PAPER E
Committee : SOCIAL SERVICES, HOUSING AND BENEFITS
SELECT COMMITTEE
Date : 14 JANUARY 2003
Title : PERFORMANCE MANAGEMENT
ARRANGEMENTS IN SOCIAL SERVICES AND HOUSING DIRECTORATE
REPORT OF THE ACTING
STRATEGIC DIRECTOR OF SOCIAL SERVICES AND HOUSING
1.
SUMMARY/PURPOSE
To inform Members of the main features of Performance Management
arrangements applied in the Social Services and Housing Directorate.
2.
BACKGROUND
2.1 Members
of the Social Services and Housing Select Committee have requested that they be
updated on performance management arrangements in use within the Social
Services and Housing Directorate.
2.2
The Directorate is required by government
directive to report its performance in considerable detail. There is also a requirement that the
Directorate perform as efficiently and effectively as possible as part of the
Council’s Best Value responsibilities.
2.3
Performance management activity is composed
of strategic management and leadership, operational management including
collection and analysis of data and communications, and a range of performance
management activities are already in place (see Appendix 1).
2.4
Appendix 1 indicates the detail and priority
given to understanding and managing high level performance indicators at a
strategic level.
2.5
The Directorate has developed skills and
processes that combine to ensure that performance is managed in a coherent and
planned way. Further improvement is
required and the Directorate is fully engaged in the current corporate
management initiative.
3.
FINANCIAL IMPLICATIONS
There
are no financial implications, aside of those detailed within current budgetary
levels.
4.
LEGAL IMPLICATIONS
There are no legal implications arising from the production of this
report. However, the non-production of
performance information, or poor assessment of the Directorate’ performance
management arrangements would have an adverse impact on the Council, possibly
resulting in financial or legal sanctions.
5. RECOMMENDATIONS
That this report be noted and Members be updated as required with regard
to progress.