-making
DTLR	Department of Transport, Local Government and the Regions – now the ODPM
DWP	Department of Work & Pensions – formally DSS.
FSS	Floating Support Scheme – a support service which is not linked to a specific property but can be applied in a range of situations/locations
Himp	Health Improvement Plans – jointly developed by the health partnership
Interim Contract	Formal document between SP programme and the provider to show what services are offered and to make sure that the provider receives payment for the services they intend to deliver
Legacy Funding	SMHG, PAGs etc
ODPM	Office of the Deputy Prime Minister – Formally the DTLR - The Governing Body for the Supporting People Programme
PCT	Primary Care trust – formed from the health authority on 1.4.2001
PI’s	Performance indicators – these are there measures by which service\e providers will be monitored
PAGs	Probation Accommodation Grants – a grant by the home office to probation to fund accommodation and support for ex-offenders
Provider	Organisation providing housing related support services
Scheme Review	Scheme reviews are the mechanism by which LA’s will manage the transition from existing service provision to the new patterns of service delivery
Shadow strategy	This is produced in place of the 5 year strategy in the interim phase
SMHG	Supported Housing Management Grant – money given by the housing corporation to housing associations to develop schemes
SP	Supporting People
Spot Contracts	The purchasing of support services for individuals, usually on an emergency basis
Steady State	This refers to the period when all LA’s and service providers have been fully transitioned to the SP Programme
Sunset Day	6.4.03 – the official day that THBs will cease
Supply Mapping	The process by which information on current service provision is captured
SP day	1.4.03 – the cut off point for a number of activities which will kick start the SP programme

