PAPER B

 

                                                                                                              Purpose : For Decision

                        REPORT TO THE EXECUTIVE

 

Date :              6 APRIL 2005

 

Title:                PROPOSALS OF THE CULTURAL AND LEISURE SERVICES REVIEW PROJECT BOARD

                       

REPORT OF THE DEPUTY LEADER

 

IMPLEMENTATION DATE :  18 April 2005

SUMMARY/PURPOSE

 

1.                  Members are asked to consider the conclusions and recommendations of the Project Board in respect of the Council’s future approach to the delivery of its cultural and leisure services.

 

BACKGROUND

 

2.                  At its meeting of the 6 October 2004 the Executive received the Project Board’s final report which satisfied its terms of reference as set for it by the Executive of 28 January 2004.  It also accepted the Board’s recommendation that it should continue under revised terms of reference which encompassed all of the service areas within the Cultural and Leisure Services division.

 

3.                  This report represents a summary of the work completed to date by the Project Board and is essentially a statement of work in progress.  It signposts areas in which the Board would wish to complete further work to understand the efficiency and effectiveness of the services and their impact on corporate priorities.

 

4.                  The revised terms of reference set for the Board are reproduced at annex 1 and are used as the framework for this report.

 

(A)      The Council’s Scale of Involvement/Support for cultural and leisure services

 

In addition to the work that it completed in respect of leisure services, the Board has now reviewed the following service areas:-

 

·        Libraries

·        Museums

·        Archives

·        Arts Development

·        Theatres

·        Sports Development

·        Events

·        Medina Dual Use Centre

 

The general conclusions and recommendations that it has reached about these services are shown in annex 2.  It is worth pointing out that the Board felt it


useful to consider the Medina Dual Use Centre as an entirely separate item, given the lack of clarity it found in the current management agreements which lead to much confusion between the partners.

 

The Board was not able to investigate in detail the financial consequences of its conclusions and recommendations, given the amount of work it had to complete in a short time.  Nevertheless it feels that it has set out an appropriate path to be followed to ensure that the services reviewed offer maximum benefit to the Council in the future.

 

(B)     Monitor the Implementation of the Procurement Approaches to the “Other

          Services”

 

The “Other Services” are those formerly delivered through leisure services but which the Board felt were neither core or secondary to the Council’s aspirations for its leisure function.  It therefore recommended that they should be delivered in another way if at all.

 

The current position and planned actions in respect of these services is shown in annex 3.  It should be noted from this annex that only in the case of Ryde Harbour are deviations from the original recommendations expected.

 

The Coastal Protection Service has expressed some concerns over the impact that the changing environment in the Solent will have on Ryde Harbour in the medium term.  These changes could significantly affect its running costs in this period and an environmental impact study has therefore been suggested to assess the scale and timing of it.  Once the results of this study are known, then more informed decisions about the future of the harbour and suitable approaches to its management can be made.

 

(C)      New Organisational Arrangements

 

The formation of the new division under the heading of “Cultural and Leisure Services” will enable the gradual phasing out of the name “Wight Leisure” as the service division will no longer exist.  The end of the Wight Leisure brand will be undertaken in as efficient a manner as possible via the replacement of goods, materials and publications as they come to the natural end of their useful life.

 

A recruitment exercise has now been completed to appoint Service Managers to the “new” service arrangements following the reorganisation.  The new organisational arrangements became fully effective from 1 March 2005.

 

 (D)      The Westridge Health and Fitness Business Plan

 

The Board developed and “signed off” the business plan during the Autumn of 2004.  It also took a considerable interest in the  estimated costs associated with the overall project (office and fitness facilities) before declaring itself satisfied with the scheme.  This was formally agreed by the Executive on 26 January 2005.

 

Tenders are currently being sought for the building works and it is anticipated that the co-location of Cultural and Leisure Services with Tourism and the development of the health and fitness facility will be complete by August 2005.

 

(E)      Northwood House Business Plan

 

The Board has had little involvement in this business plan as the move of the Registrar’s function to Northwood House is still to be effected.  Tenders have been received for the building works necessary to make the move possible and are presently being evaluated.

