PAPER E

                                                                                                                                                      

Committee :   AUDIT COMMITTEE

 

Date :              17 NOVEMBER 2005

 

Title :               GATEWAY REVIEW – PFI HIGHWAY ASSET MANAGEMENT

 

REPORT OF THE COMPLIANCE AND RISK MANAGER

 


 

SUMMARY/PURPOSE

 

1.                  The purpose of this report is to bring to the attention of the Audit Committee, the results of a ‘gateway’ review of the proposed Highways PFI project. This will give the Committee the opportunity to review progress of the project.

 

BACKGROUND

 

2.                  The Council’s proposed PFI scheme, which is intended to address the long-standing and acknowledged poor condition of Island roads, represents by any standards, one of the Council’s most significant and strategic projects. As such there should be a commensurate degree of scrutiny of its progress, and one of the Council’s processes for undertaking such scrutiny is the requirement for a ‘gateway’ review.

 

3.                  Gateway reviews for the Council’s most significant projects are to be conducted by external assessors. This provides the necessary independence and also calls upon a team of experts who have the required background and experience of large projects. This was in fact the first gateway review undertaken by external assessors since the process was introduced, and for this one the ‘4Ps’ organisation was asked to undertake the review (the purpose of the review – Gateway 0 – strategic assessment is shown as Appendix A  in the attached report). The Review report itself is attached for members’ consideration.

 

4.                  In the event that the project proceeds (ie that it gains government approval) it is likely that its progress will be tracked by further ‘gateways’ at appropriate intervals.

 

OUTCOME OF CONSULTATIONS

 

5.                  There has been limited consultation over the outcome of the Gateway report itself but this is appropriate as the report and its recommended actions are for the Project Manager and Project Sponsor to action.

 

FINANCIAL IMPLICATIONS

 

6.                  There are no financial implications which stem from the report per se. Clearly the size and significance of any PFI has enormous financial implications.

 


LEGAL IMPLICATIONS

 

7.                  There are no legal implications arising from the report. The report is the outcome of a review which the Council has ‘self-selected’. The Council is at liberty to decide whether it accepts the findings of the review and whether to implement its recommendations.

 

OPTIONS

 

8.                  The Committee may wish to clarify the findings of the review, to seek assurance that issues raised are being addressed and that satisfactory progress is being made to deliver the project.

 

RECOMMENDATIONS

 

9.      None, other than to use the opportunity which the gateway report offers to scrutinise the project’s progress.

 

 

BACKGROUND PAPERS

 

Office of Government Commerce – Gateway Process

 

ADDITIONAL INFORMATION

 

None

 

APPENDICES ATTACHED

Appendix 1 - 4Ps Gateway Review 0 – Strategic Assessment (4Ps – July 2005)

 

 

 

Contact Point :           Bob Streets , Compliance & Risk Manager, Tel: 823622,

                                    email : [email protected]

 

 

 

 

R J STREETS

Compliance and Risk Manager


APPENDIX 1

 

4ps Gateway Review 0 – Strategic assessment

 

Version number: Final

 

Date of issue to PO: 1 July 2005

 

Authority: Isle of Wight Council

 

4ps Gateway Review dates: 20 June 2005 – 22 June 2005

 

 

 

 

 

 

4ps Gateway Review Team Leader: Steve Simister

 

4ps Gateway Review Team Members:

·         Mark Crossfield

·         Paul Bryans

·         Martin O’Regan

 

Version 7.0                                                                                             5th July 2004

 

 

This has been derived from OGC’s Successful Delivery Toolkit which is a Crown Copyright Value Added product developed, owned and published by the Office of Government Commerce. It is subject to Crown copyright protection and is reproduced under licence with the kind permission of the Controller of HMSO and the Office of Government Commerce.

 

Background

 


The aims of the programme:

 

The Isle of Wight Council is a unitary authority in the South of England.  The Island has a resident population of some 133,000 but this figure is increased several fold during the summer tourist season.

 

The Council is responsible for the management and maintenance of some 792 kilometres of highway, 827 kilometres of public rights of way and has a revenue budget of £5.8 million for the provision of the its Highways service and an additional £3 million Capital budget for road structural maintenance through the Local Transport Plan.

 

Isle of Wight Council in its Best Value Review of its Highway Maintenance Service, identified that the backlog of rehabilitation needed to deliver the required level of service is well beyond current budgetary resources.  Following the BV review the Council developed a Best Value Service Improvement Plan, which addressed the issues raised in the review.  The Improvement Plan seeks to improve the level of service in the following areas:

 

·         the introduction of a whole life costing approach to improving the highway network asset including street lighting;

 

·         to seek a major cash injection to remove at least the backlog of planned highway defects / repairs; and

 

·         to improve customer care, communication and engagement especially with the public in order to increase understanding, raise public perception and be more accountable to local people.