Appendix 1

List of Stakeholders

1.0 Partners

1.1 Isle of Wight Council

1.2 The Hampshire and Isle of Wight Probation Service

1.3 The Isle of Wight Primary Healthcare Trust

2.0 Providers

2.1 Abbeyfield Bembridge Society Ltd

2.2 Abbeyfield Cowes Society Ltd

2.3 Abbeyfield Newport (IOW) Society Ltd

2.4 Abbeyfield Ryde Society Ltd

2.5 Abbeyfield Shanklin Society Ltd

2.6 Abbeyfield Ventnor Society Ltd

2.7 Abbeyfield Yarmouth Society Ltd

2.8 Age Concern (IOW)

2.9 Avalon House

2.10 Brighstone Grange Ltd

2.11 Cheran House Ltd

2.12 Companions of ST Martin

2.13 Cross Keys Support Group

2.14 D-Care Support

2.15 Entwistle & Le Brecht

2.16 Hampshire Deaf Association

2.17 Housing 21

2.18 Independence Support Project

2.19 Independent Housing Advice Centre

2.20 Island Drug & Alcohol Service

2.21 Island Women’s Refuge

2.22 Isle of Wight Council

2.23 Isle of Wight Housing Association

2.24 Isle of Wight Society for the Blind

2.25 Islecare 97 Ltd

2.26 Jan White

2.27 Jig-Saw

2.28 Julie Clift

2.29 Leonard Cheshire Homes

2.30 Medina Housing Association

2.31 Mr & Mrs A Delannoy

2.32 Mr M Sallam

2.33 New Horizons IOW Ltd

2.34 People off the Streets

2.35 Peverel Management Company

2.36 RL & J White

2.37 RNID

2.38 Ryde House

2.39 Social Services

2.40 Sound Services

2.41 South Wight Housing Association

2.42 SSAFA Forces Help

2.43 St Anne’s Foundation

2.44 Stonham Housing Association Ltd

2.45 The Island Care Partnership Ltd

2.46 The Lantern Retreat

2.47 The Real World Trust

2.48 The Scott Community Ltd

2.49 Wightcare Services

2.50 Win Currie

3.0 Service User Groups

3.1 Single Homeless People

3.2 People with AIDS/HIV

3.3 Substance Misuse

3.4 Learning Disability

3.5 Mental Health

3.6 Victims of Domestic Violence

3.7 Older People

3.8 Younger People

3.9 Ex Offenders

3.10 Physical Disability

Appendix 2

Supply Mapping Tables

Table 1

01 Client Group By Service Type
	Service Type
Client Group	Accommodation Based Service	Accommodation based with floating/resettlement/outreach support	Community or Social Alarm Service	Floating Support Service	Home Improvement Agency (HIA) Service	Outreach service	Resettlement Service	Total	Percentage
Frail Elderly	34	0	0	0	0	0	0	34	0.5%
Generic	0	30	2000	820	0	0	0	2850	42.9%
Homeless Families with Support Needs	55	0	0	100	0	0	0	155	2.3%
Mentally Disordered Offenders	13	0	0	0	0	0	0	13	0.2%
Offenders or People at risk of Offending	0	0	0	0	0	0	100	100	1.5%
Older people with mental health problems/dementia	0	0	0	0	0	0	0	0	0.0%
Older people with support needs	874	234	0	370	0	0	0	1478	22.3%
People with a Physical or Sensory Disability	26	13	0	350	0	500	0	889	13.4%
People with Alcohol Problems	33	60	0	130	0	0	0	223	3.4%
People with Drug Problems	0	0	0	0	0	0	0	0	0.0%
People with HIV / AIDS	0	0	0	60	0	0	0	60	0.9%
People with Learning Disabilities	124	32	0	0	0	35	0	191	2.9%
People with Mental Health Problems	121	0	0	280	0	0	15	416	6.3%
Refugees	0	0	0	0	0	0	0	0	0.0%
Rough Sleeper	0	0	0	0	0	0	0	0	0.0%
Single Homeless with Support Needs	41	60	0	0	0	0	0	101	1.5%
Teenage Parents	0	4	0	0	0	0	0	4	0.1%
Traveller	0	0	0	0	0	0	0	0	0.0%
Women at Risk of Domestic Violence	0	6	0	20	0	0	0	26	0.4%
Young People at Risk	0	64	0	0	0	0	0	64	1.0%
Young People Leaving Care	34	0	0	0	0	0	0	34	0.5%
Total	1355	503	2000	2130	0	535	115	6638	100.0%
Percentage	20.4%	7.6%	30.1%	32.1%	0	8.1%	1.7%	100.0%

Table 2

02 Service Type By Ethnic Origin
	Service Type
Ethnic Origin	Accommodation Based Service	Accommodation based with floating/resettlement/outreach support	Community or Social Alarm Service	Floating Support Service	Home Improvement Agency (HIA) Service	Outreach service	Resettlement Service	Total
Any Other Asian Background	10	1	0	0	0	0	0	11
Any Other Mixed Background	10	1	0	0	0	0	0	11
Bangladeshi	10	1	0	0	0	0	0	11
Black – African	10	1	0	0	0	0	0	11
Black - Any Other Black Background	10	1	0	0	0	0	0	11
Black – Caribbean	10	1	0	0	0	0	0	11
Chinese	10	1	0	0	0	0	0	11
Indian	10	1	0	0	0	0	0	11
Not Stated	10	2	0	2	0	0	0	14
Other Ethnic Origin	0	0	0	0	0	0	0	0
Pakistani	10	1	0	0	0	0	0	11
White - Any Other White Background	10	1	0	0	0	0	0	11
White and Asian	10	1	0	0	0	0	0	11
White and Black African	10	1	0	0	0	0	0	11
White and Black Caribbean	10	1	0	0	0	0	0	11
White British	11	1	0	0	0	0	0	12
White Irish	11	1	0	0	0	0	0	12

