Resourcing the Development Control Section to reduce delays and pressure on staff
Action	Resp.	Implementation   Date	Budget £ (000)	Outcome Measure	Monitored By	How outcome is to be achieved and measured	Benefits & Risks	Local PI	PDP	Training Requirement
Redesign the aims of the service	AA	Feb-05                                      Mar-05	0	Clearer understanding of service aims & priorities                                                             Clearer customer / staff expectations of service delivery                                                 Greater abiilty to monitor performance	SMT	Evaluate current plans / aims and refine them                                    Prioritise items to enable key objectives                                                         Investigate resource needed to deliver priorities and allocate additional re	Better understanding of direction of service by the public and staff                                                                                           Ability to achieve improvements as a result of adequate resource being made available	PI's to be developed	AA	Training requirements to be developed
Appointment of Major Applications Manager	AA / CH	Apr-05	Existing       plus additional 15	Development of  role of post                                             Implementation of Development Team Approach                                                             Ability to consistantly meet BVPI's for majors	AA	Evaluate new role and grading                                        Advertise post                                                            Appoint to post	Ability to enable corporate aims through this role                     Ability to meet targets                                                                       Higher profile for role within the council                                      Greater cu	Local PI's re 106 benefits.                 BVPI's  already in place	Monitoring Sec106's in Major Applications       Officer's PDP	Potential training for Major Applications Officer
Establish a Development Team as a single point of contact for major applications, ensure key members of team are trained in project management.   Establish service level agreements with major stakeholders.	Project	Jul-05	NA	Inclusion of Key Stakeholders.       Meetng   targets for major applications, 2004 55%, 2005 60%.  The team acting  as 1st point of contact for major applications.  Monitoring  progress of individual applications within target timescales.	SMT	Look at the Economic Development Partnership Protocol, with a view to the involvement of external and internal partners.   Eg EA, EH, Tourism, Legal, Property Svcs, Highways, Environment, Housing, AONB, Archaeology, Crime & Disorder.  Include measures of	Smoother delivery of major applications.                                         Risk : lack of commitment from potential partners.	Local PI' s to be developed	Major Applications Officer	Project management training for Major Applications Team
Appoint Development Control Manager	AA	May-05	Existing       plus additional 15	Replacement Manager appointed who will be able to develop the team and look at performance issues	SMT	Advertisement in appropriate journals                                           Interview candidates              Appointment made	Benefit : Appropriate manager appointed                                                     Risks : Suitable candidate not found	None	AA	Possible training required for new appointee
Appointment of interim DC Manager (consultant)	AA	Apr-05	To be negotiated	Continuous service delivery when DC manager leaves.	AA	Interview candidate                                          Appoint	Benefit : Appropriate manager appointed                                                     Risks : Suitable candidate not found	None	AA	None
Appointment of two additional senior planning officers	AA	Mar-05	60	Continuous service delivery when DC manager leaves.	AA	Advertisement in appropriate journals               Interview candidates              Appointment made	Benefit : Appropriate officers appointed                                                     Risks : Suitable candidates not found	None	AA	None