APPENDIX 1
ISLE OF
WIGHT COUNCIL
QUARTERLY
PERFORMANCE MANAGEMENT REPORT
SELECT
COMMITTEE REPORT – ECONOMIC DEVELOPMENT,
PLANNING
POLICY, TOURISM & LEISURE
FOURTH
QUARTER – 1ST JANUARY TO 31ST MARCH 2004
Quarterly Performance Management
Report
Select Committee – Economic
Development, Planning Policy, Tourism & Leisure
Quarter 4 January – March 2004
Contents
Section 1 : Summary Page 3 - 4
1.1
Performance Summary:
·
Performance Indicators – KPI’s & PSA Targets
1.2
Priority Improvement Areas Page 4
1.3
Best Value Reviews Page 5
Section 2 : Performance Management & Assessment Page 6 Economic Development Page 7 – 9
Sustainable
Development Page
10 – 12
Tourism
& Leisure Page
13 - 14
Including information on the following areas
·
Key Achievements for the Quarter
·
Areas to Watch and action to be taken
·
Updates on Areas to Watch reported in Q1 – Q2 – Q3
·
Performance Management Indicators – KPI’s & PSA Targets
Section
3 : Corporate Actions Page 15 - 16
Summary
report of those key actions achieved and those that are on-going, as of the 31st March 2004.
Section 4 : Finance Report Page 17
Revenue
& Capital Report
SECTION 1 : Summary -
Quarterly Performance Management Report - Q4 (January to March 2004)
Performance
Summary :–
1.1 Performance Indicators
Summary provides information for all of the Performance Indicator
Targets by Portfolio for the past year 2003-04
The
first table presents those Performance Indicators that refer to the Select
Committee. There are 10 indicators +
one other that is reported against Social Service & Housing – it refers to
the percentage of affordable housing approved on qualified sites this quarter
(KPI 6):
- Key PI Quarterly Basket
- (7 key performance indicators)
- Public Service
Agreement - (2 targets)
- Annual Action Statement
- (1 target not covered elsewhere)
Performance
Indicators by Type
|
|
No.
of Indicators |
Target Achieved
|
Not Achieved/
ON-GOING INTO 2004-05
|
Information Not Provided
|
DELETED
INDICATORS |
|
KPI Basket Targets ·
Economic Development ·
Sustainable Development (Planning & Development Control) ·
Tourism & Leisure |
2 2 |
2 3 1 |
0 1 (SS&H – KPI 6) 1 |
- - |
- - |
|
Public
Service Agreement Targets
|
2 0 0 |
1 - 0 |
1 - 0 |
- |
- |
Annual Action Statement
Targets
·
Economic
Development
|
0 1 0 |
0 1 0 |
0 0 0 |
- |
- |
TOTAL |
10 |
8 (80%) |
2 + 1(SS&H – KPI 6) (20%) |
0 |
0 |
The second table provides a snapshot
of all of the 58 performance indicators and presents these against the relevant
corporate objective.
Performance
Indicators by Corporate Objective
Corporate Objective
|
No.
of Indicators |
Target Achieved
|
Not Achieved/
ON-GOING INTO 2004-05
|
Information Not Provided
|
DELETED
INDICATORS |
|
Improving
health, housing and quality of life for all |
9 |
2 (22%) |
7 (78%) |
0 (0%) |
- |
|
Encouraging
job creation & prosperity |
5 |
4 (80%) |
1 (20%) |
0 (0%) |
- |
|
Raising
education standards and promoting lifelong learning |
8 |
6 (75%) |
2 (25%) |
0 (0%) |
- |
|
Creating
safe & crime-free communities |
8 |
6 (75%) |
2 (25%) |
0 (0%) |
- |
|
Improving
public transport and the highways infrastructure |
7 |
2 (28.6%) |
3 (42.8%) |
0 (0%) |
2 (28.6%) KPI
19-20 |
|
Protecting
the Island’s physical environment |
6 |
6 (100%) |
0 (0%) |
0 (0%) |
- |
|
IWC
Corporate Health |
15 |
7 (46.6%) |
7 (46.6%) |
1 (6.7%) |
- |
|
TOTAL |
58 |
33 (56.9%) |
22 (37.9%) |
1 (1.7%) |
2 (3.5%) |
1.2 Priority Improvement Areas -
·
Planning
The Best
Value Inspection was due to take place starting on the will take place on the
week beginning 17 May 2004. This has now
been postponed until September. The next meeting of the Planning PIA Group is
on 26 May 2004.