Table 3

03 Client Group by Service Provider Type
	Service Provider Type
Client Group	Charitable Organisation	Local Authority - Housing Dept	Local Authority - Joint Social Services/Housing	Local Authority - Social Services Dept	LSVT(RSL)	NHS Trust	Other	Private Company	Private Individual	RSL	Voluntary Not for Profit Organisation	Total
Frail Elderly	27	0	0	0	0	0	0	0	0	7	0	34
Generic	100	0	0	620	0	0	0	130	0	0	0	850
Homeless Families with Support Needs	0	0	0	0	0	0	0	40	0	55	60	155
Mentally Disordered Offenders	0	0	0	0	0	0	0	0	13	0	0	13
Offenders or People at risk of Offending	0	0	0	0	0	0	0	0	0	100	0	100
Older people with mental health problems/dementia	0	0	0	0	0	0	0	0	0	0	0	0
Older people with support needs	194	0	35	24	0	0	200	159	11	855	0	1478
People with a Physical or Sensory Disability	0	0	0	0	0	0	0	0	0	13	876	889
People with Alcohol Problems	0	0	0	0	0	0	0	0	0	23	200	223
People with Drug Problems	0	0	0	0	0	0	0	0	0	0	0	0
People with HIV / AIDS	0	0	0	0	0	0	0	0	0	0	60	60
People with Learning Disabilities	17	0	14	0	0	0	0	88	18	54	0	191
People with Mental Health Problems	0	0	0	0	0	0	0	0	49	286	81	416
Refugees	0	0	0	0	0	0	0	0	0	0	0	0
Rough Sleeper	0	0	0	0	0	0	0	0	0	0	0	0
Single Homeless with Support Needs	0	0	0	0	0	0	0	0	0	41	60	101
Teenage Parents	0	0	0	0	0	0	0	0	0	4	0	4
Traveller	0	0	0	0	0	0	0	0	0	0	0	0
Women at Risk of Domestic Violence	26	0	0	0	0	0	0	0	0	0	0	26
Young People at Risk	0	0	0	0	0	0	0	0	0	64	0	64
Young People Leaving Care	0	0	34	0	0	0	0	0	0	0	0	34
Total	364	0	83	644	0	0	200	417	91	1502	1337	4638

Table 4

04 Client Group by Service User Exclusions
	Service User Exclusion Types
Client Group	All offenders	Couples	No specific exclusions: decided on case by case basis	Other	People at risk of self harm	People who misuse alcohol	People who misuse drugs	People with a history of violence	People with arson convictions	People with challenging behaviour	People with dementia	People with mental health problems	People with multiple disabilities	People with pets	Serious offenders	Women with dependent males over a specific age	Services with Exclusions (as percentage of all Services)
Frail Elderly	3	1	2	1	3	3	3	3	3	3	3	3	3	2	3	2	100.0%
Generic	0	0	3	0	0	0	0	0	0	0	0	0	0	0	0	0	60.0%
Homeless Families with Support Needs	0	0	3	0	0	0	0	0	1	0	1	0	0	1	1	0	100.0%
Mentally Disordered Offenders	0	0	0	0	1	0	0	0	0	0	1	0	1	1	0	0	100.0%
Offenders or People at risk of Offending	0	0	0	0	0	0	0	0	0	1	1	0	1	0	0	0	100.0%
Older people with mental health problems/dementia	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0.0%
Older people with support needs	5	3	34	1	5	5	6	6	11	7	13	5	4	7	10	8	91.8%
People with a Physical or Sensory Disability	0	0	6	0	0	0	0	0	0	0	1	0	0	0	2	0	87.5%
People with Alcohol Problems	1	2	4	0	0	0	1	0	1	0	0	0	1	1	1	1	100.0%
People with Drug Problems	0	0	1	0	0	0	0	0	0	0	0	0	0	0	0	0	100.0%
People with HIV / AIDS	0	0	1	0	0	0	0	0	0	0	0	0	0	0	0	0	100.0%
People with Learning Disabilities	2	2	18	1	0	2	3	4	7	1	1	0	0	1	6	1	100.0%
People with Mental Health Problems	3	5	9	0	1	3	4	2	2	4	5	0	6	6	6	6	100.0%
Refugees	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0.0%
Rough Sleeper	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0.0%
Single Homeless with Support Needs	0	2	2	0	0	0	0	0	1	1	2	0	1	1	2	2	80.0%
Teenage Parents	0	0	1	0	0	0	0	0	0	0	0	0	0	1	0	0	100.0%
Traveller	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0.0%
Women at Risk of Domestic Violence	0	2	2	0	0	0	0	0	0	0	0	0	0	0	0	0	100.0%
Young People at Risk	0	0	2	0	0	0	0	0	0	0	0	0	0	1	0	0	100.0%
Young People Leaving Care	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0.0%
Total	14	17	88	3	10	13	17	15	26	17	28	8	17	22	31	20	91.0%