 

STRATEGIC CONTEXT


 

5.                  The cultural and leisure services provided and enabled by the Council form a major part of the service base through which the Island’s cultural strategy is delivered.  The primary aim of the strategy to “enhance the quality of life of IW residents through the provision of cultural experiences and opportunities and the development of cultural values” could not be achieved without these services.

 

6.                  The theme of “improving quality of life” runs through the Island’s Community Strategy and also the Council’s Corporate Plan.  Cultural and leisure services can therefore have a significant role to play in the delivery of these two key strategies.

 

7.                  The completion of a review of the Council’s services provided through “Wight Leisure” and the implementation of the findings was one of the Council’s commitments in the 2004/05 Annual Action Statement.

 

CONSULTATION

 

8.                  Meetings with the Cultural and Leisure Services Senior Management Team have played a key role in advising the Project Board.  By the end of February 2005 four staff briefing sessions were completed to update all staff in the division in respect of the changes and the new managerial arrangements.

 

FINANCIAL/BUDGET IMPLICATIONS

 

9.                  The work of the Board has to date yielded savings of some £100,000 which were factored into the budget for 2005/06.  Additional savings will accrue from some of those recommendations made in annex 2 but these will be over the longer term and outside of the life of the Board.

 

LEGAL IMPLICATIONS

 

10.             With the exception of the library service, the services provided by the Cultural and Leisure Services division are all discretionary.  There is, nevertheless, a need to procure their delivery in such a way as to deliver best value services as defined in the 1999 Local Government Act.  The advent of the Local Government Act 2000 and the prudential borrowing code will assist in the lawful, innovative development of the service.

 

OPTIONS

 

i)          Accept the analysis and conclusions of the Cultural and Leisure Services Project Board as set out in Annex 2.

 

ii)         Adopt recommendations 1 to 13 inclusive in Annex 2, as a statement of the Council’s intended future policy in respect of the delivery of Cultural and Leisure Services.

 

iii)        Accept the statement of progress and planned actions in Annex 3 in respect of procurement of the services not thought to be core or secondary in the Council’s leisure service portfolio.

 

iv)        Charge the relevant Portfolio holder(s) with the delivery of the recommendations

            and planned actions as set out in Annexes 2 and 3.

 

v)         To vary or reject all of the options listed (i) to (iv).

 

EVALUATION/RISK MANAGEMENT

 

11.             Cultural and leisure services are able to impact on the life of the whole community in that they are able to provide opportunities that protect the sense of place that is the Island, the sense of belonging for the community and the sense of being of the individual.  The recommendations as set out in Annex 2 will allow the services to effectively fulfil each of these roles in the future bringing maximum benefit to the Island’s residents and visitors

 

12.             The conclusions and recommendations set out in Annex 2, linked to those previously agreed for leisure services, establish a clear policy statement of the Council’s expectations of cultural and leisure services, now and in the future.  Having clear expectations is of paramount importance in the service planning and improvement process to ensure that effectiveness and efficiency changes are clearly linked to expectations.

 

13.             There is a risk that if the proposed policy framework set out in Annex 2 is not seen as a medium to longer-term aspiration, then all of the benefits from its production will be lost.  Short-term policy changes may cause significant deviations from the planned approach and hinder the delivery of anticipated improvements.

.

 

RECOMMENDATIONS

 

14.             That options (i) to (iv) be adopted.

 

BACKGROUND PAPERS

 

1.   `Detailed analysis of the “Other Services” (prepared by Wight Leisure Senior Managers)

2.   “Re-integration of Wight Leisure with the Council” report to the Executive, 28 July 2004

3.   “Proposals of the Wight Leisure Review Project Board”, report to the Executive, 6 October 2004

 

 

Contact Point :           John Metcalfe, Head of Cultural and Leisure Services

                                    ( 823825     Email:  [email protected]

 

JOHN METCALFE

Head of Cultural and Leisure Services

PETER HARRIS

Deputy Leader of the Council

 

 


Annex 1

 

WIGHT LEISURE PROJECT BOARD

 

New Terms of Reference

 

 

1.      To consider and make recommendations on the scale of the Council’s involvement/support for all of the services encompassed within the Cultural and Leisure Service Unit.