The
Government target for processing major planning applications has been met. As part of the planning Best Value review,
an Improvement Plan has been agreed and through regular monitoring is on
target. A Planning Delivery Grant was
awarded for over £600,000, part of which is funding work on the Local
Development Framework which will initially incorporate the Unitary Development
Plan. Through the Document Imaging
Process project, there is now online access to planning applications.
1.3 Best
Value Reviews – Not applicable to the Service Areas of Council in 2003-04
·
Planning Services –
Development Control
The
inspection, originally programmed for March, was due to take place in May has
now been postponed until September.
SECTION 2 : PERFORMANCE MANAGEMENT &
ASSESSMENT – BY PORTFOLIO
This section of the report shows the progress and
achievements that have been made in each of the Portfolio’s of the
Council. The report records and
demonstrates:
- The key achievements for the Quarter
- The identified Areas to Watch and the agreed action to be taken
- Updates on the previously recorded Areas to Watch from Quarters 1,
2 & 3
- Performance Management Information
- updates on the Key Performance Indicators (KPI’s) and PSA targets
How
are targets judged?
Has the Target been achieved?:
-
will be ‘yes’ if the year end target has been met/achieved. (This applies to most targets, some may work
differently).
-
will be ‘no’ if the target has not been achieved
The comments box can be used by services to explain
data. Some targets compare themselves with the same quarter a year ago to eliminate
effects of seasonality.
Level of performance against previous
quarter:
- will be ‘higher’
if the level of performance is 10% or more higher than previous quarter ì
- will be ‘no change’ if
the level of performance is within 10% either way of previous quarter è
·
will be ‘lower’ if the level of performance is 10% or more lower
than previous quarter î
Assessment
of Performance for the Year
Compares the actual performance to the Target for year
end:
J Indicates that the target is
achieved or exceeded
L Indicates that the target is
not achieved
Year
end Actual
This figure is expressed as either:
·
the cumulative Total for the
year - (Q1+Q2+Q3+Q4)
·
or, the Average for the year –
(Q1+Q2+Q3+Q4)
divided by 4
PORTFOLIO: ECONOMIC
DEVELOPMENT, UK & EU REGIONAL ISSUES
CORPORATE OBJECTIVE: Encouraging job creation & economic
prosperity
KEY
ACHIEVEMENTS QUARTER 4
|
Portfolio -Economic Development, UK & EU Regional Issues Corporate Objective – Encouraging Job Creation & Economic Prosperity |
|
|
|
QUARTER
4 - AREAS TO WATCH
No new areas have been reported
AREAS
TO WATCH – UPDATES FROM THE PREVIOUS QUARTERS
No areas to watch are still outstanding
PERFORMANCE MANAGEMENT
INFORMATION – KEY PERFORMANCE INDICATORS
|
Corporate Priority (Corporate Plan 2002 to 2005) |
KPI Description |
Actual 2002 / 3 |
Q1 Apr-Jun 2003 |
Q2 July-Sept 2003 |
Q3 Oct-Dec
2003 |
Q4 Jan-Mar 2004 |
Target 2003 / 04 |
Performance assessment for the year Year end Actual |
Comments |
|
Performance against the previous Quarter |
Target Achieved |
||||||||
|
Establishing the
Island as one of the fastest growing economies in the region |
The number of new
jobs created via IW Economic Partnership activities this quarter |
100 (298 new
jobs) 1999 &
2002 |
41 (27) |
45 (43) |
54 |
49 |
133.3 |
J Total
= 189 |
Performance
subject to separate extensive report to Executive, part of the IWEP quarterly
report presented to the Executive on 10 March and the Select Committee on 1
April. |
|
|
ì |
ì |
î |
Yes |
|||||
|
Ensuring all
residents are able to share in improving prosperity |
8. The change in the
average number of claimants (Job Seekers Allowance), this quarter compared
with the same quarter a year ago. |
2,187
average claimants over the year |
713 less claimants
compared with total for Q1 2002 |
611 less claimants
compared with total for Q2 2002 |
912 less claimants
compared with total for Q3 2002 |
1091 less claimants