Table 5

05 Support Provision Capacity Summary
Support Provision	Household Units	Percentage
24 hour cover with Sleep in Staff	676	10.2%
24 hour cover with Waking Night Staff	686	10.3%
Alarm/On Call System	3133	47.2%
Day Time Staff on Site with Emergency Call Out	817	12.3%
Floating/Visiting Support	4596	69.2%
Live in Landlady / Landlord	67	1.0%
Other	1020	15.4%
Peripatetic Warden	2416	36.4%
Warden Support on Site	926	13.9%

Table 6

06 Analysis of Property Registration Status
	Registration Status
Client Group	Dual Registered care/nursing home	Fully Registered as a nursing home	Fully Registered as a residential care home	Not Registered	Part Registered as a nursing home	Part Registered as a residential care home	Total
Frail Elderly	0.0%	0.0%	0.0%	100.0%	0.0%	0.0%	100.0%
Generic	0.0%	0.0%	0.0%	100.0%	0.0%	0.0%	100.0%
Homeless Families with Support Needs	0.0%	0.0%	0.0%	94.4%	0.0%	0.0%	94.4%
Mentally Disordered Offenders	0.0%	0.0%	0.0%	100.0%	0.0%	0.0%	100.0%
Offenders or People at risk of Offending	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Older people with mental health problems/dementia	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Older people with support needs	0.0%	0.0%	8.5%	91.5%	0.0%	0.0%	100.0%
People with a Physical or Sensory Disability	0.0%	0.0%	50.0%	50.0%	0.0%	0.0%	100.0%
People with Alcohol Problems	0.0%	0.0%	0.0%	100.0%	0.0%	0.0%	100.0%
People with Drug Problems	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
People with HIV / AIDS	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
People with Learning Disabilities	0.0%	0.0%	50.0%	42.3%	0.0%	3.8%	96.2%
People with Mental Health Problems	0.0%	0.0%	18.2%	81.8%	0.0%	0.0%	100.0%
Refugees	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Rough Sleeper	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Single Homeless with Support Needs	0.0%	0.0%	0.0%	100.0%	0.0%	0.0%	100.0%
Teenage Parents	0.0%	0.0%	0.0%	100.0%	0.0%	0.0%	100.0%
Traveller	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Women at Risk of Domestic Violence	0.0%	0.0%	0.0%	100.0%	0.0%	0.0%	100.0%
Young People at Risk	0.0%	0.0%	0.0%	100.0%	0.0%	0.0%	100.0%
Young People Leaving Care	0.0%	0.0%	0.0%	100.0%	0.0%	0.0%	100.0%

Table 7

07 Analysis of Designated CAG Services
	Service Type
Client Group	Accommodation Based Service	Accommodation based with floating/resettlement/outreach support	Community or Social Alarm Service	Floating Support Service	Home Improvement Agency (HIA) Service	Outreach service	Resettlement Service	Total
Frail Elderly	18	0	0	0	0	0	0	18
Generic	0	0	0	0	0	0	0	0
Homeless Families with Support Needs	0	0	0	0	0	0	0	0
Mentally Disordered Offenders	0	0	0	0	0	0	0	0
Offenders or People at risk of Offending	0	0	0	0	0	0	0	0
Older people with mental health problems/dementia	0	0	0	0	0	0	0	0
Older people with support needs	94	134	0	0	0	0	0	228
People with a Physical or Sensory Disability	12	13	0	0	0	0	0	25
People with Alcohol Problems	23	0	0	0	0	0	0	23
People with Drug Problems	0	0	0	0	0	0	0	0
People with HIV / AIDS	0	0	0	0	0	0	0	0
People with Learning Disabilities	29	18	0	0	0	0	0	47
People with Mental Health Problems	0	0	0	0	0	0	0	0
Refugees	0	0	0	0	0	0	0	0
Rough Sleeper	0	0	0	0	0	0	0	0
Single Homeless with Support Needs	0	58	0	0	0	0	0	58
Teenage Parents	0	0	0	0	0	0	0	0
Traveller	0	0	0	0	0	0	0	0
Women at Risk of Domestic Violence	0	6	0	20	0	0	0	26
Young People at Risk	0	45	0	0	0	0	0	45
Young People Leaving Care	9	0	0	0	0	0	0	9
Total	185	274	0	20	0	0	0	479