 

2.      To monitor the implementation and effectiveness of the agreed procurement approaches to the “other” services.

 

3.      To monitor the implementation and effectiveness of the new organisational arrangements for Cultural and Leisure Services in delivering its services in an economic, effective and efficient manner.

 

4.      To approve the business plan for the development of a Health and Fitness facility at the Westridge Centre as part of the project to co-locate Cultural, Leisure and Tourism services at the centre.

 

5.      To performance manage the implementation of the business plan for the delivery of the Register Office function to Northwood House (as recommended by the Board as its preferred procurement model).

 

6.      To re-name the Board as the Cultural and Leisure Services Project Board.

 

7.      That the Board make its final report to the Executive by the end of March 2005.

 



Annex 2

 

SERVICE AREA

 

KEY ISSUES

 

CONCLUSIONS

 

RECOMMENDATIONS

 

LIBRARIES

 

  • Currently seen as a “good” service by the Government.
  • Ability to remain a good service hindered by the low levels of investment in the book fund.
  • 51% of the community are borrowers of which 21% are children.
  • Oldest library service in the country.

 

  • Static locations have evolved over a period of time and may not now adequately serve the current community.
  • More could be made of the libraries as access points (One Stop Shops) to Council Services.

 

1.   Review the “fit” of the overall service with the Island’s community. Incorporate Council service access points in all libraries as part of the Council’s wider Customer Relationship Management (CRM) strategy.

 

MUSEUMS

 

  • The retention of the important registered museums status is at risk without the significant documentation of records and holdings.
  • From 2005/06 all museums will contribute to the Museum Education Service, broadening the current remit to cover leisure and Adult learning as well as schools.

 

  • The Island’s social history contributes to its unique sense of place.
  • The education provision of the Museum Service is disjointed and limited to schools at present
  • The documentation backlog hinders the service’s ability to be used as a source of academic study and research.

 

2.   Identify resources to resolve the                    documentation backlog.

 

3.   Wherever possible make clearer links with other heritage activities (e.g. Carisbrooke Castle Museum) to enhance the accessibility of the Island’s collections for leisure and learning.

 

ARCHIVES

 

  • The possibility of losing the Public Records from the Island if a new appropriate storage facility is not created is now one of the top 10 corporate risks.
  • A Members’ Working Group is advising the work on the new facility.

 

  • The Island’s history gives it its unique sense of place and this is captured in its historic archives.
  • It would be inappropriate for the Island’s records to be held off Island.

 

4.   Identify and maximise all funding                   opportunities to construct a new purpose built store for Island archives.

 

5.   If possible link to other heritage services to create a “One Stop” heritage centre.

 

ARTS DEVELOPMENT

 

  • Arts Unit generates approximately £300,000 p.a. in external funding across a broad range of community and regeneration projects.
  • Only 1.8 FTE are core funded by the Council and further 6.4 FTE being project funded.
  • Works with the widest range of community and funding partners.
  • The service had a significant budget cut in 2004/05.

 

  • The service has had a positive benefit on many Island communities.
  • The Arts have proved to be a source of support for social and economic regeneration.
  • The innovative work of the service is well regarded off Island and gains recognition.

 

6.   Achieve still greater effectiveness through         improvements in the current service                   portfolio within the available capacity.

THEATRES

 

  • Generally an over-provision of theatres across the Island which tends to competing rather than complementary programmes.
  • The flexibility of Medina Theatre to operate as such is limited by the needs of the school
  • The current music programme at Ryde is struggling to build audiences and is impacted on by the stage being on the first floor and also by sound-proofing (PEL) issues.
  • Shanklin Theatre produces many of its own shows and relies mainly on the manager to do so.  Its poor internal arrangements are solvable and would allow a more extensive programme to be delivered.
  • Ventnor Winter Gardens is a community facility supported by IWC and the Town Council, offering a limited theatre programme.