compared with total for Q4 2002 |
1997 average claimants
over the year |
J Average
= 1,953 |
The claimant count is
lower each month for 2003/2004 compared to the same quarter the month for the
previous year. The average number of
claimants over the year is lower than the predicted target by 44 persons. ACHIEVED = average 1,953 claimants per month over
year |
|
|
î |
ì |
ì |
Yes |
|||||
PSA TARGETS
|
Corporate Objective |
PSA Target |
PSA Target Summary |
Q1 Data |
Q2 Data |
Q3 Data |
Q4 Data |
Year Target |
Comments |
|
Target Achieved |
||||||||
|
Encouraging Job Creation & Economic Prosperity |
|
Create 75 new jobs (via the IW Economic
Partnership) |
41 |
45 |
54 |
49 |
133 |
Performance subject to separate extensive report to Executive, part of the IWEP quarterly report presented to the
Executive on 10 March and the Select Committee on 1 April. |
|
Yes |
||||||||
|
11. Unemployment |
Increase employment rates in the over 50’s
age group. Help 120 long-term workless
people to obtain employment (via the IW Economic Partnership |
0 |
0 |
0 |
14 |
20 |
Performance subject to separate extensive report to Executive, part of the IWEP quarterly report presented to the Executive
on 10 March and the Select Committee on 1 April. Further discussion to happen in Quarter 1 (2004-05) relating to the
outturn figures. |
|
|
No |
PORTFOLIO: Sustainable Development, Environment &
Planning Policy
CORPORATE OBJECTIVE: Protecting the Island’s physical
environment
KEY
ACHIEVEMENTS QUARTER 4
|
Portfolio - Sustainable
Development, Environment & Planning Policy Corporate Objective -
Protecting the Island’s physical environment |
|
|
|
|
|
QUARTER 4 -
AREAS TO WATCH
|
Areas to Watch |
Action taken / to be taken |
|
The number of
planning applications being submitted (Development
Control) |
|
|
Relatively low yield of affordable housing
on qualified sites (KPI 6) Development Control/Social Services & Housing |
See previous Area to Watch updates below |
AREAS TO
WATCH – UPDATES FROM THE PREVIOUS QUARTERS
|
AREA TO WATCH |
ACTION TAKEN |
PREVIOUS QUARTERLY UPDATE |
NEW UPDATE QUARTER 4 |
|
Q1 Q2 Q3 Q4 |
Relatively
low yield of affordable housing on qualified sites (KPI 6). (Development
Control) |
Detailed
meeting with Head of Housing Services.
Section 106 training was organised and took place on the 14 July
2003. Masterplan consultants now
appointed for Pan. |
The meeting with
Chief Executives of Housing Executives was held in December 2003. Agreement was reached on how to
proceed. Further work is ongoing to
produce Supplementary Planning Guidance linking to the revised Housing Needs
Study. |
Detailed work has been undertaken by consultants working for Housing Services. This will be incorporated in the Section 106 protocol. *
Please see additional note below |
|
The number of planning applications being
submitted (Development Control) |
Q3 saw a significant increase in the submission
of applications over and above the numbers normally submitted in previous
years (in Q3). This has had a significant
impact on the Service’s ability to register these applications in 3 days of
their receipt. |
|
Q4
has witnessed a significant increase in the number planning
applications. Additional resources
have been freed up from fees, and a new Householder team has been set up on
an experimental basis. |
Relatively low yield of affordable housing on
qualified sites (KPI 6). – Additional information regarding this Key
Performance Indicator is provided within the current Isle of Wight Council
Unitary Development Plan (UDP)
2001-2011. Chapter 7 deals with
Housing issues and of particular relevance are policies No.s 14 and 15. H14 Locally Affordable
Housing as an Element of Housing Schemes and H15 Locally Affordable Housing as
Rural Exceptions are located at section 7.45 – 7.59 inclusive.
The
UDP provides clear definitions of what is meant by Locally Affordable Housing,
at what point the ratio applies and which areas of the Island are covered by
the relevant proportions of Affordable Housing requirements.
