Directorate: ENVIRONMENT SERVICES
Service Area: TOURISM
Produced by: NIGEL SMITH
5. TOP PRIORITIES FOR THE ANNUAL ACTION STATEMENT 2005/06
Task |
Target/Success Factors |
|
Implementation of
the Tourism Development Plan |
Achievement of Key
Short Term Actions in Marketing, Business Support and Product Development |
|
Reorganisation of IOW Tourism New |
Team
structure implemented/new office layouts implemented |
7. HOW WILL YOUR SERVICE CONTRIBUTE TOWARDS
ACHIEVEMENT OF THE FOLLOWING CORPORATE PRIORITIES IN 2005/06?
a) E
Government :
·
The DMS will be fully operational providing full
website integration and online booking systems
·
More marketing activity will take place using online
methods and using the website as the information response as opposed to print
·
IOW Tourism will increase the usage of its email
communications with businesses and potential visitors to the area
b) Diversity
:
·
All TICs will be fully accessible to people with
mobility problems (inc low counters) as well as all being fitted with loops for
those with hearing impairments, large print and magnifying cards for visually
impaired or access to some information in Braille,
·
Access to Westridge for disabled visitors will be
improved with the relocation of the lift
·
Website will be translated into selected foreign
languages and some new foreign language print available.
·
Imagery in brochures to be reviewed to see if they
reflect the ethnic diversity of visitors to the island. Integrated with the
EITI service.
·
IOW Tourism will have women heading up TIC Services,
Call Centre and Distribution Services, Data Management, Administration and
Quality Development.
·
All women in the organisation will be encouraged to
take up training opportunities that will help their personal development.
c) People
Management :
·
A central support service is being established to
monitor, organise and progress the PDP process.
·
Flexible working is available to all members of staff
·
Central support service will monitor short and long term
sickness absence. New team set up will also address issues within their own
team.
10. BUDGET BIDS FOR 2005/06
a) Revenue Bids
|
Reference Number |
Description – max 20
words |
Financial
Implications |
||
|
|
|
2005/6 £000 |
2006/7 £000 |
20078 £000 |
|
1 |
N/A |
|
|
|
11 RISK MANAGEMENT – DESCRIBE ALL SIGNIFICANT RISKS RELATING TO YOUR SERVICE AND HOW YOU INTEND TO MANAGE THEM
|
Ref |
Description of Risk |
Risk
Score |
Corporate
or Service |
|
1 |
Lack of Public Sector
Support for TDP |
6 |
Corporate |
|
2 |
Lack of Private Sector
Support for TDP |
6 |
Service |
|
3 |
Fall in Private Sector
Income |
6 |
Service |