 

  • Theatres are an important part of the Council’s cultural offer but the Council should not be involved in their direct management.
  • There is an over-provision of Council supported theatre venues on the Island which requires rationalisation.

 

7.    Medina Theatre is core provision.                        Investigate direct management by the                  school.

    

8.     Review the role of Ryde                                      Theatre as part of the Island’s cultural offer        after the extent of its repair works are                  known.

 

9.     Shanklin Theatre is core                                     theatre provision.  In the medium term it             should be managed by a third party or                Trust.

 

10.   Ventnor Winter Gardens is not core                   theatre provision. 

 

SPORTS DEVELOPMENT

 

  • 60% of budget utilised to support facilities operated by third parties in support of Council objectives.
  • 2 FTE staff are project funded.
  • Service acts as the LEA lead for delivering school sport in relation to Government initiatives.
  • Works with the widest range of community and funding partners.

 

  • The service has delivered significant capital improvements to school sports facilities and now needs to ensure their delivery plans are achieved.
  • The service will be a central plank in delivering the new public health agenda.
  • The service is well regarded by the community.

 

11.    Achieve still greater effectiveness                       through improvements in the current                  service portfolio within the available                    capacity.

 

EVENTS

 

  • In 2004 Council assisted events (excluding Cowes Week) brought an economic benefit of nearly £14 million to the Island from a spend of £300,000.

 

  • The service should be located within the cultural and leisure services division.
  • The service makes a positive contribution to the economic well-being and profile of the Island.

 

12.    Achieve still greater effectiveness through          improvements in the current service                   portfolio within the available capacity.

 

MEDINA DUAL USE CENTRE

 

  • Out of date dual use agreement which causes conflict between the school and the department over use.
  • School require an increase in usage of the theatre whilst the Council require more certain access to all facilities.

 

  • Present position unsustainable.
  • Key is to agree usage patterns/needs than funding arrangements.

 

13.   Conclude a clear and robust dual use                 funding agreement with the school.

 

Annex 3

 

 

SERVICE AREA

 

ORIGINAL PROPOSAL(S)

 

CURRENT POSITION

 

FUTURE ACTIONS

 

Puckpool Park

 

Offer as a new concession

 

One tender was received for its operation and after evaluation was awarded to the existing concessionaire

 

Monitor performance of concessions

 

Road Trains

 

Offer as new concession

 

Two tenders were received to operate all three road trains and after evaluation the concession was awarded to Southern Vectis.

 

Monitor performance of concessionaire

 

East Cowes Hall

 

Offer to Town Council

 

Town Council have confirmed interest

 

Terms to be agreed

 

Cowes Hall

 

Offer to Town Council

 

Town Council have confirmed interest

 

Terms to be agreed

 

Northwood House and Community Hall

 

Transfer to Head of Legal and Democratic Services (link with Register Office)

 

  • Transfer planned for 28 June 2005.
  • Front of House Manager appointed.
  • Tenders received and evaluated for building works

 

  • Complete transfer
  • Award building contract

 

Ryde Harbour

 

Transfer to another Council department (Coastal Protection ?)

 

  • Tenders received and evaluated for building works.
  • Coastal Protection has declared that it does not fit strategically with its operation.
  • It has also raised serious concerns over the long-term impact of environmental changes on the harbour.

 

  • Harbour to be operated by Cultural and Leisure Services for 2005/06.
  • Coastal Protection to commission study into the impact of climate changes on the harbour.
  • Review position once study complete.

 

Ventnor Park

 

  • Offer to Town Council.
  • Offer as new concession

 

Expressions of interest in the concessions invited – none received.

 

Town Council have expressed an interest in managing the facility.

 

Seaclose Park

  • Transfer to parks and gardens.
  • Offer to bowls club

 

Expressions of interest in the concessions invited – none received.

 

Discussions with Bowls Club have begun.  May need direct management in 2005/06.

 

Sports Pitches

Dinghy Parks

Beach Huts

Amenity Land hire

 

Transfer to Parks and Gardens

 

                     Complete

 

                          None