|
Corporate Priority (Corporate Plan 2002 to
2005) |
KPI Description |
Actual 2002 / 3 |
Q1 Apr-Jun 2003 |
Q2 July-Sep 2003 |
Q3 Oct-Dec 2003 |
Q4 Jan-Mar 2004 |
Target 2003 / 04 |
Performance assessment for
the year Year end Actual |
Comments |
|
Performance against the
previous Quarter |
Target Achieved |
||||||||
|
Promoting sustainable service delivery |
22. Number of businesses
enrolled on Island Green Awards Scheme *Total for each
quarter is a running total and includes the 2002-03 outturn figure |
21 |
24 |
36 |
51 |
57 |
55 |
J Total = 57 |
Only 40 have so far been
fully accredited due to time needed to implement work |
|
|
ì |
ì |
ì |
Yes |
|||||
|
Protecting the natural,
built, and historic environment |
23. % of new houses built on previously
developed land |
86% |
32% |
97.7% |
70% |
80% |
78% |
J Actual = 95.8% |
Performance
against target is in excess of the national target of 60% |
|
|
ì |
î |
ì |
No |
|||||
|
24. Planning - % of major planning
applications determined within national standards (13 Weeks) |
42.5% |
60% |
80% |
50% (37.5%) |
52.6% |
50% |
J Total = 59.7% |
Performance (59.7%) is above
the national standard set by Government (50%) |
|
|
|
ì |
î |
è |
Yes |
|||||
|
Improving the availability of
affordable housing |
6. % of
affordable housing approved on qualified sites this quarter |
12.9% |
0% |
0% (13.9%) |
0% |
0% |
20% |
L Total
= 0% |
3 approvals on sites which
meet the qualifying criteria have been approved, but 0 affordable units
negotiated. Q2 previously reported
13.9% in error |
|
|
- |
- |
- |
No |
PERFORMANCE MANAGEMENT INFORMATION – PSA TARGET
Not applicable
for this Portfolio
PORTFOLIO: TOURISM &
LEISURE
CORPORATE OBJECTIVE: Improving Health & the Quality of Life For
All
Encouraging
Job Creation & Economic Prosperity
KEY
ACHIEVEMENTS QUARTER 4
|
Portfolio - Tourism & Leisure Corporate Objectives - |
|
·
Baseline audit of major parks completed. Still to be reported on |
|
·
The completion, in February 04, of a feasibility study into the
restoration of Northwood Park as an historical site |
|
·
Successful award of £90,000 from New
Opportunities Fund to purchase and build training yacht for young
people. The yacht will be managed by the Island Youth Water Activities
Centre based in Cowes. |
|
·
Sports Unit has been selected to deliver new Continuous Development
Programme (CPD) – (one of 21 Local Authorities) in this first phase.
Resource will enhance current CPD opportunities to schools. Annual
resource to support work will be £20,000. |
|
·
In April, Wight
Leisure in partnership with Education’s Learning Network Manager, secured
£17,000 (for 2 years) from the Children’s Fund to help deliver Water Safety
Courses to middle school aged children across the Island. A pilot will
be conducted this summer with the scheme being rolled out to the whole Island
in September. The Water Safety Training is part of a bigger scheme
being overseen by Risk Education for Accident Prevention (REAP) which focuses
on personal safety. |
QUARTER 4 -
AREAS TO WATCH
|
Areas to Watch |
Action taken / to be taken |
|
Impact of the changes to the membership
arrangements of IW Tourism on the revenue generated from and sale of
advertising. |
Exceptional monitoring of budget and
performance for Q1 and Q2 of 2004/05 |
|
Number of visits to IWC funded and /
or managed Sports & Leisure Facilities |
The year end figure shows a 5% reduction
in the target which could be attributed to greater competition for the services
or increase in dissatisfaction with the services offered. Further work to be
undertaken to investigate. |
AREAS TO
WATCH – UPDATES FROM THE PREVIOUS QUARTERS
|
AREA TO WATCH |
ACTION TAKEN |
PREVIOUS QUARTERLY UPDATE |
NEW UPDATE QUARTER 4 |
|
Q3 |
Community
Development Budget Issues – Dinosaur Isle & Shanklin Theatre |
Close
management and monitoring of the budgets |
|
Exceptional monitoring of budgets and
service requirements. |
|
Corporate Priority (Corporate Plan 2002 to
2005) |
KPI Description |
Actual 2002 / 03 |
Q1 Apr-Jun 2003 |
Q2 July-Sept 2003 |
Q3 Oct-Dec 2003 |
Q4 Jan-Mar 2004 |
Target 2003 / 04 |
Performance assessment for
the year Year end Actual |
Comments |
|
Performance against the
previous Quarter |
Target Achieved |
||||||||
|
Promoting
healthy living |
5. Number of
Visits this quarter to IWC funded and / or managed Sports & Leisure
Facilities |
1,480,947 |
353,479 revised (340,457) |
347,827 revised (425,546) |
316,823 revised (370,035) |
344,260 |
1,439,273 |
L Total = 1,362,389 |
In calculating the year
end data a double counting error was uncovered largely as a result of the installation
of new electronic systems. The quarterly figures for the year have been
amended accordingly. The year end
figure shows a 5% reduction in the target which could be attributed to
greater competition for the services or increase in dissatisfaction with the
services offered. Further work to be undertaken to investigate |
|
|
î |
î |
ì |
No |
|||||
|
Supporting
tourism development |
7. Visits to
Tourist Information Centres this quarter compared with same quarter a year
ago |
382,629 |
16,232 more visits this quarter |
11,338 6% more visits this quarter |
3,692 less visits than this quarter a year ago |
1,867 less visits than this quarter a year ago |
390,000 |
J Total = 404,640 |
The number of visits to
Tourist Information Centre’s (TIC’s) has fallen for the Quarter 4. However over the year visits to TIC’s is up by 5.5% on 2003.