Table 8

08 Funding of Services
	Funding
Client Group	SP Funded	No SP Funding	Mix Funded
Frail Elderly	0.0%	0.0%	0.0%
Generic	16.7%	33.3%	16.7%
Homeless Families with Support Needs	50.0%	0.0%	25.0%
Mentally Disordered Offenders	100.0%	0.0%	0.0%
Offenders or People at risk of Offending	100.0%	0.0%	0.0%
Older people with mental health problems/dementia	0.0%	0.0%	0.0%
Older people with support needs	59.2%	2.0%	2.0%
People with a Physical or Sensory Disability	12.5%	37.5%	12.5%
People with Alcohol Problems	33.3%	0.0%	50.0%
People with Drug Problems	0.0%	0.0%	0.0%
People with HIV / AIDS	0.0%	0.0%	100.0%
People with Learning Disabilities	33.3%	12.5%	16.7%
People with Mental Health Problems	56.3%	0.0%	18.8%
Refugees	0.0%	0.0%	0.0%
Rough Sleeper	0.0%	0.0%	0.0%
Single Homeless with Support Needs	60.0%	20.0%	20.0%
Teenage Parents	100.0%	0.0%	0.0%
Traveller	0.0%	0.0%	0.0%
Women at Risk of Domestic Violence	0.0%	0.0%	100.0%
Young People at Risk	0.0%	0.0%	100.0%
Young People Leaving Care	0.0%	0.0%	0.0%

Table 9

09 Provider Type by Accommodation Manager Type
	Accommodation Manager Type
Service Provider Type	Charitable Organisation	Local Authority - Housing Dept	Local Authority - Joint Social Services/Housing	Local Authority - Social Services Dept	LSVT(RSL)	NHS Trust	Other	Private Company	Private Individual	RSL	Voluntary Not for Profit Organisation	Total
Charitable Organisation	6	0	0	0	0	0	0	0	0	0	1	7
Local Authority - Housing Dept	0	0	0	0	0	0	0	0	0	0	0	0
Local Authority - Joint Social Services/Housing	0	0	0	2	0	0	0	0	29	0	0	31
Local Authority - Social Services Dept	0	0	0	0	0	0	0	0	0	1	0	1
LSVT(RSL)	0	0	0	0	0	0	0	0	0	0	0	0
NHS Trust	0	0	0	0	0	0	0	0	0	0	0	0
Other	0	0	0	0	0	0	0	1	0	0	0	1
Private Company	0	0	0	0	0	0	0	49	4	0	0	53
Private Individual	0	0	0	0	0	0	0	0	12	0	0	12
RSL	0	0	1	1	0	0	0	0	0	70	0	72
Voluntary Not for Profit Organisation	0	0	0	0	0	0	0	0	0	0	9	9
Total	6	0	1	3	0	0	0	50	45	71	10	186

Table 10

10 Service Provider by Landlord Org Type
	Landlord Organisation Type
Service Provider Type	Charitable Organisation	Health Authority	Local Authority - Housing Dept	Local Authority - Joint Social Services/Housing	Local Authority - Social Services Dept	LSVT(RSL)	NHS Trust	Other	Private Company	Private Individual	RSL	Voluntary Not for Profit Organisation	Total
Charitable Organisation	6	0	0	0	0	0	0	0	0	0	0	1	7
Local Authority - Housing Dept	0	0	0	0	0	0	0	0	0	0	0	0	0
Local Authority - Joint Social Services/Housing	0	0	0	0	2	0	0	0	0	30	0	0	32
Local Authority - Social Services Dept	0	0	0	0	1	0	0	0	0	0	0	0	1
LSVT(RSL)	0	0	0	0	0	0	0	0	0	0	0	0	0
NHS Trust	0	0	0	0	0	0	0	0	0	0	0	0	0
Other	0	0	0	0	0	0	0	0	1	0	0	0	1
Private Company	0	0	0	0	0	0	0	0	47	6	0	0	53
Private Individual	0	0	0	0	0	0	0	1	0	11	0	0	12
RSL	0	0	3	1	0	1	0	0	0	0	67	1	73
Voluntary Not for Profit Organisation	0	0	0	0	0	1	0	0	0	3	2	3	9
Total	6	0	3	1	3	2	0	1	48	50	69	5	188