PAPER C

Service Plan 2004/05

Directorate: Environment

Service Area: Planning

Produced by: Andrew Ashcroft , Head of Planning Services

Phone Number: 4556

Location: Seaclose

Date completed: 29^th August

Services covered: Development Control, Building Control, AONB, Countryside, Planning Policy ,Archaeology

Contents: Service Plan Summary, Structure and Budget, Previous Year’s Improvement Plan, Key Objectives, Key Performance Measures, Consultation, Resource Bids

Key Achievements from 2003/04:

(from section 3)

· Best Value Review undertaken

· Investors in People status obtained

· Document Imaging Project implemented

· Improvements to customer care undertaken

· Adoption of AONB Management Plan

Key Objectives and Improvements for 2004/05:

(from section 4a and b)

Enhancing Customer Care

Providing a seamless service

Reducing Delays in Development Control

Reinforcing Management system to assure quality

Implement ICT projects such as DIP to achieve E-government targets

Longer term objectives:

To become a ‘top quartile’ authority in the ODPM performance tables

To achieve Beacon Status in at least one area of the overall service

To enable community aspirations expressed in the Island Futures Community Plan via the LDF and other policy initiatives in general, and through Section 106 Agreements in particular.

2. Structure and Budget 2004-05

Team	Workforce (FTE)	Staff Costs (£)	Other costs (£)
Development Control	18	518,982	-348,199
Policy	12	281,162	188,270
Countryside	11	286,716	99,558
AONB	3	85,373	-14,912
Archaeology	5	104,628	83,308
Building Control	12	352,651	-242,562
Support Services	17	321,690	395,193

5. Key Performance Measures and Targets 2004/05

5a Targets for the Annual Action Statement 2004/05

Target Description	Target 2003/04 If app.	Target 2004/05	Benchmark figure and year if app.	Source
No. of Major Applications within 13 weeks Production of project plan for preparation of LDF	50% Approved by Feb 2004	60% Consultation on plan complete by July 2004	60%	ODPM

5b Mandatory targets 2004/05

Performance Indicator and source	Target 2002/3	Actual 2002/3	Target 2003/4	Target 2004/5	Benchmark Figure	Source
BVPI 106 New Homes on Brownfield sites	60%	86%	85%	85%	46.7% (2001/02)	NUBG
BVPI 107 Cost per head of population	N/A	£14.10	£14.00	£15.00	£13.14 (2001/02)	NUBG
BVPI 109a Major Planning applications decided in 13 weeks	45%	42.5%	50%	60%	60%	ODPM target
BVPI 109b Minor applications decided in 8 weeks	55%	62.5%	65%	65%	65%	ODPM target
BVPI 109c Other applications decided in 8 weeks	74%	77.6%	80%	80%	80%	ODPM target
% of services transactions received, processed electronically

5c Other key targets 2004/05

Performance Indicator and source	Target 2002/3	Actual 2002/3	Target 2003/4	Target 2004/5	Benchmark Figure	Source
None	N/A	N/A	N/A	N/A	N/A	N/A

7. Resource Bids Summary

Reference Number	Description	Financial Implications
		2004/5 £000	2005/6 £000	2006/7 £000
1.	Section106 Officer (post could become self financing via recharge to 106 agreements )	30,000	32,000	34,000
2.	Tree Admin Officer/External contracts	25,000	27,000	29,000
3.	Major Applications Officer (Post agreed in 2003, but currently funded by Supplementary Planning Grant)	35,000	37,000	40,000
4.	Costs of production of Local Development Framework over and above base budget staff costs, (escalating costs reflect : i) First year likely consultants costs ii) Second year consultation and initial production costs iii) Third year inquiry costs Need for Research Asst post Based upon costs of UDP production and inquiry)	70,000	125,000	225,000
5.	Scanning assistant for DIP	17,000	18,000	19,000
6.	Additional Building Control Officer	25,000	27,000	29,000