Target exceeded |
|
|
î |
î |
î |
Yes |
|||||
PERFORMANCE
MANAGEMENT INFORMATION – PSA TARGETS
Not applicable
for this Portfolio
SECTION 3 : CORPORATE ACTIONS
Significant
progress has been made on the Corporate Actions, which includes the
Comprehensive Performance Assessment (CPA) Improvement Plan, Annual Action
Statement Actions and Actions in response to the District Audit Letter. This section of the Report records the
highlights some of the key actions that have been achieved by the 31st
March 2004 and those that are on-going through 2004-05. A full listing of all of the Corporate
Actions that are on-going and to be carried forward through 2004-05 will be
available for viewing on the Council’s Intranet at the following link:
direction/performance/quarterly performance management reports/
CPA Improvement Plan Actions – None identified for Economic
Development, Planning Policy, Tourism & Leisure
Annual Action
Statement Actions by Directorate
ENVIRONMENT
Achievements
- Complete the production of the “Cowes Waterfront”
masterplan, and adopt as Supplementary Planning Guidance.
Not achieved by the 31st
March and to be carried forward into 2004-05
- Adoption of Character Statements for Conservation
Areas, review the boundaries of the existing Conservation Areas and the
completion of management plans for Nansen Hill and Afton Marsh SSSI’s.
CORPORATE SERVICES
Achievements
- Delivery of key regeneration programmes.
- Complete the development of the Island’s Area
Investment Framework (AIF)
- Establish the Green Island Awards Scheme.
Not achieved by the 31st
March and to be carried forward into 2004-05
- Implement an “Island Brand” marketing strategy.
EDUCATION & COMMUNITY DEVELOPMENT
Achievements
- Complete the development of an Island Cultural
Strategy.
- Implement an improved programme of cultural and
leisure activities, including extending the carnival Development Project
across the whole Island.
Not achieved by the 31st
March and to be carried forward into 2004-05
- Adopt a Sustainable Tourism Strategy for the
Island.
Social Services & Housing
Not achieved by the 31st
March and to be carried forward into 2004-05
- Adopt new policy guidance for social housing
provision on new development sites.
Actions in response
to the District Audit Letter – None identified for Economic Development, Planning
Policy, Tourism & Leisure
SECTION 4 : FINANCE REPORT
4.1 : Revenue Budget Monitor by Portfolio – to the end
of March 2004
Economic Development, UK and EU, Regional Issues
|
|
|
Economic Development |
Unused budget for 2-year PSA Pump Priming to be
carried over to 2004-05. |
|
Sustainable Development, Environment and Planning
Policy |
|
|
Planning
Policy, Countryside & Planning Management |
On target, Planning Delivery Grant of
£166,588 received this year to aid service improvement, further (increased)
sums due to be received in future years. |
|
Development
Control |
On target. Income received has
exceeded expectations. However, this has been largely offset by additional administrative
costs relating to increased workload. |
Tourism and Leisure
|
|
|
On target except for delayed Destination
Management System which will lead to carry forward being necessary. |
|
|
Leisure
- Parks and Beaches and Leisure Facilities |
Identified budget pressure areas are currently
being managed by a combination of one-off savings and short term cutbacks to
contain net expenditure within the service cash limit – however the
continuation of such measures may not be possible in future years. |
|
Leisure
– Wight Leisure Operations |
Wight Leisure outturn anticipated to be contained
within budget. The progress of the leisure ‘One Card’ scheme continues, with
the all-inclusive ‘Option 3’ proving successful, despite capacity issues in gyms
at peak times. Casual income in leisure centres continues to drop in line
with card increases, but is monitored and following expected trends. |
4.2 : Capital Expenditure
A list
of capital spending against budget in 2003-04 on a summarised version for the
services provided by this Select Committee is available by clicking on the
following link:
Fuller
details, on a project by project basis, are also available on the Financial
Services intranet pages.