 

In order to develop partnerships and promote closer working and harmonisation, there needs to be a continuation of the organisational and cultural shift away from traditional service boundaries.  The Council believes this will deliver real benefits to the public in the future.  The level of deterioration and backlog in the highways infrastructure stock has also been determined as part of this process.

 

A preliminary options appraisal and qualitative assessment has been undertaken and this indicates that a holistic approach to the provision of the highway service appears to offer the best value. It is therefore, anticipated that the scope of the proposed reference project will include rehabilitation of the highway network, replacement of life expired street lighting columns, strengthening of bridges to current assessment criteria, life cycle maintenance, routine and cyclic highway maintenance, network management, decriminalisation of parking, maintenance of coastal protection and landscape management.

 

This initial evaluation suggests a project cost of £793 million against a Public Sector Comparator of £832 million and a benefit Cost ratio in excess of 3.5.  The PFI Credit required would therefore be £213 million.

 


The driving force for the programme:

 

There are currently 7 roads on the Island with weight restrictions, mostly in connection with structures but a large number of roads have 6’ 6” width restrictions.  The length of road affected is some 156 kilometres.  Without funding, an additional 9 roads, with a total length of 24 kilometres will either have to be closed or restrictions placed upon them.  These weight and width restrictions are seriously inhibiting the economic growth of the island and without further funding the number of weight restrictions will have to be increased causing increased pressure on businesses and the communities they support.  Of the 13,300 street lighting columns some 2,500 are over 30 years old and in need of replacement.

 

The procurement status:

 

The project has procured an external technical advisor.

 

Purposes and conduct of the 4ps Gateway Review

 

Purposes of the 4ps Gateway Review

 

The primary purposes of a 4ps Gateway Review 0 are to review the outcomes and objectives for the programme (and the way they fit together) and confirm that they make the necessary contribution the authorities overall strategy.

 

Appendix A gives the full purposes statement for a 4ps Gateway Review 0.

 

Conduct of the 4ps Gateway Review

 

This 4ps Gateway Review 0 was carried out from 20th to 22nd June 2005 at Enterprise house, St Cross Business Park, Newport, Isle of Wight.  The team members are listed on the front cover.

 

The people interviewed are listed in Appendix B.

 

The Review Team would like to thank Steve Matthews and his Team for their support and openness, which contributed to the Review Team’s understanding of the Programme and the outcome of this review.

 

Conclusion

 

The Review Team finds that the PFI Highways Asset Management project has been progressed purely to repair and make structural improvements to the existing Highways infrastructure.  The need for the repair and improvement of the existing Highway infrastructure is widely acknowledged.  However, in undertaking such a project there is some recognition that there are potential wider benefits that could be realised.

 

It would be appropriate to review how the current PFI project would fit into the wider strategic regeneration aspirations that the Council has developed under the 2020 Vision.  The window of opportunity to undertake such a review is narrow.

 

The Highways service team have diligently developed a solution to the historical problem of the poor condition of the Highways asset.

 

Findings and recommendations

 

1: Policy and organisational context: preconditions for success

 

There is strong support from the ruling majority of members who have taken over and endorsed the previous administration’s project.  There appears to be cross party political will for the PFI project.  There is evidence of wide spread support for the project within the business community.

 

A corporate vision for the Isle of Wight has been developed and encompassed in the Council’s ‘2020 Vision’.  As yet a detailed programme to deliver the 2020 Vision has not been developed.

 

An updated Local Transport Plan (LTP2) is currently being written.  It is envisaged that the PFI Highways Asset Management project will form an integral part of LTP2.  There is evidence to suggest how the PFI Highways Asset Management project will deliver benefits both via the LTP2 and 2020 Vision.  However, there does not appear to be a programme in place to support such linkage.

 

Currently, focus is on the PFI Highways Asset Management project.  The project was developed out of a need to identify how the highways asset could be maintained in the future.  The remit relates wholly to highway maintenance and because of the funding arrangements cannot include non maintenance projects, e.g. Ryde Transport Interchange which will be funded from the integrated transport allocation.

 

RECOMMENDATION  1

 

Develop a detailed programme which links the PFI Highways Asset Management project and LTP2 to the 2020 Vision.  This should involve consultation with stakeholders outside the Council.

 

The current project owner is Steve Matthews, Head of Engineering services.  There is recognition that the demands of such a large project requires a high level of time commitment which a service head cannot devote.  Additionally, best practice dictates that the project owner should have a strategic focus and should therefore be at a hierarchical level above that of a service head e.g. Director.  For a project of this size and complexity it would not be unusual for the project owner to be the Chief Executive.

