Appendix 15
Presentation to ITIA by Tim Addison – February 2002
Best Value Review
Challenge
Consult
Compare
Compete
Consult
“Challenge Days”
Ongoing customer surveys
IWT market research
Direct views expressed by stakeholders
ITIA – Key Stakeholder Group
Outline main proposals for Best Value Improvement Plan
Answer two questions which are central to the Best Value
process….
“Do you feel that these proposals are in line with expectations?”
“Is it likely that IWT will improve as a consequence?”
Main
proposals:
1. Strategic Framework
A review should be conductedin order to overcome
industry concerns over current organisation of tourism service on the
Island.
Options identified are:
Stay as we are.
Integrated IWC department for Tourism, Economic Development,
Leisure & Cultural Services.
Externalise all or part of these services.
|
Best Value Review Challenge Consult Compare Compete |
|
Consult “Challenge Days” Ongoing customer surveys IWT market research Direct views expressed by stakeholders |
|
ITIA – Key Stakeholder Group Outline main proposals for Best Value Improvement Plan Answer two questions which are central to the Best Value
process…. |
|
“Do you feel that these proposals are in line with expectations?” “Is it likely that IWT will improve as a consequence?” |
|
Main
proposals: 1. Strategic Framework A review should be conductedin order to overcome industry concerns over current organisation of tourism service on the Island. |
|
Options identified are: Stay as we are. Integrated IWC department for Tourism, Economic Development,
Leisure & Cultural Services. Externalise all or part of these services. |
2. Increase scope of IWT:
Policy & Strategy – to
recognise increasing importance of impact of tourism to Island life and
priority to improve future strategic planning
Sustainable Tourism Development –leading a programme of environmental tourism, rural diversification and promoting local
produce
3. IWC Central Intelligence Unit
Measure the value of impact of tourism to the island:
Economy
Quality of
Island Life
Environment
|
2. Increase scope of IWT: Policy & Strategy – to
recognise increasing importance of impact of tourism to Island life and
priority to improve future strategic planning Sustainable Tourism Development –leading a programme of environmental tourism, rural diversification and promoting local
produce |
|
3. IWC Central Intelligence Unit Measure the value of impact of tourism to the island: Economy Quality of
Island Life Environment
|