 

There is currently no project board and this has led to a lack of strategic input that a robust governance structure brings to any project.

 

RECOMMENDATION  2

 

A project board and governance structure should be established for the project as a matter of urgency.  As a priority the board should consider transferring the role of Project Owner to a more strategic post e.g. Director of Environmental Services.

 

 

An organisational change programme is envisaged which should enable strategic connections between individual projects/initiatives within different service plans/departments to occur more readily.  An external technical advisor has been appointed and has been advising the project team for some 18 months.  As the project moves forward, specialist financial and legal advice will also be required.  There is recognition that the Council currently do not have the necessary skills and capacity to deliver the PFI project.  Plans to acquire/procure these skills and capacity will need to be developed.

 

RECOMMENDATION  3

 

The project team should continue to consult with and utilise the skills and expertise available within other service areas of the Council.  A review of the resources required to take the project forward should be undertaken and acted upon.  The impact of any change programme implemented by the Council should be taken account of by the project board.

 

 

2: The business case: scope and stakeholders

 

A draft Expression of Interest (EOI) has been prepared and approved by the previous Administration in April 2005.  The new Administration has agreed to take the EOI forward.

The project scope is currently being developed as a focussed provision of asset management on the existing highway infrastructure.  Some individuals outside the highways service area believe the scope of the project to be wider than this. This ambiguity has led to differences of opinion over what the project will deliver.

 

As yet, the benefits that can be derived from the PFI project have not been formally considered at a strategic level in the context of a wider programme to deliver elements of the 2020 Vision.

 

RECOMMENDATION  4

 

A strategic level review should be undertaken as to how the Council maximises the benefits and opportunities that an investment of this scale could bring.  This review should also ensure that the expectations of stakeholders are considered and then managed to provide a clear understanding of the benefits the project will accrue.

 


3: Review of current phase

 

A timetable for the delivery of the PFI project has been set out in the draft EOI.  There is a desire at both a political and officer level to maintain this timetable.  The timetable appears challenging and more development work needs to be done to confirm it is achievable.  Any review of the project’s resource requirements needs to be considered in the context of the necessity to achieve the timetable.

 

RECOMMENDATION  5

 

A comprehensive programme should be developed which takes account of all relevant drivers and factors on the PFI project e.g. political desire, resources, external decision making process, and the procurement process.

 

 

The external technical advisor has performed a financial evaluation of a range of options for securing the management of the Highways Asset.  However, there is a disparity in the costings between the prudential borrowing and PFI approach for which the Review team were unable to obtain a satisfactory explanation.

 

RECOMMENDATION  6

 

As part of developing the Outline Business Case (OBC), the PFI project team will need to perform a more robust options appraisal and associated financial modelling.

 

 

The review team could not find evidence that a project management methodology, such as PRINCE 2, was being applied to the project.

 

RECOMMENDATION  7

 

A project management process needs to be adopted for the project.  This is necessary, inter alia, to assist in applying a proper governance process.

 

 

4: Management of intended outcomes

 

The PFI Highways Asset Management Project is currently focussed on repairing the existing highways infrastructure.  There is a clear expectation both internal and external that this will be key in assisting regeneration and improved tourism.

 

The linkage between a good highways infrastructure and economic regeneration are outside the scope of the PFI project.

 

RECOMMENDATION  8

 

The Council must consider at a strategic level the additional transportation elements that will be required to achieve the aims of the 2020 Vision.

 


5: Risk management

 

The project is the highest risk project on the Council’s corporate risk map.  There is a limited risk register for the delivery of the project.  The identified risks are not being actively managed in a manner which reflects the strategic importance of the project to the Council.  The Review team are concerned that the serious nature of the risks at a corporate level have not been fully identified.

 

Alternative provisions for the delivery of the project have been considered but not formally set out.

 

RECOMMENDATION  9

 

A risk management process should be designed and implemented such that risks are managed both at a project and corporate level.

 

 

6: Readiness for next phase

 

The PFI project is at a point in its life cycle where consideration must be given as to how it fits into the wider corporate strategy and delivery of the 2020 Vision.  A number of issues should be considered in this context:

 

·         Project board, governance;

·         EOI – What PFI bidders are expected to deliver;

·         Project team composition;

·         Skills and capacity of team;

·         External advisors appointment;

·         Strategic fit with other projects within 2020 Vision programme;

·         Project management;

·         Budget and timetable;

·         Benefits realisation and expectation management;

·         Stakeholder management and communication plan; and

·         Risk management.

 

 

The next 4ps Gateway Review is expected in January 2006 when the Gateway team understand an OBC will have been developed and an indication of support received from the DfT.


APPENDIX A

 

Purpose of 4psGateway Review 0: Strategic assessment

 

·         Review the outcomes and objectives for the programme (and the way they fit together) and confirm that they make the necessary contribution to Authorities overall strategy.

·         Ensure that key stakeholders support the programme.

·         Confirm that the programme’s potential to succeed has been considered in the wider context of the Authorities delivery plans and change programmes.

·         Review the arrangements for leading, managing and monitoring the programme as a whole and the links to individual parts of it (e.g. to any existing projects in the programme’s portfolio).

·         Review the arrangements for identifying and managing the main programme risks (and individual project risks), including external risks such as changing business priorities.

·         Check that financial provision has been made for the programme (initially identified at programme initiation and committed later) and that plans for the work to be done through to the next stage are realistic, properly resourced with sufficient people of appropriate experience, and authorised.

·         After the initial review, check progress against plans and the expected achievement of outcomes.

·         Check that there is engagement with the market on the feasibility of achieving the required outcome.

 


APPENDIX B

 

Interviewees

 

NAME

ROLE

Steve Matthews

Head of engineering services, Isle of Wight Council (Project Owner)

Malcolm Smith

Policy & Strategy Manager, Isle of Wight Council (Project Manager)

Derek Rowell

Director of Environment Services, Isle of Wight Council

Shaun Elvers

UNISON Representative, Isle of Wight Council

John Vosper

PFI Project Officer, Isle of Wight Council

Chris Wells

Senior Transport Planner, Isle of Wight Council

Steve Boswell

Operational Manager (Maintenance), Isle of Wight Council

Susan Lightfoot

Service Manager (Adult & Community Services), Isle of Wight Council

Chris House

Isle of Wight Chamber of Commerce

Councillor Roger Mazillius

Scrutiny Chair, Isle of Wight Council

Nigel Smith

Head of Tourism, Isle of Wight Council

Mike Fisher

Chief Executive, Isle of Wight Council

Councillor Tim Hunter-Henderson

Cabinet member for Economy, Regeneration, Tourism & Leisure, Isle of Wight Council

Inspector John Gedens

Roads Police Unit, Hampshire Constabulary

Councillor Andy Sutton

Leader of the Council, Isle of Wight Council

Gareth Hughes

Financial Services Manager, Isle of Wight Council

Avril Holland

Human Resources Manager, Isle of Wight Council

Andrew Ashcroft

Head of Planning Services, Isle of Wight Council

Councillor Ian Ward

Cabinet member for Environment, Transport & Planning, Isle of Wight Council

Ken Dueck

Project manager, Isle of Wight Economic Partnership

Forbes Johnson (Phone)

Technical Advisor, Mott McDonald

Bob Streets

Compliance & Risk Manager, Isle of Wight Council

 

 


APPENDIX C

 

Summary of recommendations

 

Red – Take action immediately.

 

Amber – Take action before further key decisions are taken

 

Green – Take action as required.

 

 

 

Status

Ref. No.

Recommendation

R/A/G

1

RECOMMENDATION  1

Develop a detailed programme which links the PFI Highways Asset Management project and LTP2 to the 2020 Vision.  This should involve consultation with stakeholders outside the Council.

 

R

2

RECOMMENDATION  2

A project board and governance structure should be established for the project as a matter of urgency.  As a priority the board should consider transferring the role of Project Owner to a more strategic post e.g. Director of Environmental Services.

 

R

3

RECOMMENDATION  4

A strategic level review of how the Council maximises the benefits and opportunities that an investment of this scale could achieve.  This review should also ensure that the expectations of stakeholders are considered and then managed to provide a clear understanding of the benefits the project will accrue.

 

R

4

RECOMMENDATION  7

A project management process needs to be adopted for the project.  This is necessary, inter alia, to assist in applying a proper governance process.

 

R

5

RECOMMENDATION  3

The project team should continue to consult with and utilise the skills and expertise available within other service areas of the Council.  A review of the resources required to take the project forward should be undertaken and acted upon.  The impact of any change programme implemented by the Council should be taken account of by the project board.

 

A

6

RECOMMENDATION  5

A comprehensive programme should be developed which takes account of all relevant drivers and factors on the PFI project e.g. political desire, resources, external decision making process, and the procurement process.

 

A


 

7

RECOMMENDATION  8

The Council must consider at a strategic level the additional transportation elements that will be required to achieve the aims of the 2020 Vision.

 

A

8

RECOMMENDATION  9

A risk management process should be designed and implemented such that risks are managed both at a project and corporate level.

 

A

9

RECOMMENDATION  6

As part of developing the Outline Business Case (OBC), the PFI project team will need to perform a more robust options appraisal and associated financial modelling.

 

G